Retail


  • Klarna CEO Sebastian Siemiatkowski
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    Klarna overhauls credit card features

    The Swedish buy now, pay later pioneer revised its approach to credit cards in the U.S. market, ditching a more expensive version it touted two years ago.

    By April 18, 2024
  • A Capital One sign is seen
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    Joe Raedle / Staff via Getty Images
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    CFPB $8 late fee cap edges toward reality

    Despite an industry-backed lawsuit seeking to stop the Consumer Financial Protection Bureau’s new $8 late fee rule, bank card issuers are bracing for potential implementation.

    By April 17, 2024
  • Image of a grocery cart floating over a laptop keyboard Explore the Trendline
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    toeytoey2530 via Getty Images
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    Trendline

    E-commerce drives digital payment advances

    As e-commerce activity continues to climb, providers of digital payment tools are likely to keep evolving their online offerings.

    By Payments Dive staff
  • credit cards
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    Joe Raedle via Getty Images
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    Opinion

    CFPB’s new late fee cap charts ‘a better way,’ says Sunbit CEO

    “The credit card industry should take a page from innovators, instead of relying on yesterday’s fee models,” argues the CEO of the payment tools provider.

    By Arad Levertov • April 16, 2024
  • A picture of a person in a store looking at a mobile phone.
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    Permission granted by PDI Technologies
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    Q&A

    Gen Z clings to new payment tools

    Gen Zers will abandon a transaction in one out of two cases if their preferred payment method isn’t available, says an EY payments specialist, citing the firm’s survey results. 

    By April 12, 2024
  • Blocks show the words "buy now pay later"
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    Sviatlana Zyhmantovich via Getty Images
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    BNPL users grapple with financial stress: survey

    BNPL users, who are having problems with overspending and missed payments, are tapping buy now, pay later services to spread out their cash flow.

    By Tatiana Walk-Morris • April 12, 2024
  • A woman puts clothing into an RFID self-checkout kiosk
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    Thai Liang Lim via Getty Images
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    Deep Dive

    Why more tech in stores shouldn’t mean fewer workers

    Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

    By Daphne Howland • April 11, 2024
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    Courtesy of Mastercard
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    Mastercard appoints three C-suite execs

    As part of the leadership changes and a corporate realignment, a long-time executive is also leaving the card network company.

    By Tatiana Walk-Morris • April 11, 2024
  • Alex Chriss, PayPal's next CEO
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    PayPal’s new CEO lands $42M pay package

    The bulk of that compensation stems from a major stock grant handed to Alex Chriss when he took the digital payments company’s top post last year.

    By April 10, 2024
  • Exterior front rendering of Discover Financial Services' Chatham Customer Care Center in Chicago, Illinois.
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    Capital One’s Discover bid tops biggest Q1 tech-related deals

    The proposed Capital One-Discover merger made the list because of fintech issues that are at stake in the $35.3 billion deal.

    By Alexei Alexis • April 10, 2024
  • Sen. Richard Blumenthal, D-Conn., listens as Sen. Richard Durbin, D-Ill., speaks during a news conference after a hearing on gun violence on Capitol Hill on June 7, 2022.
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    Alex Wong/Getty Images via Getty Images
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    Visa, Mastercard CEOs throw hearing off track

    Senate Judiciary Committee Chairman Dick Durbin postponed a plan to call credit card chieftains on the capitol carpet at a Tuesday hearing, but he’s still aiming to get them to Washington.

    By April 9, 2024
  • Fiserv CEO Frank Bisignano
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    Ilya S. Savenok / Stringer via Getty Images
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    Fiserv CEO compensation rose last year to $28M

    Compensation for Fiserv CEO Frank Bisignano climbed 57% over 2022, as the value of stock awarded to him surged and he received a $3 million cash bonus.

    By April 8, 2024
  • A woman uses her palm to show credentials for an access control point.
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    Courtesy of Amazon Web Services
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    Amazon debuts app for palm payment

    The Amazon One app can be used to enter various locations, identify individuals, pay for items and access loyalty rewards.

    By Xanayra Marin-Lopez • April 7, 2024
  • Exterior of the Whole Foods Market in the Glover Park neighborhood of Washington, D.C.
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    Courtesy of Whole Foods Market
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    Whole Foods to pull Amazon’s Just Walk Out technology from stores

    The specialty grocer, which operates the checkout tech at just two stores, will follow the same path as Amazon Fresh stores in the U.S., a spokesperson confirmed Friday.

    By Peyton Bigora • April 5, 2024
  • Fiserv to let Brazilians use Pix in US

    The payments processing giant is providing support to extend the Brazilian instant payments system to merchants and consumers around the world. 

    By April 4, 2024
  • PayPal headquarters building in San Jose
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    Justin Sullivan via Getty Images
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    PayPal pursues pricing power

    The digital payments pioneer aims to increase pricing for its services to boost profitable growth under a new management team.

    By April 3, 2024
  • CFPB Director Rohit Chopra participates in a meeting of the Financial Stability Oversight Council at the U.S. Treasury
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    Kevin Dietsch via Getty Images
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    Credit card complaints jumped 38% last year: CFPB

    The Consumer Financial Protection Bureau received 70,000 card-related complaints from consumers last year, according to a report last week.

    By April 3, 2024
  • The produce department at Amazon Fresh in Woodland Hills, California.
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    Jeff Wells/Payments Dive
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    Amazon to drop ‘just walk out’ at some grocery stores

    The e-commerce giant will replace the grab-and-go tech with its smart shopping carts in its Amazon Fresh grocery stores, a tech media outlet reported.

    By April 2, 2024
  • Ryan Reynolds
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    Emma McIntyre via Getty Images
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    Nuvei goes private in stock sale to Advent

    The sale of the Canadian payments processor’s stock to the private equity firm will hand some investors a $560 million windfall.

    By April 2, 2024
  • American Express logo on window
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    Scott Olson via Getty Images
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    How Amex is entangled in the Visa-Mastercard settlement

    The settlement gives merchants the ability to surcharge for nearly all Visa and Mastercard credit card transactions, and puts pressure on American Express to allow the same. 

    By April 1, 2024
  • A customer pays using a Clover device
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    Deep Dive

    Fiserv has ambitious goals for Clover. Can it meet them?

    To achieve growth targets, Clover will need to fend off competition from rivals, especially Square, and make headway in new verticals and geographic regions, analysts and consultants said.

    By Caitlin Mullen • April 1, 2024
  • Rifles are shown in a gun store
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    Brandon Bell/Getty Images via Getty Images
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    Warren reiterates call for gun MCC guidance

    The Massachusetts senator and 32 other Democrats stressed the need for federal guidance on the gun merchant category code as states diverge.

    By Caitlin Mullen • March 29, 2024
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    Suriyapong Thongsawang via Getty Images
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    CFPB warns remittance firms about false ads

    The agency told international money transfer companies that “deceptive marketing” may run afoul of federal law.

    By Tatiana Walk-Morris • March 29, 2024
  • Ally Financial, NYSE facade
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    Courtesy of Ally Financial
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    Discover CEO to exit for Ally

    Michael G. Rhodes, who took the top post at Discover this year, is leaving to become the next CEO of the bank Ally.

    By Caitlin Mullen • March 27, 2024
  • View of a Walmart storefront
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    Justin Sullivan via Getty Images
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    Walmart can end Capital One card tie early, judge says

    It won’t be easy for Walmart to find a new partner to replace Capital One, though, said Brian Riley, co-head of payments at Javelin Strategy & Research.

    By Caitlin Mullen • March 27, 2024
  • A Klarna promotional sign is seen in a mall
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    Caitlin Mullen/Payments Dive
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    NY Assembly bill counters governor on BNPL

    A New York assemblymember has introduced a buy now, pay later bill, countering one introduced in the governor’s budget bill.

    By March 27, 2024