Retail


  • Fiserv CEO Frank Bisignano
    Image attribution tooltip
    Caitlin Mullen/Payments Dive, data from Fiserv
    Image attribution tooltip

    Fiserv CEO tapped to lead Social Security Administration

    President-elect Trump announced the nomination of Frank Bisignano late Wednesday, and the payments processor confirmed the appointment Thursday.

    By Dec. 5, 2024
  • CFPB Director Rohit Chopra speaks in front of the House Financial Services Committee.
    Image attribution tooltip
    Anna Moneymaker via Getty Images
    Image attribution tooltip

    CFPB proposes rule to rein in data brokers’ sale of consumer information

    With the proposal, the federal agency aims to crack down on fraudsters and others seeking to use sensitive personal information for illicit activities.

    By Dec. 3, 2024
  • One hand holds a phone and another hand points with business icons in the background. Explore the Trendline
    Image attribution tooltip
    innni via Getty Images
    Image attribution tooltip
    Trendline

    Payments players eye digital B2B opportunity

    Companies offering digital payments services envision billions of dollars in U.S. business payments flow ripe for transitioning to the electronic realm.

    By Payments Dive staff
  • A person uses a credit card to pay for a purchase on a computer
    Image attribution tooltip
    Poike via Getty Images
    Image attribution tooltip

    Lightspeed discloses strategic reorganization

    The Canadian payments software company said it expects the operational overhaul to impact 200 workers and result in savings that can be redirected to its priorities.

    By Dec. 2, 2024
  • Elon Musk X
    Image attribution tooltip
    Leon Neal via Getty Images
    Image attribution tooltip

    Musk calls for end to CFPB

    The presumed Trump Cabinet appointee said there “are too many duplicative regulatory agencies,” calling out the consumer watchdog specifically Wednesday.

    By Gabrielle Saulsbery • Dec. 2, 2024
  • A women in a cardigan sweater and white shirt smiles while holding a phone in her right hand and two packages in her left.
    Image attribution tooltip
    AsiaVision via Getty Images
    Image attribution tooltip

    Consumers grab credit cards for holiday shopping

    Credit card debt will not slow shoppers down as they spend for the holidays, according to a new survey of U.S. consumers.

    By Tatiana Walk-Morris • Dec. 2, 2024
  • A person in an apparel store can be seen through a Black Friday sign in a store window.
    Image attribution tooltip
    Kena Betancur via Getty Images
    Image attribution tooltip

    Black Friday winners and losers

    Payments players charted an increase in spending over the Thanksgiving Day holiday weekend, with e-commerce sales growth outstripping the rise in stores.

    By Daphne Howland • Dec. 2, 2024
  • Image of table with payment being made
    Image attribution tooltip
    Permission granted by Adyen
    Image attribution tooltip
    Sponsored by Adyen

    The $185 billion opportunity: How platforms can leverage embedded finance to unlock additional revenue streams

    Although early-adopting platforms are already reaping the rewards of embedded finance, crucially, supply has not yet caught up with demand.

    Dec. 2, 2024
  • Credit card and payment type logos Visa, Mastercard, Discover and American Express displayed on drive-up window.
    Image attribution tooltip
    Lynne Marek/Payments Dive
    Image attribution tooltip

    Credit card delinquencies mount, Fed says

    Consumers’ credit card delinquencies have risen this year, along with their balances, according to an annual Federal Reserve Board report.

    By Nov. 27, 2024
  • A smartphone displaying the Affirm app
    Image attribution tooltip
    Courtesy of Affirm
    Image attribution tooltip

    BNPL use may rise this year for holiday shopping

    With credit card interest rates at a historic high, consumers are likely to gravitate to lower-cost alternatives, including potentially buy now, pay later options, industry consultants say.

    By Nov. 27, 2024
  • Several Visa cards spread out on surface revealing company's logo.
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Visa to boost credit card fees next year

    The network is expected to increase some fees it charges for credit card payments, according to a notice referenced during a Senate hearing last week.

    By Nov. 25, 2024
  • Discover sign at driveway entrance to headquarters with flowers in front.
    Image attribution tooltip
    Lynne Marek/Payments Dive
    Image attribution tooltip

    Richmond Fed seeks more CapOne-Discover input

    The regional Fed bank, which has purview for the proposed merger, demanded more information from the bank as it considers whether to approve the deal.

    By Nov. 22, 2024
  • Rohit Chopra, Director of the Consumer Financial Protection Bureau, giving a speech in an auditorium.
    Image attribution tooltip
    Anna Moneymaker via Getty Images
    Image attribution tooltip

    CFPB tweaks big tech payments rule

    In finalizing the new rule to oversee digital wallet providers Thursday, the Consumer Financial Protection Bureau said it made important changes to its initial proposal.

    By Nov. 21, 2024
  • A sign is seen outside of an Amazon Go store at the Amazon.com Inc. headquarters on May 20, 2021 in Seattle, Washington.
    Image attribution tooltip
    David Ryder via Getty Images
    Image attribution tooltip

    Amazon now accepts EBT card payments

    The e-commerce giant began letting needy families shop on its website with their federal benefits cards earlier this month.

    By Nov. 21, 2024
  • Shot of PayPal headquarters
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip
    Deep Dive

    PayPal CEO pushes beyond payments

    After a year as CEO of the digital payments pioneer, Alex Chriss is spearheading an expanded role in commerce for the company.

    By Nov. 20, 2024
  • Senator sitting in chamber holds up paper
    Image attribution tooltip
    Win McNamee via Getty Images
    Image attribution tooltip

    Senate grills Visa, Mastercard executives over swipe fees

    Executives from the card networks were on the defensive Tuesday when members of the Senate Judiciary Committee berated them over high fees merchants must pay to accept credit card payments.

    By Nov. 19, 2024
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
    Image attribution tooltip
    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
    Image attribution tooltip

    Google Pay adds Afterpay BNPL services

    Users of the Google Pay digital wallet now have access to Afterpay’s BNPL services, and the tech titan is expected to add rival services from Klarna next year as well.

    By Nov. 19, 2024
  • Exterior of the state capitol of Illinois in Springfield, IL
    Image attribution tooltip
    rruntsch via Getty Images
    Image attribution tooltip

    State interchange fee legislation makes meager progress

    As Illinois fights to preserve its landmark law exempting state taxes from the calculation of card interchange fees, other states are making little progress with similar legislative proposals.

    By Nov. 18, 2024
  • A picture of an Uber Mastercard
    Image attribution tooltip
    Courtesy of Uber
    Image attribution tooltip

    Mastercard aims to cancel manual card entry by 2030

    The card network has documented a spike in online fraud, and contends that numberless cards will reduce such wrongdoing.

    By Tatiana Walk-Morris • Nov. 15, 2024
  • Sen. Durbin grimaces at committee meeting.
    Image attribution tooltip
    Anna Moneymaker via Getty Images
    Image attribution tooltip
    Column

    Durbin gives credit card bill another Senate push

    Senate Democrat Dick Durbin is intent on pursuing the Credit Card Competition Act, and perhaps preserving his political future.

    By Nov. 14, 2024
  • Image attribution tooltip
    John Phillips via Getty Images
    Image attribution tooltip

    Klarna files for IPO

    The buy now, pay later company announced Tuesday it had filed confidentially with the Securities and Exchange Commission for an initial public offering.

    By Nov. 13, 2024
  • Jared Isaacman standing in a corporate office.
    Image attribution tooltip
    Courtesy of Shift4
    Image attribution tooltip

    Will Shift4 scoop up Lightspeed?

    The acquisitive payments company could be a good fit with the Canadian point-of-sale technology provider, analysts said Monday.

    By Nov. 11, 2024
  • Classic architecture details of a Bank building
    Image attribution tooltip
    Warchi via Getty Images
    Image attribution tooltip
    Q&A

    Open banking to move toward FDX standard

    Industry collaboration on open banking is likely to move forward, with or without the CFPB’s recent final 1033 rule, one Jack Henry executive said.

    By Nov. 11, 2024
  • Image of a speaker on stage
    Image attribution tooltip
    Permission granted by Adyen
    Image attribution tooltip
    Sponsored by Adyen

    The future of embedded finance and payments

    Savvy SaaS platforms increasingly seek growth not through user acquisition alone, but through service expansion and lifting average revenue per user.

    Nov. 11, 2024
  • Cyberattack and internet crime, hacking and malware concepts.
    Image attribution tooltip
    Techa Tungateja via Getty Images
    Image attribution tooltip

    Visa pinpoints rising fraud threats

    In a new report, the card network detailed cyber schemes and scams that have led it to invest $11 billion over the past five years in improving its systems.

    By Tatiana Walk-Morris • Nov. 10, 2024
  • Image attribution tooltip
    Joe Raedle via Getty Images
    Image attribution tooltip

    Afterpay to arrive on 24M Cash App cards

    The digital payment company’s leader, Jack Dorsey, aims to create lending services that will appeal to millions of U.S. adults who haven’t had access to other forms of credit.

    By Patrick Cooley • Nov. 8, 2024