Restaurants


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    Stephanie Keith via Getty Images

    Restaurant payments startup SpotOn raises $300M

    SpotOn plans to use the capital to develop new products and services, the San Francisco-based company said. The funding round was led by Dragoneer Investment Group. 

    By May 19, 2022
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    Joe Raedle via Getty Images

    Block bets on bitcoin

    “We are no longer just a payments company,” Block CEO Jack Dorsey said at the company’s investor day Wednesday.

    By May 18, 2022
  • Trendline

    Digital payments surge has staying power

    Consumers changed their ways to get through the deadly COVID-19 pandemic, and that meant major modifications in payments. Contactless, frictionless and touchless were in, as consumers worked from home and shopped online. Industries across the board altered their payments tools in response and show no signs of reversing course.

    By Payments Dive staff
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    Sarah Silbiger via Getty Images
    Opinion

    Are restaurant operators eating too many fees?

    "I’ve been disappointed to see how the payments industry is constantly looking for ways to profit off of small businesses in sneaky ways," says Copper CEO Dickson Chu.

    By Dickson Chu • May 16, 2022
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    Justin Sullivan via Getty Images

    Three US cash trends persist, Fed report says

    The COVID-19 pandemic led U.S. consumers to change up their payment habits, but three long-term cash trends have mainly persisted, according to a Federal Reserve Bank report issued this month.

    By May 16, 2022
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    Retrieved from Flickr/frankieleon.

    Fed delivers mixed credit card data

    While first-quarter consumer credit card debt rose relative to the same period last year, it dropped compared to the fourth quarter. Meanwhile, consumers' outlook on the availability of credit deteriorated.

    By May 12, 2022
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    PeopleImages via Getty Images

    VizyPay carves out a niche catering to rural America

    Austin Mac Nab, the CEO and cofounder of Waukee, Iowa-based payments processing firm VizyPay, said the company aims to disrupt the payments landscape by catering to small town businesses.

    By May 11, 2022
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    Permission granted by Square

    EMVCo invites input on new contactless standard

    The firm controlled by the card companies has drafted a new contactless technology standard and it's seeking public comment on the specifications. Their plan is to implement a change by yearend.

    By May 10, 2022
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    Michael Santiago via Getty Images

    Digital food orders persist beyond pandemic

    "Some in the foodservice industry feared that online ordering would ‘kill restaurants,’ but it’s becoming increasingly clear that these orders have done just the opposite, acting as a lifeline,” a recent Paytronix report says. Digital payments are rising alongside off-site eating.

    By May 9, 2022
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    Courtesy of Grubhub

    Grubhub launches corporate pay card

    Employers with a Grubhub Corporate Account can set parameters on when workers can use the pay card or choose to give them a daily or weekly credit to use when ordering from partner restaurants on the delivery marketplace.

    By Alicia Kelso • May 5, 2022
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    Courtesy of Toast

    Toast checks into hotels

    Restaurant software company Toast on Tuesday announced its move into the hotel market with Toast for Hotel Restaurants, which it says will provide tools to streamline operations, increase revenue and process room charges directly from its suite of features.

    By Alicia Kelso • May 3, 2022
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    Courtesy of Miso Robotics
    Deep Dive

    2022's restaurant payment tech push includes QR codes, kiosks

    From QR codes to advanced mobile apps and robots, restaurants are planning to adopt more technology within their operations — including payments — in the year ahead.

    By Julie Littman • April 20, 2022
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    Mario Tama via Getty Images

    Inflation hands cards a mixed bag

    Higher spending due to inflation is poised to drive up credit card volumes, according to an S&P Global Market Intelligence report. Card issuers have been eager to see stronger loan growth, but if delinquencies rise, that could be concerning for the industry.

    By April 13, 2022
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    Courtesy of Chipotle

    Chipotle teams with Cash App for Guac Mode promotion

    The quick service restaurant and the money transfer app are encouraging people to join Chipotle Rewards with the chance to win free guacamole and cash.

    By Sara Karlovitch • April 4, 2022
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    Courtesy of DailyPay

    Sbarro adds same-day pay option for employees

    The restaurant industry has experienced significant labor pressure amid the pandemic, and the pizza chain hopes provider DailyPay will bolster recruitment and retention efforts by helping workers avoid payday bills and overdraft fees. 

    By Alicia Kelso • March 23, 2022
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    H. Armstrong Roberts via Getty Images

    Retail, financial trade groups beg for coins

    A U.S. coin shortage subsided for a bit early last year, but the problem is back. That led a group of trade organizations to complain to the Treasury Department this week, and to ask for help in making consumers aware of the coin crisis.

    By March 22, 2022
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    Scott Olson via Getty Images

    Cash App to offer Bitcoin rewards at Shake Shack

    The promotion comes as the payment app seeks to acquire new users and faces regulatory scrutiny.

    By Tatiana Walk-Morris • March 8, 2022
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    Courtesy of Shift4

    Shift4 targets more acquisitions

    With corporate valuations on the decline, the Allentown, Pennsylvania-based payment processor is targeting more growth this year in new sectors and additional regions. "We’re going into a climate now where we might find some opportunities that are great strategic fits," CEO Jared Isaacman said.

    By March 7, 2022
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    Permission granted by DoorDash

    DoorDash buys Bbot to bolster in-store digital ordering

    The deal may grow DoorDash's partner business footprint, since Bbot — a hospitality technology startup that simplifies digital orders and payment processes — services restaurants, hotels, bars, food halls, ghost kitchens and bowling alleys. 

    By Alicia Kelso • March 1, 2022
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    Courtesy of Toast Inc.

    Toast gears up for growth despite challenges

    Toast CFO Elena Gomez says helping the company weather different markets is an opportunity for a CFO to demonstrate leadership, and she's focusing on what she can control, which is executing the growth plan.

    By Maura Webber Sadovi • March 1, 2022
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    The image by 401(K) 2012 is licensed under CC BY-SA 2.0

    Consumers prefer physical gift cards, despite digital growth

    Nearly half of consumers polled by payments processor Fiserv bought more digital gift cards than physical ones amid the COVID-19 pandemic, but a slight majority still favor the hard copy version.

    By Feb. 23, 2022
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    AndreyPopov via Getty Images

    Payments, crypto executives do C-suite shuffle

    Another wave of payments and crypto executives are making a move as the demand for C-suite talent rises in a realm that's experiencing significant expansion and intense competition.

    By Feb. 17, 2022
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    Retrieved from Discover Spokesman Robert Weiss on December 14, 2021

    Discover backs card-free payments

    As the discussion around credit card swipe fees heats up, Discover Financial Services is partnering with a fintech company that enables consumers to make direct electronic payments from their checking accounts through merchant apps.

    By Feb. 16, 2022
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    Justin Sullivan / Staff via Getty Images

    Big banks best fintechs in merchant satisfaction survey

    Industry-wide efforts to streamline fee structures, improve customer support and speed up payments have merchants more satisfied with their card payment processors, a J.D. Power study found.

    By Feb. 4, 2022
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    Courtesy of Wingstop

    Wingstop opens cashless payments venue

    The Dallas store will function as an innovation lab for new restaurant configurations and equipment as the chain pursues 100% digital transactions.

    By Aneurin Canham-Clyne • Feb. 3, 2022
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    pixelfit via Getty Images

    Payments pros demand top dollar in talent war

    It’s become a “candidates’ market” with companies desperate to hire or retain payments executives and offering up to 30% premiums to lure professionals in short supply.

    By Jan. 20, 2022