Retail


  • The Bank of America logo is displayed on the side of a Bank of America branch office January 20, 2010 in San Francisco, California.
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    Justin Sullivan / Staff via Getty Images
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    Banked builds a US presence

    The fintech, founded in the U.K. and now building up operations in the U.S., expects its pay-by-bank services for bank clients will eventually lure retailers.

    By Dec. 4, 2023
  • Holiday shopping online
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    Anikona via Getty Images
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    Sponsored by Adobe

    Reduce fraud risk during the holidays: 4 strategies for retailers

    Boosting revenue while minimizing fraud risk is a common goal for e-commerce merchants, particularly during the holiday season when sales surge and fraud incidents tend to rise.

    Dec. 4, 2023
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    Trendline

    Payments industry seeks to keep pace with fraudsters

    As losses from fraud in payments have climbed, companies are seeking new tools to combat illicit schemes.

    By Payments Dive staff
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    Permission granted by Relay Payments
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    Convenience retailer Yesway adopts Relay’s fuel payment software

    Relay’s cardless purchasing capability allows more fleets and drivers to avoid fraud caused by card skimming, the logistics payment company said.

    By Brett Dworski • Dec. 1, 2023
  • A graduation cap sits atop cash bills
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    Creative via Getty Images
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    Discover pursues sale of student loan business

    The card issuer said Wednesday it’s seeking to offload its $10.4 billion student loan portfolio.

    By Nov. 30, 2023
  • Klarna payments.
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    Courtesy of Klarna
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    Black Friday orders through Klarna jump nearly 30%

    As consumers feel the pinch of inflation, some are turning to installment payment services to stretch their budgets.

    By Tatiana Walk-Morris • Nov. 29, 2023
  • View of PayPal logo outside of company headquarters
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    Justin Sullivan via Getty Images
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    PayPal tackles chargeback fraud

    PayPal is attacking illegitimate customer returns with new policies after a rise in e-commerce activity has fueled that type of fraud across the industry.

    By Nov. 29, 2023
  • Appl
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    Eric Thayer via Getty Images
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    Apple seeks to end Goldman Sachs credit-card partnership: reports

    The proposed winddown would entail the entire consumer partnership, including the savings account that was rolled out this year, sources told The Wall Street Journal.

    By Anna Hrushka • Nov. 29, 2023
  • Person with finger on a phone perusing consumer goods
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    oatawa via Getty Images
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    BNPL bolsters holiday weekend spending

    The Black Friday through Cyber Monday shopping weekend was a boon for BNPL providers and payments companies such as Stripe and Square.

    By Nov. 29, 2023
  • People walk in front of a JPMorgan Chase & Co. sign at its headquarters in New York City.
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    Spencer Platt via Getty Images
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    Chase credit card snafu trips up Black Friday shoppers

    The biggest bank in the U.S. erroneously declined some credit card users’ purchases on Black Friday, the busiest shopping day of the year.

    By Nov. 28, 2023
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    Creative via Getty Images
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    Synchrony to sell pet insurance subsidiary for $750M gain

    As part of the sale, Synchrony will also acquire an equity interest in Independence Pet Holdings.

    By Nov. 28, 2023
  • A photo of a grabango checkout kiosk being used by a shopper.
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    Permission granted by Grabango
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    How convenience industry leaders see the future of the store experience

    Staffed checkout registers are losing importance, and industry executives are eyeing mobile-based, scan-and-go technology, according to a recent survey.

    By Jessica Loder • Nov. 27, 2023
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    Credit card bill battle may slide into 2024

    Prospects for passing the Credit Card Competition Act this year are dimming, but supporters and opponents remain locked in battle over the legislation.

    By Nov. 27, 2023
  • A worker keys information into a point of sale screen
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    Creative via Getty Images
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    NCR Voyix sells payments assets for $82M

    The divestiture mainly consisted of merchant contracts, Voyix’s front-end authorization platform “and certain relevant intellectual property,” the company said in its quarterly filing.

    By Nov. 27, 2023
  • Online checkout
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    mahiruysal via Getty Images
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    Sponsored by Adobe

    Sale bells ring: How Adobe Quick Checkout reduces cart abandonment

    For online retailers, reducing cart abandonment is a priority all year long, especially as we approach the holiday season. 

    Nov. 27, 2023
  • Several Visa cards spread out on surface revealing company's logo.
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    Justin Sullivan via Getty Images
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    Visa proposes new plan for covering litigation liability

    The card network’s board approved pursuing a shareholder vote on a new approach to covering potentially more than $35 billion in outstanding merchant claims against the company.

    By Nov. 22, 2023
  • Chinese shopping mall
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    Kevin Frayer via Getty Images
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    Will China be a boon or bust for card networks?

    U.S. card companies have gained a foothold in China’s market, but they must still win over banks and battle behemoth China UnionPay.

    By Nov. 21, 2023
  • Two hands holding credit cards.
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    Joe Raedle via Getty Images
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    Credit card demand remains robust, rejections rise: New York Fed

    As consumers have leaned on credit cards more in recent months, applications for credit card limit extensions also rose, the New York Fed said Monday.

    By Nov. 21, 2023
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    Scott Olson via Getty Images
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    Mastercard joint venture approved for China card processing

    The No. 2 U.S. card company now has a means of processing card payments inside China, after years of waiting on Chinese government approvals.

    By Nov. 20, 2023
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    Bruce Bennett via Getty Images
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    Stripe, Alaska Airlines to offer in-flight contactless payments

    Payments company Stripe said it’s the first time that an airline will use Apple’s contactless payments feature across an entire fleet.

    By Nov. 20, 2023
  • Person looks at mobile phone advertising buy now-pay later offer while online shopping
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    Creative via Getty Images
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    Q&A

    BNPL regulation could contribute to consolidation: Moody’s analysts

    Adapting to regulation could be a costly endeavor for BNPL companies already facing losses and more expensive funding costs, Moody’s analysts said.

    By Nov. 20, 2023
  • Federal Reserve Board Vice Chair for Supervision Michael S. Barr with hand to ear as if trying to listen.
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    Win McNamee via Getty Images
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    5 takeaways from Michael Barr’s remarks at The Clearing House conference

    The Fed's vice chair for supervision expressed optimism about FedNow’s benefits and said he expects it to co-exist with the privately owned RTP network.

    By Nov. 20, 2023
  • Man leans over laptop with head in hand looking at credit card.
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    Butsaya via Getty Images
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    Visa warns consumers about holiday fraud

    Better spelling on fake merchant sites and more advanced card skimmers are among the latest schemes that will be deployed by fraudsters during the year-end holiday shopping season.

    By Nov. 17, 2023
  • Fiserv CEO Frank Bisignano
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    Caitlin Mullen/Payments Dive, data from Fiserv
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    Fiserv doubles down on Clover growth

    CEO Frank Bisignano is betting on accelerated growth of Clover’s small business point-of-sale services, even as he admitted to being “paranoid” in the highly competitive market.

    By Nov. 17, 2023
  • A woman making a purchase at a store using her cell phone to pay.
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    svetikd via Getty Images
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    Q&A

    Forter executive offers 2024 payments predictions

    The new instant payment rail FedNow is set for a “roller coaster” next year, according to Forter Head of Financial Partnerships Jeff Hallenbeck.

    By Nov. 16, 2023
  • Alex Chriss, PayPal's next CEO
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    PayPal’s new CEO builds team

    Alex Chriss, PayPal's chief executive officer, is lining up outsiders as managers as he seeks to drive profitable growth at the digital payments behemoth.

    By Nov. 16, 2023