Retail: Page 2


  • Grocery shoppers buying wine at a self-checkout station
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    Jovanmandic via Getty Images
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    What does the buy now, pay later boom mean for food retailers?

    As more shoppers turn to short-term loans to buy groceries, there may be a shift in how people think about paying for essential goods, experts say.

    By Sam Silverstein • May 10, 2023
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    Chip Somodevilla via Getty Images
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    Senators call out banks on card late fees

    A group of lawmakers asked the CEOs of large credit card issuers to explain their late fee practices.

    By May 9, 2023
  • Lock and credit card showing security theme Explore the Trendline
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    NatalyaBurova via Getty Images
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    Trendline

    Fraud concerns mount as verifying identities becomes harder

    Criminals are increasingly taking on false identities to persuade victims to send them payments in email, payroll and vendor scams.

    By Payments Dive staff
  • Person on laptop and holding brown box
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    Phiromya Intawongpan via Getty Images
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    Payoneer hunts for acquisitions

    Payoneer is considering acquisitions that could extend product offerings or expand its footprint in emerging markets.

    By May 9, 2023
  • PayPal CEO Dan Schulman sitting and gesturing with his hand.
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    Eugene Gologursky via Getty Images
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    PayPal growth driven by Braintree

    PayPal's Braintree unit is bolstering the company's growth, but that expansion isn't as profitable as building its legacy business.

    By May 9, 2023
  • Person uses phone to handle financial transaction
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    Chainarong Prasertthai via Getty Images
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    Green Dot braces for profit margin pressure

    Green Dot expects profit margins to be squeezed in coming quarters after the exit of some clients last year.

    By May 8, 2023
  • Shopify bag logo and name. in front of a brick wall.
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    Courtesy of Shopify
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    Shopify cuts 20% of workforce

    The e-commerce platform’s cuts announced Thursday affect about 2,300 jobs, based on the company’s most recent headcount.

    By Nate Delesline III • May 5, 2023
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    Joe Raedle via Getty Images
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    Block boosts compliance spending to $160M

    Square parent Block is increasing compliance spending on personnel and software this year.

    By May 5, 2023
  • CFPB Director Rohit Chopra
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    Chip Somodevilla via Getty Images
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    Battle ensues over CFPB proposal to cap late fees

    Supporters and opponents of the CFPB’s proposal to cap late fees at $8 clashed in comments to the agency in recent weeks.

    By May 5, 2023
  • Chargebacks911 Monica Eaton
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    Courtesy of Chargebacks911
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    Chargebacks911 appoints new CEO

    The promotion for the company’s COO and founder comes as the returns management firm faces regulatory scrutiny over its business practices. 

    By Tatiana Walk-Morris and Lynne Marek • May 3, 2023
  • Diagram of FedNow payments
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    Federal Reserve. "FedNow Instant Payments". Retrieved from FRB Services.
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    Jack Henry preps clients for FedNow

    The financial technology provider is encouraging clients to be prepared to receive payments through FedNow.

    By May 3, 2023
  • Large desktop computer stands on a desk with a computer monitor. The monitor shows a video game with soldiers attacking. There is a keyboard, mouse and headphones on the desk as well.
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    mikkelwilliam via Getty Images
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    Andreessen Horowitz partners spy payments play

    Gaming, cannabis and telehealth are some of the “high-risk” niches that would benefit from more vertical-specific payments software, two partners for the firm contend.

    By May 3, 2023
  • A person types on a computer with omni-commerce images over top
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    Blue Planet Studio via Getty Images
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    Finix takes aim at processor incumbents

    Now certified as a processor, Finix seeks to take on legacy and fintech rivals.

    By May 3, 2023
  • Person uses a phone to pay with credit card
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    Sitthiphong via Getty Images
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    Fiserv arms vendors with text payment tool

    Payment processor Fiserv this week began broadly offering a new tool that lets merchants text customers for payment.

    By May 2, 2023
  • A photo of a woman using Walmart + rewards at the gas pump.
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    Courtesy of Walmart
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    Walmart, Kroger eye instant payments

    The giant retailers eagerly await instant payment system possibilities, especially as an alternative to card payments, according to industry professionals who heard their representatives speak recently.

    By May 1, 2023
  • A hero image tied to Klarna's mobile app redesign showcasing its new features
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    Courtesy of Klarna
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    Klarna overhauls mobile app

    The buy now, pay later company has rolled out an AI-powered shopping feed, along with tools for creators, a personal shopping assistant and new resell capabilities.

    By Aaron Baar • May 1, 2023
  • Global Payments CEO Jeff Sloan
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    Retrieved from Global Payments Spokesperson Matt Cochran on September 10, 2021
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    Global Payments to replace CEO

    CEO Jeff Sloan will step down June 1 and be replaced by the payment processor’s president and chief operating officer, Cameron Bready.

    By May 1, 2023
  • Convenience store interior
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    Courtesy of Standard AI
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    Q&A

    Will frictionless checkout ever take off in retail?

    Standard AI CEO Jordan Fisher acknowledged that the technology has “been a really hard market to start growing,” but believes it will expand alongside other AI-driven innovations.

    By Sam Silverstein • April 28, 2023
  • Mastercard point of sale, retail
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    Courtesy of Mastercard
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    Mastercard ‘cannot afford to ignore’ AI, CEO says

    The card network company is considering using artificial intelligence in more ways, including in customer service, CEO Michael Miebach said.

    By April 28, 2023
  • department of justice building
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    bpperry via Getty Images
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    Justice debit probe draws in Mastercard

    The Justice Department’s antitrust division issued a civil investigative demand to the card company as part of a debit card probe that has also entangled its larger rival Visa.

    By April 28, 2023
  • Federal Trade Commission
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    Carol Highsmith. (2005). "The Apex Building" [Photo]. Retrieved from Wikimedia Commons.
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    Payments increasingly in regulatory crosshairs, industry lawyers say

    Attorneys and payments professionals called out recent areas of interest for regulators during the Electronic Transactions Association’s conference this week in Atlanta.

    By April 27, 2023
  • Close-up of a person using a self checkout machine.
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    Julia Gomina via Getty Images
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    Self-checkout now dominant grocery checkout format, report says

    Self-checkout, which grocers have turned to as a way of lowering costs, accounted for 55% of transactions in 2022, according to shopper insights firm VideoMining.

    By Peyton Bigora • April 27, 2023
  • Ryan McInerney with arms folded
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    Permission granted by Andy Gerit
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    Visa’s CEO dismisses competition

    Ryan McInerney isn’t worried about FedNow, debit rivals or AI challenging the giant card network company.

    By April 26, 2023
  • Fiserv CEO Frank Bisignano
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    Ilya S. Savenok / Stringer via Getty Images
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    Fiserv lines up bank clients for FedNow

    The mega processor has a handful of bank customers in the Federal Reserve’s real-time payments pilot, and a pack signed up for services after the system’s July launch. It’s part of the company’s growth strategy.

    By April 26, 2023
  • Laptop
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    iStock / Getty Images Plus via Getty Images
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    CFOs hunt for revenue-generating tech tools: Stripe

    The financial service provider’s updated tools come as CFOs seek emerging technologies that can aid in key areas like revenue generation.

    By Grace Noto • April 25, 2023
  • Two photos side by side of two people using Amazon Go technology at the entrance to a store.
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    Courtesy of Amazon
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    Enerbase pilots Amazon One at first convenience stores

    The technology that allows a contactless payment using a customer’s palm is being tested at the first stand-alone convenience stores.

    By Jessica Loder • April 25, 2023