Retail


  • Window with sticker showing logos for Visa, Mastercard and American Express.
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    Scott Olson via Getty Images
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    Mastercard to be dinged by Discover deal

    While both Mastercard and Visa will be impacted by Discover Financial Services’ plan to be acquired by card issuer Capital One, the former is likely to bear the brunt of the blow.

    By Feb. 21, 2024
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    Chip Somodevilla via Getty Images
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    Cross-border payments remain focus for Fed

    Tools that “automate processes, reduce costs and promote effective safeguards across jurisdictions” may help improve cross-border payments, a Federal Reserve official said last week.

    By Feb. 20, 2024
  • Lock and credit card showing security theme Explore the Trendline
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    NatalyaBurova via Getty Images
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    Trendline

    Embedded payment tools make inroads

    Business customers demanding integrated tools is likely to keep driving a trend toward more embedded payments tools.

    By Payments Dive staff
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    Justin Sullivan via Getty Images
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    PayPal invests in AI startup Rasa

    The investment is the first that the digital payments pioneer is making from its new artificial intelligence venture fund.

    By Tatiana Walk-Morris • Feb. 20, 2024
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    Toast to cut 550 employees

    The company’s CEO acknowledged during an earnings call that “we grew our team too quickly in some areas,” while reporting a presence in 106,000 locations as of the end of 2023.

    By Feb. 16, 2024
  • Close up of easy payment by credit card or smartphone application Greenhouse workers selling pottered flowers.
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    whyframestudio via Getty Images
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    Global Payments may pare operations

    While there has been industry speculation about the company making an acquisition, CEO Cameron Bready was more ready to talk “pruning” this week.

    By Feb. 15, 2024
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    I going to make a greatest artwork as I can, by my head, my hand and by my mind. via Getty Images
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    BNPL popularity rises among ‘financially fragile’ consumers

    About 60% of that group has used BNPL five or more times in the past year, compared to just over 20% of financially stable consumers, the New York Fed said.

    By Feb. 15, 2024
  • The Apple logo is displayed on the exterior of an Apple Store.
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    Justin Sullivan / Staff via Getty Images
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    Apple extends prepaid debit card reach

    Adding a virtual card number feature “is about giving options to consumers when retailers do not support Apple Pay,” Creative Strategies President Carolina Milanesi said.

    By Feb. 15, 2024
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    Anna Hrushka/Payments Dive
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    Q&A

    Adyen eyes growth in North America

    Davi Strazza, North America president at Adyen, pointed to the Dutch processor’s single technology platform as setting it apart in a crowded field of payments players.

    By Feb. 14, 2024
  • A photo of a Bitcoin Depot bitcoin ATM.
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    Courtesy of Bitcoin Depot
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    Bitcoin Depot expands footprint by 400 ATMs

    The bitcoin ATM operator is adding to its fleet as it sees “a lot of demand,” according to COO Scott Buchanan.

    By Feb. 14, 2024
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    Justin Sullivan via Getty Images
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    PayPal’s Rabinovitch takes Worldpay CFO seat

    Worldpay will lean on PayPal alum Gabrielle Rabinovitch’s finance chops to help it navigate life as an independent company after a recent rocky history for the business.

    By Grace Noto • Feb. 13, 2024
  • Rifle on counter at gun store with hands of two people showing an apparent transaction.
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    Scott Olson via Getty Images
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    Card networks to implement gun code in California: report

    Visa, Mastercard and American Express are moving forward with use of a new gun merchant category code for credit card purchases in California, according to CBS News.

    By Feb. 12, 2024
  • Max Levchin, the CEO of buy now, pay later company Affirm
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    Kevin Dietsch / Staff via Getty Images
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    Affirm takes cautious approach to six-month outlook

    The buy now, pay later company’s forecast for the rest of the fiscal year was conservative, analysts said, even though revenue and merchandise volume jumped over the prior year during the holiday season.

    By Feb. 12, 2024
  • A Western Union sign light up in a busy Athens street.
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    Lynne Marek/Payments Dive
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    Western Union, Euronet lean into digital growth

    The cross-border payments companies are increasingly turning to digital services to drive growth in a market that is “a bare-knuckle street fight every single day.”

    By Feb. 9, 2024
  • PayPal building in San Jose
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    Justin Sullivan via Getty Images
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    PayPal cost-cutting likely to persist

    The digital payments pioneer’s expense reductions may take years to benefit the company’s bottom line as management resets the business strategy.

    By Feb. 8, 2024
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    Card debt climbs to record $1.13 trillion

    Consumers’ credit card debt rose nearly 5% in the fourth quarter, compared to the third quarter, adding to delinquencies as well.

    By Feb. 7, 2024
  • Officials and employees celebrate the grand opening of Fiserv's Berkeley Heights, New Jersey office on Nov. 15.
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    Permission granted by Fiserv
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    Fiserv CEO details special bank charter pursuit

    The processing and acquiring company, which seeks a “very specific” special bank charter, doesn’t intend to compete with its financial institution partners, Fiserv CEO Frank Bisignano said Tuesday.

    By Feb. 7, 2024
  • Frank Bisignano, Fiserv CEO
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    Eugene Gologursky / Stringer via Getty Images
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    Fiserv lands Uber, eBay as debit network clients

    The payment processing giant has signed more than a dozen large e-commerce clients following the Federal Reserve’s clarification of the debit routing rule.

    By Feb. 6, 2024
  • An digital sign for a purse, listing price and other color options, with a retail store in the background.
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    gorodenkoff via Getty Images
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    Why ‘pay-by-bank’ faces adoption hurdles in US retail

    Pay-by-bank has been catching on only slowly, and it’s a particularly long shot for showing up at the point-of-sale anytime soon.

    By Feb. 5, 2024
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    Opinion

    Where will embedded payments flourish in 2024?

    There are three areas where embedded finance is a good fit, and they are characterized by high volume and frequent payments, writes one industry executive.

    By Julio Gomez • Feb. 5, 2024
  • Worker stands next to checkout counter at grocery store.
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    Lynne A Marek/Payments Dive
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    Aldi debuts Grabango checkout tech at Chicago-area store

    The retailer is working with artificial intelligence startup Grabango to offer a faster payments option for the first time in the U.S. at a location just outside Chicago.

    By Sam Silverstein , Feb. 2, 2024
  • Block Head Jack Dorsey testifies during a Senate Intelligence Committee hearing on Capitol Hill.
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    Drew Angerer via Getty Images
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    Payments companies’ job cuts may not be done

    PayPal, Block and Brex all started cutting employees in January in pursuit of efficiency and profits.

    By Feb. 2, 2024
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    Oli Scarff via Getty Images
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    BP adds new way to pay for fuel

    Customers can redeem uChoose Rewards points for up to 50 cents off at about 7,000 of the gas company’s fueling locations. 

    By Jessica Loder • Feb. 2, 2024
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    Getty Images via Getty Images
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    Mastercard preps for China business

    The card network is readying to offer Chinese consumers its card services domestically after winning approval last year for a joint venture in that country.

    By Feb. 1, 2024
  • Different gift cards on sale at a store
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    The image by 401(K) 2012 is licensed under CC BY-SA 2.0
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    Blackhawk Network to buy Tango Card

    Acquiring the digital rewards startup will bolster Blackhawk Network’s rewards platform, the gift card company said.

    By Feb. 1, 2024
  • Woman paying contactless at the cash register.
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    iStock/lechatnoir

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    What’s ahead for payments in 2024

    The industry faces more upheaval this year as legacy companies and upstart fintechs jockey for the upper hand, and regulators monitor the competition closely. 

    By Jan. 31, 2024