Retail


  • Google headquarters antitrust Play store
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    Justin Sullivan via Getty Images
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    Google preps $700M settlement payouts

    Two years after the tech giant agreed to settle Play store antitrust complaints with states and consumers, the claims process is gearing up.

    By Dec. 8, 2025
  • Exterior sign of a money transfer agency featuring logos for Ria, Western Union, and MoneyGram, mounted on a stone building in France.
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    Alamy
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    FinCen targets illegal remittances

    The federal government’s financial security enforcement arm urged money transfer businesses to be on the lookout for illegal cross-border transfers.

    By Dec. 5, 2025
  • Trendline

    Digital wallets proliferate as features advance

    As more companies aim to offer digital wallets the rise in competition is sharpening their features.  

    By Payments Dive staff
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    Getty Images
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    Former PayPal execs invest in Sokin

    The former C-suite executives pitched in to help the cross-border payments startup raise $50 million as it seeks to expand internationally.

    By Tatiana Walk-Morris • Dec. 4, 2025
  • White exterior of Anthropologie storefront in Washington, D.C., with sale signs
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    Dani James/Payments Dive
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    BNPL drives over $1B in online spend on Cyber Monday

    Overall spending on the digital shopping day topped $14 billion in the U.S., per Adobe Analytics. Shopify also touted record sales despite technical difficulties.

    By Dani James • Dec. 3, 2025
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    Sam Silverstein/Payments Dive
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    BNPL spending storms on

    The buy now, pay later industry has posted record spending levels so far during the holiday shopping season, even as it faces heightened regulatory scrutiny.

    By Dec. 3, 2025
  • Cash App Block consumer lending loans
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    Sean Zanni via Getty Images
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    Cash App spam settlement approved

    A federal judge issued final approval Tuesday of a $12.5 million class action agreement resolving consumer complaints over Cash App marketing messages in Washington state.

    By Justin Bachman • Dec. 3, 2025
  • airlines debit cards travel loyalty banks consumers travelers
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    Anna Moneymaker via Getty Images
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    United, Southwest turn to debit

    The airlines’ loyalty programs are responding to the millions of Americans who prefer to use a debit card for purchases in lieu of credit.

    By Dec. 1, 2025
  • A smartphone screen displaying a folder labeled “Payment” with apps including PayPal, Stripe, Afterpay, Shop, and Amazon Pay, shown in a dark setting with colorful screen reflections.
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    Alamy
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    Amazon, Visa team on agentic tools

    The retail juggernaut is locking arms with the largest U.S. card network to provide software developers with tools and contacts for creating agentic commerce experiences.

    By Dec. 1, 2025
  • Mall setting with shoppers walking
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    Emily Elconin via Getty Images
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    Holiday data sends mixed signals

    Data from Mastercard, Morgan Stanley and others show consumers wary of holiday spending, but also gunning ahead with outlays.

    By Dec. 1, 2025
  • Close-up of young woman hand using smartphone
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    Getty Images
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    Consumers seek text connections

    RCS messaging is gaining momentum in helping financial service providers collect payments and boost consumer engagement, a survey said. 

    By Michael Brady • Nov. 26, 2025
  • A hand holds a smartphone displaying the Affirm app.
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    Courtesy of Affirm
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    Deep Dive

    Regulatory patchwork vexes BNPL

    In the absence of federal regulation, the pay later industry is falling under the purview of state laws that were not intended for buy now, pay later transactions.

    By , Nov. 25, 2025
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Dems dig into BNPL

    A group of Democrats queried seven buy now, pay later companies for information about who uses their services and how often.

    By Nov. 21, 2025
  • A person uses a sewing machine.
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    Permission granted by Patagonia
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    Adyen US executive exits

    The Dutch payments processor’s president for North America, Davi Strazza, said he’s leaving after witnessing 11 years of growth.

    By Nov. 18, 2025
  • BNPL Sezzle retail consumer shopping buy now pay later financing loans
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    Getty Images
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    Sezzle renews subscription focus

    The buy now, pay later firm’s CEO says that when a consumer makes a monthly financial commitment they spend more and deliver higher profits.

    By Nov. 17, 2025
  • American Express logo on window
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    Scott Olson via Getty Images
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    Amex says BNPL isn’t a rival

    Buy now, pay later competitors don’t concern American Express because the credit card giant depends on wealthier customers.

    By Nov. 14, 2025
  • A close up view of a stack of visa bank cards.
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    Justin Sullivan via Getty Images
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    Visa CFO trumpets legal pact

    The card network’s chief financial officer touted the benefits of a proposed legal settlement with merchants.

    By Nov. 13, 2025
  • Visa Mastercard merchants credit cards networks swipe fees retail
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    Fly View Productions via Getty Images
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    8 pros, cons of Visa-Mastercard pact

    A proposed settlement to end 20 years of credit card swipe fee litigation generated strong reactions for and against the agreement.

    By Nov. 12, 2025
  • Visa Mastercard merchants interchange fees swipe banks retail
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    Justin Sullivan via Getty Images
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    Visa, Mastercard reach legal pact with merchants

    The legal agreement, if approved by a federal court, could end two decades of litigation between the two biggest U.S. card networks and their merchant clients over credit card interchange fees.

    By Justin Bachman and Lynne Marek • Nov. 10, 2025
  • Shift4 CEO Jared Isaacman stands in a crowd of people in an astronaut uniform and is being photographed by onlookers.
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    Joe Raedle via Getty Images
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    Shift4 founder to keep stake

    Just as Jared Isaacman makes plans to remain the biggest shareholder of the payments processor he founded, the company faces U.S. sales volatility.

    By Nov. 7, 2025
  • Amazon retail online shopping lawsuit
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    Getty Images
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    Amazon sues Perplexity over AI shopping agents

    The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party agentic commerce, but on its own terms.

    By Dani James • Nov. 6, 2025
  • A digital OOH advertisement for Apple's "Pay The Apple Way" campaign.
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    Courtesy of Apple
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    Apple sets sights on travel spending

    The tech company is embedding its digital wallet as a method of payment at many stages in the travel process in a bid to attract more consumer use.

    By Nov. 5, 2025
  • People mill at a conference with a Global Payments sign that markets its Genius brand in the background.
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    Lynne Marek/Payments Dive
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    Global Payments leans into Genius

    Global Pay is counting on its rising use of the Genius brand to bolster volume, as it expands with the acquisition of Worldpay.

    By Nov. 4, 2025
  • Fiserv Clover point of sale checkout processing AI
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    Sundry Photography via Getty Images
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    Fiserv turns to AI for help

    Fiserv is embracing artificial intelligence as new executives try to fix major portions of the company and placate peeved customers.

    By Nov. 4, 2025
  • A person holds a credit card and sits with a laptop on her lap. The screen is open to show a shopping website.
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    Getty Images
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    How agentic AI could turbocharge fraud

    Generative artificial intelligence that can shop on a consumer’s behalf could be leveraged by bad actors to commit fraud on a wide scale.

    By Nov. 4, 2025
  • Woman ordering new high heel shoes in online shop and paying for purchase by credit card.
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    Getty Images
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    Executive Shuffle: Fiserv, Mastercard and DailyPay

    Payments and fintechs reset leadership this month with new CEOs and fresh executives to jump-start finance, sales and marketing functions.

    By Tatiana Walk-Morris • Oct. 31, 2025