Retail


  • Military style vehicle with Cash App sticker on window.
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    Jesse Grant via Getty Images
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    Block agrees to pay $255M to regulators for Cash App deficiencies

    The digital payments provider agreed to pay penalties to the Consumer Financial Protection Bureau and a group of states under settlements that alleged the company violated banking laws.

    By Jan. 16, 2025
  • Hand holding Saphire Preferred credit card reaches to tap the card at a fuel pump.
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    Justin Sullivan via Getty Images
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    Card fraud losses will increase over next decade

    Fraud losses in card payments will continue to rise worldwide, the research firm Nilson Report said this month, predicting $404 billion in global losses over the next ten years.

    By Jan. 15, 2025
  • One hand holds a phone and another hand points with business icons in the background. Explore the Trendline
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    innni via Getty Images
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    Trendline

    Payments players eye digital B2B opportunity

    Companies offering digital payments services envision billions of dollars in U.S. business payments flow ripe for transitioning to the electronic realm.

    By Payments Dive staff
  • Digital payments
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    Courtesy of Adyen
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    Q&A

    How AI makes payments faster, cheaper

    Artificial intelligence can simplify payment transactions for merchants, Davi Strazza, president of North America for Adyen, said in an interview.

    By Jan. 15, 2025
  • Instacart's Scan & Pay program
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    Courtesy of Instacart
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    Deep Dive

    Payments plays gather momentum in 2025: 6 industry trends to watch

    Deregulation, artificial intelligence and stablecoin use are among the industry forces that will drive more digital payments use and innovation this year.

    By Lynne Marek and Patrick Cooley • Jan. 9, 2025
  • Person looks at mobile phone advertising buy now-pay later offer while online shopping
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    Creative via Getty Images
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    Sezzle challenges critical research from short-seller firm

    The buy now, pay later firm argues that a recent Hindenburg Research report highlighting a decline in users and merchant partners overlooks important context and details.

    By Jan. 8, 2025
  • A close-up of Sen. Bernie Sanders speaking in Dirksen, a U.S. Senate building
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    Courtesy of U.S. Senate Committee on Health, Education, Labor and Pensions
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    Column

    Will Trump and Sanders lock arms to cap credit card interest rates?

    The senator and incoming president partnering on a cap proposal may not be as far-fetched as the payments and banking industries would hope.

    By Jan. 7, 2025
  • Close up of easy payment by credit card or smartphone application Greenhouse workers selling pottered flowers.
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    whyframestudio via Getty Images
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    How ‘frictionless’ payments may benefit, hurt consumers

    Such digital payments can slash transaction times, improve data security and provide valuable insights into consumer purchasing behavior and preferences.

    By Michael Brady • Jan. 6, 2025
  • A smartphone displaying the Affirm app
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    Courtesy of Affirm
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    Debit card decline issue persists for Affirm

    The buy now, pay later firm has a team working to correct a problem with some customers experiencing debit card declines, the company CFO said in December.

    By Jan. 3, 2025
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart forced delivery workers to pay ‘junk fees,’ CFPB alleges

    A Consumer Financial Protection Bureau lawsuit alleges the retailer and fintech Branch Messenger illegally opened accounts for drivers, and deposited their pay into accounts without their consent.

    By Peyton Bigora • Jan. 3, 2025
  • A delivery bag in front of bottles of alcohol in a store.
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    Courtesy of DoorDash
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    Fiserv swallows gig rival Payfare

    The mega payments processor bought a Canadian digital banking provider after the two jockeyed for business from the delivery company DoorDash.

    By Jan. 2, 2025
  • Sign in shopping mall
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    Sam Silverstein/Payments Dive
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    BNPL payments rise with young, repeat users

    Buy now, pay later users in the U.S. tended to be returning customers under 35 years-old, according to a new analysis from LexisNexis Risk Solutions.

    By Dec. 20, 2024
  • Zelle's new ad campaign
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    Courtesy of Early Warning Services (parent company of Zelle)
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    CFPB sues Early Warning Services over Zelle

    The federal agency sued the operator of the pay-by-bank service as well as three bank owners, alleging they let fraud "fester" on the digital system.

    By Dec. 20, 2024
  • Two Amazon-branded credit cards in front of the Amazon checkout page displayed on a mobile phone.
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    Permission granted by Amazon.

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    Visa spots tripling of fraud over holiday weekend

    The card network attributed the spike in fraud partly to criminals adopting artificial intelligence to execute their schemes.

    By Tatiana Walk-Morris • Dec. 19, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    CFPB swats at retail credit cards

    The federal agency warned companies issuing credit cards about illegal tactics, specifically calling out promotions that turn into “bait-and-switch” offers.

    By Dec. 18, 2024
  • A cashier hands a shopper their credit card
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    Joe Raedle / Staff via Getty Images
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    Merchants maneuver as Visa enforces surcharge program

    As the card network giant enforces its surcharge rules, merchants react to different experiences in the market and adjust.

    By Shefali Kapadia • Dec. 17, 2024
  • Person with shopping bag passes storefront window with Bitcoin sign
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    Chris McGrath/Getty Images Europe via Getty Images
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    What role do stablecoins play in the payments industry?

    With the discussion of stablecoins intensifying after the election of Donald Trump, here’s a primer explaining what this cryptocurrency is and what its practical uses may be.

    By Dec. 17, 2024
  • A$AP Rocky and Klarna team up for global campaign
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    Courtesy of Klarna
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    Klarna, eBay for European expansion

    The Swedish buy now, pay later provider is expanding with the global marketplace company as it contemplates a U.S. initial public offering.

    By Tatiana Walk-Morris • Dec. 13, 2024
  • PayPal and Venmo logos on sign sitting on merchant's counter next to a clerk's digital display for payments.
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    Courtesy of PayPal
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    PayPal to boost prices for merchants

    The digital payments pioneer plans to increase fees U.S. merchants pay for some of its services, including buy now, pay later options, starting next month.

    By Dec. 12, 2024
  • Cash App logo lit in neon
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    Anna Webber via Getty Images
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    Afterpay to drive Cash App growth, executive says

    Once users have signed up for the Cash App card, Block can convince them to use other Block products, a company executive said.

    By Dec. 11, 2024
  • A black pocketbook with cash and coins.
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    H. Armstrong Roberts via Getty Images
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    Q&A

    Keeping cash may be critical for a resilient payment system

    Climate change, wars and societal benefits should lead the U.S. to maintain greenbacks as an alternative to electronic money, one business professor argues, but he’s worried about preserving it.

    By Dec. 9, 2024
  • Fiserv CEO Frank Bisignano
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    Caitlin Mullen/Payments Dive, data from Fiserv
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    Fiserv CEO tapped to lead Social Security Administration

    President-elect Trump announced the nomination of Frank Bisignano late Wednesday, and the payments processor confirmed the appointment Thursday.

    By Dec. 5, 2024
  • PayPal logo depicted on a sign.
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    Sean Gallup via Getty Images
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    PayPal targets higher Braintree pricing

    The digital payments pioneer is attempting to develop a more profitable unbranded business line, the company's CFO said at an investor conference this week.

    By Suman Bhattacharyya • Dec. 5, 2024
  • CFPB Director Rohit Chopra speaks in front of the House Financial Services Committee.
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    Anna Moneymaker via Getty Images
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    CFPB proposes rule to rein in data brokers’ sale of consumer information

    With the proposal, the federal agency aims to crack down on fraudsters and others seeking to use sensitive personal information for illicit activities.

    By Dec. 3, 2024
  • A person uses a credit card to pay for a purchase on a computer
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    Poike via Getty Images
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    Lightspeed discloses strategic reorganization

    The Canadian payments software company said it expects the operational overhaul to impact 200 workers and result in savings that can be redirected to its priorities.

    By Dec. 2, 2024
  • Elon Musk X
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    Leon Neal via Getty Images
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    Musk calls for end to CFPB

    The presumed Trump Cabinet appointee said there “are too many duplicative regulatory agencies,” calling out the consumer watchdog specifically Wednesday.

    By Gabrielle Saulsbery • Dec. 2, 2024