Deep Dive

Industry insights from our journalists


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    6 Payments trends for 2021

    The pandemic accelerated emerging payments trends, as "both the merchant and customer side picked up pace to evolve with changing market conditions," Forrester analyst Lily Varon said. 

    Vaidik Trivedi • April 05, 2021
  • Can banks win in the booming buy-now-pay-later space?

    While BNPL represents a relatively small niche of the payments ecosystem, banks should take note of what the growth of that silo says about the next generation of consumers, one consultant said.

    Anna Hrushka • March 08, 2021
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    Courtesy of Grabango

    Is cashierless tech ready for prime time?

    The pandemic has juiced demand for automated checkout systems, and retailers are having positive experiences with them, but the technology still has to prove itself over the long term.

    Sam Silverstein • Nov. 30, 2020
  • Pay it down: How millennials' relationships with credit cards will change retail

    The 2008 recession is just one reason the demographic rejects plastic payments. Brands are now being pushed to fill the void with convenient, frictionless solutions. 

    Kaarin Vembar • Feb. 21, 2019