Restaurants


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    Payments pros demand top dollar in talent war

    It’s become a “candidates’ market” with companies desperate to hire or retain payments executives and offering up to 30% premiums to lure professionals in short supply.

    By Jan. 20, 2022
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    Pierre Crom via Getty Images

    Small businesses count on digital payments to drive growth

    Most micro and small businesses surveyed by Visa said they expect new digital payment methods to help their enterprises grow this year, with almost a quarter saying they plan to accept digital currencies like Bitcoin this year.

    By Jan. 13, 2022
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    Permission granted by Levy

    Payments firms see slam dunk opportunity with sports venues

    Digital payments players are charging into the sports and events space, bringing new technologies to arenas they say can improve the fan experience and unlock a trove of data.

    By Jan. 10, 2022
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    Tero Vesalainen via Getty Images

    7 payments trends for 2022 as innovation climbs

    From cross-border services to BNPL to cybersecurity tools, there will be no shortage of innovation and competition in the payments industry as businesses and their regulators shape new digital tools in the wake of the COVID-19 pandemic.

    By , , Jan. 4, 2022
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    choness via Getty Images

    Payments firms raised record sums in 2021

    It was a banner year for payments startups in 2021, as they raked in nearly $32 billion in investments, according to research firm CB Insights. This year could be even hotter.

    By Dec. 28, 2021
  • Mastercard buys AI firm Dynamic Yield from McDonald's

    Combining Mastercard's payment expertise and Dynamic Yield's AI capabilities could help McDonald's strengthen its digital ordering strategy, as the fast-food chain pivots toward outsourcing its technology. The card company may benefit from further scaling the Yield AI business across other industries.

    By Emma Liem Beckett • Dec. 21, 2021
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    Retrieved from Flickr/frankieleon.

    Card industry faces $400B in fraud losses over next decade, Nilson says

    Fraud-fighting efforts kept card industry losses at bay last year, according to Nilson Report, but the research firm says don’t expect the same when this year wraps up. "The decline in the dollar amount of fraud losses in 2020 will not be repeated in 2021," the report said.

    By Dec. 14, 2021
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    Courtesy of Toast Inc.

    After much hyped IPO, Toast scales back financial disclosures

    Wall Street analyst raises questions about the company's financial disclosures.

    By Nov. 12, 2021
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    Retrieved from ATPC on July 07, 2021

    Elavon eyes BNPL arena

    Payments processor Elavon will do what it takes to get into the buy now-pay later market--whether that means buying, building or partnering, said CEO Jamie Walker.

    By Oct. 26, 2021
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    Courtesy of Google

    SumUp spearheads US growth with $317M Fivestars acquisition

    The acquisition of San Francisco-based Fivestars is central to SumUp's expansion strategy in the Americas and its global ambitions.

    By Oct. 14, 2021
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    Courtesy of Toast Inc.

    Toast raises $870M in IPO

    Toast expects restaurants to increase technology spending to $55 billion by 2024, more than doubling the $25 billion spent in 2019.

    By Julie Littman • Sept. 23, 2021
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    Chip Somodevilla via Getty Images
    Fed weighs debit transaction rule clarification

    Clash over debit card routing persists in comments to Fed

    A battle running for decades regarding the fees that card processors can charge on debit transactions is showing up again in comments regarding a Federal Reserve proposal to clarify rules on the issue.

    By July 8, 2021
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    Permission granted by Alexander Mann Solutions

    Nearly half of diners join at least one restaurant loyalty program

    The share of consumers using restaurant rewards increased 5 percentage points earlier this year, an industry report said, reflecting restaurant efforts to spur return visits, increase spending and win market share.

    By Alicia Kelso • July 1, 2021
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    Courtesy of SpotOn

    SpotOn raises $125M to keep up battle against Toast, Square

    "We're always looking for companies to partner with or acquire," said SpotOn Co-CEO Zach Hyman. "It's always a question of build versus buy."

    By June 1, 2021
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    Dan Kitwood via Getty Images

    Bitcoin will soon be accepted at most Landry's restaurants

    The move to accept cryptocurrencies was "inevitable," Landry's CEO Tilman Fertitta told CNBC this week. The restaurant chain includes Morton's The Steakhouse, Mastro's, and The Bubba Gump Shrimp Co. 

    By Alicia Kelso • April 29, 2021
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    Adobe Stock / Gorodenkoff

    Fiserv benefits from SMB-business demand, pens PayPal pact

    The payments processor has stoked small and mid-sized customer commerce with acquisitions over the past few years, including several in recent months, and will do the same with the new PayPal tie.

    By April 28, 2021
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    DoorDash

    DoorDash changes pricing, keeps some payments processing fees

    The delivery company rolled out a new approach to commissions after restaurants complained about high third-party fees during the pandemic, and as some municipalities consider making temporary delivery caps permanent.

    By Emma Liem Beckett • April 27, 2021
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    Courtesy of Chipotle Mexican Grill

    Chipotle gives away $100K in bitcoin for National Burrito Day

    The restaurant chain is the latest big brand to make a splash by connecting itself to the popular cryptocurrency Bitcoin.  

    By Robert Williams • March 30, 2021
  • Tappit partners with Cincinnati Reds, San Diego Padres to bring contactless payments to MLB stadiums

    Some venues are creating digital wallets, while others rely upon attendees to use their personal credit cards, or programs like Apple Pay. And other stadiums are providing fans the option to use a pre-paid debit cards.

    By Anthony Epling • March 25, 2021
  • Shake Shack rolls out new app payment options

    The feature, facilitated by Uber Eats, allows diners to track orders in real time with a $0.99 flat delivery fee and no delivery fee for orders over $35.

    By Alicia Kelso • Updated March 18, 2021
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    Courtesy of Verizon

    Ride-hailing, payments startup Grab reportedly weighs SPAC with $40B valuation

    The startup has established both a digital wallet as well as a rewards system and numberless credit card. 

    By Anthony Epling • March 12, 2021
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    Courtesy of Sonic Drive-In

    New car tipping app arrives for Sonic carhops

    The new tipping option, which Sonic customers requested, is being rolled out systemwide by the end of 2021. 

    By Alicia Kelso • March 11, 2021
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    "The image" by ajay_suresh is licensed under CC BY 2.0

    Panda Express opens first ghost kitchen in San Francisco

    The delivery-only location is Panda's initial step in offering faster dining solutions for off-premise guests, with plans to test more concepts this year. 

    By Julie Littman • March 8, 2021
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    Julie Littman/Industry Dive

    Report: Loyalty customers spend more than twice as much on takeout meals

    The spending disparity between loyalty members and non-members reflects why so many major brands, including Taco Bell, Wendy's and White Castle, have added or enhanced their loyalty programs during the pandemic.

    By Alicia Kelso • Feb. 17, 2021
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    Permission granted by Burger King

    Burger King loyalty program test includes rewards via self-delivery

    The chain's loyalty members will be able to earn points when they place an order for delivery through its app or website, but not through third-party vendors.

    By Emma Liem Beckett • Updated Feb. 9, 2021