Retail

  • Close up of easy payment by credit card or smartphone application Greenhouse workers selling pottered flowers.
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    whyframestudio via Getty Images
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    Global Payments CEO reshapes the business

    The payments technology company is getting a remake with job cuts, an acquisition and potential divestitures a year after Cameron Bready ascended to the CEO post.

    By • Sept. 11, 2024
  • A corporate headshot of Stephanie Ferris, CEO of payment processor Fidelity National Information Services
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    Courtesy of FIS

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    FIS draws fintech startups into accelerator

    Fidelity National Information Services this week continued an annual program backing young fintechs that are striving to disrupt the financial services landscape.

    By • Sept. 11, 2024
  • Money next to hourglass Explore the Trendline➔
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    busracavus via Getty Images
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    Trendline

    Real-time payments are on the rise

    As the U.S. makes a move to encourage use of real-time payments, it’s following other nations in adopting the real-time advance.

    By Payments Dive staff
  • Actor Will Ferrell stands in retail boutique wearing a yellow outfit with arm outstretched using a phone to pay in front of an sales counter.
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    Courtesy of PayPal
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    PayPal seeks to attract users offline

    The digital payments pioneer is leaning on cashback rewards to attract more consumer use in stores, and will also tap near-field technology to expand.

    By • Sept. 10, 2024
  • American Express sticker on a window
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    Justin Sullivan via Getty Images
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    Amex taps troves of customer data

    American Express eschews preset spending limits and instead relies on credit scores and spending history to manage risk, a company executive explained at a conference last week.

    By • Sept. 10, 2024
  • A photo of a concession stand in a sports arena. It includes bankds of coolers and several gates for entry and exit. Signs on a call in front and the wall above the coolers all say "Fly Thru Market."
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    Permission granted by Amazon
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    Amazon provides checkout tech at universities, stadiums

    The company said it expects to place its automated checkout technology at more venues in 2024 than in any year previously.

    By Jessica Loder • Sept. 9, 2024
  • Phone in hand with 'pay' button showing
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    Tero Vesalainen via Getty Images
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    Visa to upgrade pay-by-bank service in UK next year

    The card network plans to make the account-to-account service available to consumers for paying bills, like rent, but eventually for other uses too, such as digital streaming.

    By , • Sept. 6, 2024
  • A sign that reads "Discover" marks the entrance to the card company's headquarters in Illinois.
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    Scott Olson / Staff via Getty Images
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    Ex-Discover exec alleges age, gender bias in lawsuit

    Diane Offereins is suing the card network over roughly $7 million in clawed-back equity, claiming she was a “convenient scapegoat” for Discover’s card misclassification issue.

    By Caitlin Mullen • Sept. 5, 2024
  • Kiosks in grocery store
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    Lynne Marek/Payments Dive
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    Grabango CEO pushes for more partnerships

    The Berkleley, California-based company is looking to expand by building ties with established retailers, CEO Will Glaser said. 

    By • Sept. 5, 2024
  • Closeup shot of a woman paying using NFC technology in a cafe
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    Cecilie Arcurs via Getty Images
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    Academics question digital wallet security

    Due to lax authentication practices, a thief or hacker can easily add a stolen credit card to their own digital wallet, the study concluded.

    By • Sept. 4, 2024
  • Person makes payment online with card
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    Creative via Getty Images
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    Paysafe taps FIS alum for CFO amid growth pivot

    The iGaming payments platform is looking to expand on its “robust” performance in the first half of the year with the appointment of new financial leadership.

    By Grace Noto • Sept. 4, 2024
  • Zip CEO Cynthia Scott inside an office.
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    Courtesy of Zip
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    Maryland gets tough on BNPL

    Two buy now, pay later companies pivoted in offering their services in the state because it insists they must be licensed to provide loans.

    By • Sept. 3, 2024
  • View of PayPal logo outside of company headquarters
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    Justin Sullivan via Getty Images
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    PayPal offers guest checkout service to Fiserv clients

    The two firms are working together again as other payment giants collaborate on checkout enhancements. 

    By Tatiana Walk-Morris • Sept. 3, 2024
  • A hand holding a phone hovers the phone over a point-of-sale reader on a sitting on a countertop.
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    Pilar Olivares/Reuters

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    PayPal joins group investing $15M in Brazilian startup

    The digital payments pioneer expects the fintech to capitalize on the rise of buy now, pay later services in Brazil.

    By Tatiana Walk-Morris • Aug. 30, 2024
  • A smartphone displaying the Affirm app
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    Courtesy of Affirm
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    Affirm shuffles leadership, promoting CFO to COO

    The BNPL provider plans to promote Michael Linford, the chief financial officer, to chief operating officer and tap a new CFO.

    By • Aug. 29, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    Shoppers’ online fraud fears escalate

    Four in five consumers are worried about identity theft or someone stealing their credit card numbers, according to a report this month from the credit monitoring agency Experian.

    By • Aug. 28, 2024
  • Rohit Chopra, Director of the Consumer Financial Protection Bureau, giving a speech in an auditorium.
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    Anna Moneymaker via Getty Images
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    CFPB chides retailers on fees for cash back

    The federal agency surveyed major retailers and was concerned to find three retailers impose $90 million in fees annually when consumers ask for cash back with a debit or prepaid card purchase.

    By • Aug. 27, 2024
  • Jared Isaacman standing in a corporate office.
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    Courtesy of Shift4
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    Shift4 acquires Canadian gift card company for $148M

    Shift4 keeps buying up payments companies as it seeks to build out a global business servicing many sides of the industry.

    By • Aug. 27, 2024
  • Notice on counter next to cashier tells customers about credit card surcharge
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    Lynne Marek/Payments Dive
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    Opinion

    Surcharging doesn’t have to be a bad word

    “The time has come to rethink surcharging not as a necessary evil but as a strategic advantage that can benefit both businesses and customers,” writes a Billtrust executive.

    By Nick Izquierdo • Aug. 23, 2024
  • American Express logo on window
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    Scott Olson via Getty Images
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    Amex, Flutterwave partner in Nigeria

    The collaboration marks the latest move by American Express to expand its footprint in Africa, which is the world's second-largest continent by population.

    By • Aug. 22, 2024
  • Consumer Financial Protection Bureau Director Rohit Chopra
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    Anna Moneymaker / Staff via Getty Images
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    EWA providers crusade against CFPB rule proposal

    Earned wage access providers that backed state laws friendly to the industry are preparing for a fight over the Consumer Financial Protection Bureau’s plan to treat such payments like loans.

    By • Aug. 21, 2024
  • A person's hand holding a phone and on the screen is an image of a shopping cart with a banner above that says "BUY NOW PAY LATER!A
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    Creative via Getty Images
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    Stripe, Zip partner on BNPL processing

    The buy now, pay later firm will partner with Stripe, adding another major payments player tie to a set of recent high-profile collaborations.

    By • Aug. 21, 2024
  • A smartphone displaying the Affirm app
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    Courtesy of Affirm
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    BNPL providers won’t face penalties during transition to new CFPB rule

    CFPB Director Rohit Chopra said in a blog post that the agency will not fine companies making a good faith effort to follow regulations treating buy now, pay later loans like credit card transactions. His remarks follow significant industry pushback.

    By • Aug. 20, 2024
  • Digital payments
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    Courtesy of Adyen
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    Adyen collects more US customers

    The Dutch payments service provider is gaining traction in the U.S. market as it adds to its client roster, including big U.S. retail names such as Crate & Barrel.

    By • Aug. 19, 2024
  • Mastercard and Visa credit card logos on the outside of a glass window
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    Justin Sullivan via Getty Images
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    Visa-Mastercard settlement claims deadline postponed

    Merchants seeking a piece of the $5.5 billion settlement now have until February 2025 to file claims, a federal judge overseeing the class action said.

    By Lyle Moran • Aug. 19, 2024
  • People walking the trade show floor at a conference.
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    Lynne Marek/Payments Dive
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    Mastercard to cut 1,000 employees in restructuring

    The card network is shrinking its workforce as it restructures the company to focus more resources on some international markets.

    By • Aug. 19, 2024