Retail


  • The exterior of the Consumer Financial Protection Bureau building
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    The image by Ted Eytan is licensed under CC BY-SA 2.0
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    CFPB slaps warning on P2P

    The federal agency told consumers that money sitting in uninsured accounts, such as some offered by PayPal, Venmo and Cash App, could be at risk.

    By June 2, 2023
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    Discover Financial Services 

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    Discover relaunches debit account

    After shelving the debit account last year due to fraud issues, the card company has relaunched the service.

    By June 2, 2023
  • Lock and credit card showing security theme Explore the Trendline
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    NatalyaBurova via Getty Images
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    Trendline

    Fraud concerns mount as verifying identities becomes harder

    Criminals are increasingly taking on false identities to persuade victims to send them payments in email, payroll and vendor scams.

    By Payments Dive staff
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    Permission granted by Jane Ross
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    Google aims to bulk up wallet

    The tech behemoth is adding features that will let consumers stuff more information, such as healthcare insurance credentials and state IDs, into its digital wallet.

    By June 1, 2023
  • People ride bikes on Stanford University's campus
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    Justin Sullivan / Staff via Getty Images
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    Flywire shops for bigger acquisitions

    The payments company is hunting for acquisitions across deal sizes, CEO Mike Massaro said.

    By June 1, 2023
  • A person's hand holding a phone and on the screen is an image of a shopping cart with a banner above that says "BUY NOW PAY LATER!A
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    B4LLS via Getty Images
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    Worldpay taps Affirm for BNPL

    The multi-year partnership allows Worldpay’s merchant clients to integrate Affirm’s BNPL options at checkout. 

    By Tatiana Walk-Morris • June 1, 2023
  • Thomas Warsop, ACI Worldwide interim CEO
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    Permission granted by ACI Worldwide
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    ACI appoints new CEO

    ACI has appointed its interim CEO and one-time board chairman, Thomas Warsop, as its next CEO, after pushing out its former CEO late last year.

    By May 31, 2023
  • Wooden cubes that spell out "M&A"
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    Nastassia Samal via Getty Images
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    Payments cost-cutting could fuel M&A: investor

    Payments companies cutting staff and revamping cost structures could make them a more attractive target for acquirers, a QED Investors partner said.

    By May 31, 2023
  • Stephanie Ferris head shot
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    Courtesy of FIS
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    FIS CEO sizes up competition

    CEO Stephanie Ferris pointed to Adyen as a major Worldpay competitor and talked about losing out on the retail side to Square and Clover.

    By May 31, 2023
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    Yiran An via Getty Images
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    Marqeta shuts down Australia operations

    The modern card-issuing company is closing its outpost in Australia as part of its cost-cutting campaign.

    By May 30, 2023
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    Justin Sullivan via Getty Images
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    Consumers use cash to forget, study shows

    New research suggests consumers’ payment method choice can depend on what they’re buying, especially if it’s a guilty-pleasure purchase. 

    By May 30, 2023
  • Man pays at counter with phone over hardward
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    Milko via Getty Images
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    Consumers, businesses gravitate to faster, mobile payments

    As electronic payment options become available, consumers and businesses in the U.S. are using them more often, but keeping a wary eye on fraud.

    By May 26, 2023
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    Debit network players gear up for July

    Card network operators Visa, Mastercard and Fiserv are bracing for change in light of the Federal Reserve’s debit routing rule clarification.

    By May 26, 2023
  • Seated man speaking with New York Times logo in background and the name 'Max Levchin'
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    Neilson Barnard via Getty Images
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    Levchin downplays Apple threat

    Affirm’s CEO said PayPal, Klarna and Afterpay are more likely to face pressure from Apple’s buy now, pay later move.

    By May 25, 2023
  • Citizens Financial Group branch
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    Permission granted by Citizens Financial Group
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    Citizens Bank to pay $9M to settle disputed-charge suit

    The CFPB said the bank, in 2015, improperly denied customer reports of fraud and unauthorized use and, in some cases, failed to fully reimburse users.

    By Dan Ennis • May 24, 2023
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    Joe Raedle via Getty Images
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    Cash App pursues older, affluent customers

    The Block business is seeking older, higher-income users as it pursues diversified growth, CEO Jack Dorsey said.

    By May 24, 2023
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    Courtesy of PayPal
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    Venmo to launch teen account

    The move is part of PayPal’s plan to lean on Venmo to lure more users.

    By Tatiana Walk-Morris • May 23, 2023
  • Close-up image of cash and credit cards
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    bernie_photo via Getty Images
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    Credit popularity doesn’t displace cash: Fed report

    Credit cards were the most used payment method last year in the U.S., but cash demand remains stable, a Fed report showed.

    By May 23, 2023
  • People milling in front of an FIS conference booth
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    Lynne Marek/Payments Dive, data from Industry Dive employee Lynne Marek
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    Worldpay spin-off hands FIS mixed bag

    The payments processing and technology company will keep a stake in the Worldpay unit, but take on higher-interest-rate debt.

    By May 18, 2023
  • Several workers walking out of the front of PayPal offices
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    Justin Sullivan via Getty Images
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    PayPal considers Xoom sale: report

    The digital payments company is considering a sale of its Xoom cross-border business, The Information reported, citing an unnamed source.

    By May 17, 2023
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    Joe Raedle via Getty Images
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    Card debt weighs on consumers

    First-quarter credit card balances jumped 17% over the same period last year, according to New York Fed data.

    By May 16, 2023
  • Catch cofounders Nico Perdomo and Denia Ebersole
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    Catch chases in-store opportunity

    Currently focused on e-commerce, Catch seeks to bring its ACH payment option into stores. 

    By May 15, 2023
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    David McNew / Stringer via Getty Images
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    Discover pursues ESG goals

    The card company this week issued a new report on the environmental, social and corporate governance aspects of its business and its aspirations.

    By Tatiana Walk-Morris • May 12, 2023
  • A photo of someone's hand using Amazon One palm-scanning technology to enter a store.
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    Courtesy of Amazon
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    Convenience chain adds Amazon palm pay

    Energy Mart is the second convenience store chain to install the palm-scanning technology that’s also being used in sports arenas and Amazon’s own brick-and-mortar retail locations.

    By Jessica Loder • May 11, 2023
  • Max Levchin is the ceo of Affirm
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    Drew Angerer/Getty via Getty Images
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    Affirm, FICO to create BNPL credit-scoring model

    The “first-of-its-kind” model will enable buy now, pay later loans to be factored into lending decisions, Affirm’s CEO said.

    By May 10, 2023
  • Marqeta CEO Simon Khalaf
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    Permission granted by Jordan Fellows
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    Marqeta to cut workforce by 15%

    The card-issuing fintech plans to dismiss about 150 employees in an effort to become profitable. It aims to reduce annual costs by as much as $45 million.

    By May 10, 2023