Restaurants


  • Stephanie Ferris head shot
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    Courtesy of FIS
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    FIS CEO sizes up competition

    CEO Stephanie Ferris pointed to Adyen as a major Worldpay competitor and talked about losing out on the retail side to Square and Clover.

    By May 31, 2023
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    Justin Sullivan via Getty Images
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    Consumers use cash to forget, study shows

    New research suggests consumers’ payment method choice can depend on what they’re buying, especially if it’s a guilty-pleasure purchase. 

    By May 30, 2023
  • Several ways to pay displayed, including with a phone, a watch and a card at a point-of-sale device. Explore the Trendline
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    Natalia Darmoroz via Getty Images
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    Trendline

    What comes next for payments in 2023?

    The payments industry is expected to keep blazing this year in several promising segments of the market, even as less capital flowing to startups is likely to trigger more competition and consolidation.

    By Payments Dive staff
  • An image of Square's Franchise Platform, which rolled out May 2023.
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    Permission granted by Square
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    Square adds franchise platform

    Block-owned Square said the tool lets restaurant franchisors monitor multiple units on one dashboard.

    By Julie Littman • May 17, 2023
  • Person using a point of sale software system at a restaurant
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    Moyo Studio via Getty Images
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    Shift4 snags Focus POS for $45M

    The acquisition gives Shift4 ownership of a business with ties to 10,000 restaurant merchants.

    By May 4, 2023
  • A photo of a woman using Walmart + rewards at the gas pump.
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    Courtesy of Walmart
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    Walmart, Kroger eye instant payments

    The giant retailers eagerly await instant payment system possibilities, especially as an alternative to card payments, according to industry professionals who heard their representatives speak recently.

    By May 1, 2023
  • A woman sits at a coffee table looking at a tablet.
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    andresr via Getty Images
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    NCR in recovery as ransomware disrupts widely used point-of-sale system

    In-restaurant purchases are still being processed on NCR Aloha, but other capabilities and business processes remain down, the company said.

    By Matt Kapko • Updated April 24, 2023
  • A person uses Square point of sale hardware
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    Courtesy of Square
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    Square rolls out new features

    Facing stiff competition, Block’s merchant services unit Square is adding tools for its merchant clients.

    By April 13, 2023
  • Several Visa cards spread out on surface revealing company's logo.
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    Justin Sullivan via Getty Images
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    Visa rattles ISOs with surcharge plan

    Payment processors and their merchant clients are bracing for Visa’s 3% surcharge cap that may be imposed Saturday. “Don’t fight Visa right now – you’re not going to win,” advises one consultant.

    By April 12, 2023
  • A customer scans his palm with an Amazon One device at a Panera cafe.
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    Courtesy of Panera
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    Panera tests Amazon One palm payments at 2 cafes

    Panera plans to expand the palm payments technology to as many as 20 cafes in the second stage of the test, depending on the outcome of the initial test.

    By Aneurin Canham-Clyne • March 22, 2023
  • An image of a DoorDash app allowing for cash payments on delivery
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    Permission granted by DoorDash
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    DoorDash adds cash payment option

    The company’s white label delivery service can now accept cash payments, which drivers would collect as part of their pay.

    By Julie Littman • March 21, 2023
  • Person using a point of sale software system at a restaurant
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    Moyo Studio via Getty Images
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    Shift4 needles rival Toast

    Toast and Shift4 are battling to win larger customers in the intensely competitive restaurant payments arena. 

    By March 8, 2023
  • An employee uses Square point of sale hardware
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    Courtesy of Square
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    Square raises prices

    The price increases come as Block’s merchant business faces stiffer competition in the point-of-sale software market.

    By March 2, 2023
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    Joe Raedle via Getty Images
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    Block boosts Ahuja’s responsibilities

    Pledging to be more efficient with a revamp of the company’s leadership structure, Block has combined the CFO and COO roles under Amrita Ahuja.

    By Feb. 24, 2023
  • A person uses Square point of sale hardware
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    Courtesy of Square
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    Square chases bigger merchants

    Block-owned Square made its name catering to owners of small businesses, but the company is now setting its sights on bigger clients for growth.

    By Feb. 22, 2023
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    Permission granted by Visa
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    Visa CFO to exit

    Vasant Prabhu, the company’s chief financial officer since 2015, will leave Visa in September, the company said Thursday.

    By Feb. 16, 2023
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Toast acquires drive-thru tech company

    Adding Delphi Display Systems’ technology helps Toast more broadly serve its quick-service restaurant customers, the company’s executives said.

    By Feb. 16, 2023
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    Sarah Silbiger via Getty Images
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    SpotOn aims to unseat restaurant rivals

    The restaurant payments and software company is battling Toast and Square and taking on legacy payments companies such as NCR and Oracle.

    By Feb. 14, 2023
  • Worker using point of sale system in coffee shop
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    time99lek via Getty Images
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    Lightspeed bets on bigger customers

    In pursuing profitable growth, point-of-sale software and payments provider Lightspeed Commerce is zeroing in on larger merchants as clients.

    By Feb. 6, 2023
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    PeopleImages via Getty Images
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    Merchants frustrated with fees, tech issues

    Inflation-weary business owners are less satisfied with their merchant service providers this year, a J.D. Power survey showed.

    By Feb. 3, 2023
  • The Department of Justice in Washington, D.C.
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    Drew Angerer via Getty Images
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    Visa gets snarled in probes

    The card giant disclosed Friday that the Justice Department demanded more documents in an ongoing antitrust investigation, and the European Commission has opened a separate “preliminary investigation.”

    By Jan. 30, 2023
  • Ryan McInerney with arms folded
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    Permission granted by Andy Gerit
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    Visa’s incoming CEO taps new team

    Ryan McInerney, who takes over as CEO of the card network giant this week, recently appointed a pack of new leaders.

    By Jan. 30, 2023
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    alexialex via Getty Images
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    Visa, Mastercard, Amex results buoyed by consumer spending

    The card companies said that consumer demand, including for travel, remained healthy in the fourth quarter of 2022, though growth moderated.

    By Jan. 27, 2023
  • A person in a coat rides a bicycle holding a red DoorDash bag.
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    Michael M. Santiago/Getty Images via Getty Images
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    DailyPay lands $260M in debt financing

    The early wage access provider has been raising capital to fund expansion in the U.S. and internationally.

    By Jan. 26, 2023
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    bernie_photo via Getty Images
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    Bank card spending volume slows

    The big banks’ fourth quarter 2022 card volume data could have implications for card giants Visa and Mastercard, an analyst said.

    By Jan. 17, 2023
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    Maks_Lab via Getty Images
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    2023 Payments Outlook

    These payments companies could be acquisition targets

    With industry acquisitions ramping up this year, payments analysts have pinpointed a pack of potential payments company targets.

    By Jan. 12, 2023