Retail: Page 2

  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Deep Dive

    How payment personalization could change the way we pay

    The emerging trend will require payment companies to jockey for position in payment suggestions offered by agentic shopping tools.

    By • Jan. 26, 2026
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    Neilson Barnard via Getty Images
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    Affirm seeks Nevada bank charter

    The company said Friday that it submitted applications to state and federal regulators to start Affirm Bank.

    By • Jan. 23, 2026
  • Hand of person tapping phone with dollar signs floating up Explore the Trendlineâž”
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    Trendline

    Top 5 stories from Payments Dive

    Dominant card networks, legacy payments processors and young fintechs are all jockeying to keep up with industry innovations and increased competition.

    By Payments Dive staff
  • A person wearing a green apron hands off a reusable red cup to another person inside a coffee shop
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    Courtesy of Starbucks
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    Q&A

    Verifone tackles identity challenge

    The company seeks to bring the benefits of digital shopping, particularly in consumer identification, to the in-person retail world.

    By • Jan. 23, 2026
  • The PayPal app is displayed in the Apple App Store on an iPhone screen, showcasing the app's icon and download option; the phone is on a brown wooden surface.
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    Alamy
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    PayPal buys Israeli AI firm

    The digital payments pioneer said it purchased Cymbio, a company that has been a partner in providing multi-channel orchestration services.

    By • Jan. 22, 2026
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    Spencer Platt / Staff via Getty Images
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    Why Shift4 targets big merchants

    The processor’s CEO explained why the payment processor looks for merchant customers with multiple locations or vendors with complex software needs.

    By • Jan. 22, 2026
  • Klarna BNPL IPO NYSE buy now pay later Walmart
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    Courtesy of Klarna Group
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    Klarna to offer after-purchase BNPL

    Shoppers will be able to convert purchases into installment loans after the transaction, the company said Tuesday.

    By • Jan. 21, 2026
  • Person placing credit card into machine at gas pump.
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    Justin Sullivan/ via Getty Images
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    Consumers push back on swipe fees: survey

    A third of merchants reported customers cancelling purchases when a credit card surcharge is included in their bill, analytics firm J.D. Power found.

    By • Jan. 20, 2026
  • BNPL Afterpay buy now pay later retail shopping consumers debt
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    Eduardo Munoz Alvarez via Getty Images
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    Afterpay tallies BNPL repayments

    Most Afterpay customers have repaid their Black Friday and Cyber Monday purchases, the company said, pushing back on consumer “debt spiral” concerns.

    By Tatiana Walk Morris • Jan. 20, 2026
  • The Federal Trade Commission emblem on the Constitution Center in Washington, D.C.
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    Laurel Deppen/Payments Dive
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    FTC blasts payments processor Cliq

    The Federal Trade Commission lashed out at the firm formerly known as CardFlex, saying this week it should pay $52.9 million to consumers.

    By • Jan. 16, 2026
  • Visa Mastercard merchants credit cards fees litigation antitrust
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    Joe Raedle via Getty Images
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    Visa, Mastercard rebuff merchant gripes

    The card networks rejected retailers’ objections to a proposed court settlement and suggested plaintiffs are too optimistic about winning at trial.

    By • Jan. 15, 2026
  • President Donald Trump, wearing blue suit and red tie, speaks into microphone at podium with presidential seal in front of several U.S. flags.
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    Anna Moneymaker via Getty Images
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    Column

    Merchants take on banks with Trump’s help

    Just two weeks in, 2026 is shaping up to be the biggest year in the battle over credit card reform in years.

    By • Jan. 14, 2026
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Klarna launches P2P payments

    The service, which is available in Europe, marks another encroachment by Klarna into the territory of the banking industry.

    By • Jan. 14, 2026
  • Visa Mastercard credit cards interchange fees merchants
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    Getty Images
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    Credit Card Competition bill wins Trump support

    Sens. Dick Durbin and Roger Marshall reintroduced their proposal calling for more competition in the card network industry after the president endorsed it.

    By , • Updated Jan. 13, 2026
  • agentic AI commerce AI retailers digital shopping online retail Google payments
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    Justin Sullivan via Getty Images
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    Google takes agentic retail into chat

    The tech giant’s newest agentic AI protocol will work with Adyen and PayPal to smooth the technical path for retail shopping within AI chat sessions.

    By • Jan. 13, 2026
  • credit cards metal payments point of sale
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    Mike Coppola via Getty Images
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    Deep Dive

    Heavy metal’s hot in payment cards

    Credit card issuers are doubling down on heavier, stiffer metals as consumers seek to convey affluence and innovation through payment cards.

    By • Jan. 12, 2026
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    Getty Images
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    Checkout.com grabs special banking charter

    The payments processor received conditional approval for Georgia’s merchant acquirer limited purpose bank charter.

    By • Jan. 12, 2026
  • President Donald Trump signs Genius Act with congressional members around him in White House room.
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    Win McNamee via Getty Images
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    Stripe to enable crypto payments

    A collaboration with Crypto.com announced Tuesday will allow consumers to make payments to merchants with digital currencies.

    By • Jan. 9, 2026
  • Apple JPMorgan credit card consumer lending Goldman Sachs
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    Michael Short via Getty Images
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    Apple swaps card to JPMorgan

    The largest U.S. bank will assume a $20 billion portfolio of Apple customers as Goldman Sachs finishes unwinding its foray into consumer lending.

    By • Jan. 8, 2026
  • Three boxes stacked with a bow on top in a holiday scene.
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    Getty Images
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    Visa, Mastercard track about 4% holiday retail sales growth

    The 2025 holiday season saw consumers shopping across channels to land the best deals and maximize convenience, according to new reports. 

    By Tatiana Walk-Morris • Jan. 7, 2026
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    Q&A

    How agentic AI will lure shoppers

    It’s likely to be through a gradual process of trust-building and smaller purchases, a payments executive predicts.

    By • Jan. 7, 2026
  • A person shops for clothing on a tablet.
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    Getty Images
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    Visa, Mastercard, ACI and Wex: 2026 predictions

    Major payments companies see several 2026 trends beyond the much-discussed stablecoin and agentic commerce crazes.

    By • Jan. 7, 2026
  • Fiserv Clover point of sale checkout processing AI
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    Sundry Photography via Getty Images
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    Fiserv’s Clover adopts biometrics

    Customers will be able to make payments by scanning their face or palm at merchants that use the subsidiary’s point-of-sale service.

    By • Jan. 7, 2026
  • A hand holds a phone on a kitchen table. The screen reads, "It's nice to see you, Diego! PayPal balance: $151.68, Crypto: $263.63. Send again."
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    Courtesy of PayPal
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    Deep Dive

    How payments will evolve: 6 industry trends to watch in 2026

    Stablecoins and agentic commerce are two trends that will shape payments this year, but there are several others highlighted in this list.

    By , , • Jan. 6, 2026
  • Visa Mastercard retail merchants card fees interchange swipe fees litigation
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    Getty Images
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    Consumer groups attack card settlement

    Groups representing consumers and small business joined merchants in faulting a proposed Visa, Mastercard card fee settlement.

    By • Jan. 6, 2026
  • Klarna BNPL IPO NYSE buy now pay later Walmart
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    Courtesy of Klarna Group
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    Klarna faces investor lawsuit

    The buy now, pay later company understated the risks of its consumer loans, the legal action alleges.

    By • Jan. 5, 2026