Retail


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    PeopleImages via Getty Images

    Merchants frustrated with fees, tech issues

    Inflation-weary business owners are less satisfied with their merchant service providers this year, a J.D. Power survey showed.

    By Feb. 3, 2023
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    fizkes via Getty Images

    Payments firms make C-suite changes

    In addition to new CEO appointments at Visa and Marqeta, payments companies Paysend, AvidXchange, TreviPay and LeafLink recently installed new executives.

    By Tatiana Walk-Morris • Feb. 3, 2023
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    Trendline

    What comes next for payments in 2023?

    The payments industry is expected to keep blazing this year in several promising segments of the market, even as less capital flowing to startups is likely to trigger more competition and consolidation.

    By Payments Dive staff
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    Standard AI to acquire Skip Checkout

    The deal would create the first company to combine self-checkout and AI-powered autonomous checkout for retailers, according to the announcement.

    By Brett Dworski • Feb. 2, 2023
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    Permission granted by David Whitehead - Checkout.com

    Checkout.com changes up leadership

    The company promoted Céline Dufétel to president and elevated Nirupam Sinha to CFO as it pursues U.S. expansion and battles Stripe.

    By Elizabeth Flood • Feb. 2, 2023
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    Courtesy of FIS

    FIS sheds 2,600 employees: report

    Amid a strategic review of operations, the payments processor and fintech giant has dismissed 2,600 workers, Bloomberg reported.

    By Feb. 2, 2023
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    Courtesy of Affirm

    Is Affirm out as Amazon’s sole BNPL provider?

    An exclusivity provision between the two companies has lapsed as the buy now, pay later arena becomes more competitive.

    By Feb. 2, 2023
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    B4LLS via Getty Images

    Zip pauses acquisitions

    The Australia-based buy now, pay later provider’s acquisitive days “are behind us, for now,” said CEO Larry Diamond.

    By Feb. 1, 2023
  • Consumer Financial Protection Bureau Director Rohit Chopra with his hand raised while speaking.
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    Win McNamee via Getty Images

    CFPB attacks credit card late fees

    The Consumer Financial Protection Bureau proposed a new rule that would effectively cap credit card late fees and potentially save Americans $9 billion.

    By Feb. 1, 2023
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    Drew Angerer via Getty Images

    PayPal to cut 7% of its workforce

    The digital payments pioneer said it’s cutting 2,000 employees as the company seeks to adapt to a new, more competitive environment.

    By Jan. 31, 2023
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    Marqeta’s new CEO targets embedded finance

    Simon Khalaf, who takes the top job Tuesday, is counting on new embedded offerings to help expand the company’s services for corporate clients.

    By Jan. 31, 2023
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    Visa gets snarled in probes

    The card giant disclosed Friday that the Justice Department demanded more documents in an ongoing antitrust investigation, and the European Commission has opened a separate “preliminary investigation.”

    By Jan. 30, 2023
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    Permission granted by Andy Gerit

    Visa’s incoming CEO taps new team

    Ryan McInerney, who takes over as CEO of the card network giant this week, recently appointed a pack of new leaders.

    By Jan. 30, 2023
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    alexialex via Getty Images

    Visa, Mastercard, Amex results buoyed by consumer spending

    The card companies said that consumer demand, including for travel, remained healthy in the fourth quarter of 2022, though growth moderated.

    By Jan. 27, 2023
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    Courtesy of FIS

    FIS sees another director resign

    A second director resigned this month from the mega payment processor’s board as it undertakes a comprehensive review of its operations.

    By Jan. 26, 2023
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    Jack Taylor via Getty Images

    Visa stands by crypto

    At the card giant’s annual meeting Tuesday, CEO Al Kelly showed no signs of backing off crypto. He also suggested Visa’s management team may change after he exits as CEO.

    By Jan. 26, 2023
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    Michael M. Santiago/Getty Images via Getty Images

    DailyPay lands $260M in debt financing

    The early wage access provider has been raising capital to fund expansion in the U.S. and internationally.

    By Jan. 26, 2023
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    Permission granted by Grupo Coppel

    Retailer targets Mexican Americans for digital wallet

    The largest department store in Mexico is carving out a niche in offering digital and physical debit cards, as well as remittance services, to people sending payments over the border.

    By Gabrielle Saulsbery • Jan. 25, 2023
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    Poike via Getty Images

    Bluefin, Visa pursue network tokenization

    Bluefin is entering a partnership with card network giant Visa as worldwide payment fraud is predicted to rise in the coming years.

    By Tatiana Walk-Morris • Jan. 24, 2023
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    Courtesy of Amazon

    Stripe, Amazon ‘deepening’ their tie

    Stripe has become “a strategic payments partner” in the U.S., Europe, and Canada for mega retailer Amazon under a renewed agreement.

    By Jan. 24, 2023
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    Justin Sullivan / Staff via Getty Images

    Big banks to launch digital wallet operated by Zelle parent: report

    The wallet, which is expected to launch in the second half of the year, aims to compete with PayPal and Apple, sources told The Wall Street Journal. But serious competition may take a while, an analyst said.

    By Anna Hrushka • Jan. 24, 2023
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    metamorworks via Getty Images

    International coalition pursues cross-border payments improvements

    In a new report, a group of international organizations give a broad overview of routes for improving international payments systems.

    By Jan. 23, 2023
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    Joe Raedle / Staff via Getty Images

    Earnings preview: Payments companies face up to 4Q

    How economic stress challenged payments companies in the final months of 2022 will be closely watched in upcoming earnings reports.

    By Jan. 23, 2023
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    sturti via Getty Images

    FIS director resigns after appointment last month

    An FIS director resigned last week after being appointed to the board in December, and the payments processor appointed two new directors.

    By Jan. 20, 2023
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    Sean Gallup via Getty Images

    PayPal confirms data breach

    Impacted customers were notified of the incident nearly a month after it was discovered. It’s unclear where or how customer account credentials were obtained.

    By Matt Kapko • Jan. 20, 2023
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    Courtesy of Splitit/Jenny Volanakis

    Splitit targets tech assets for acquisition

    Splitit isn’t interested in being acquired, but the BNPL provider believes there may be assets ripe for the picking amid consolidation.

    By Jan. 19, 2023