Retail


  • Amazon retail online shopping lawsuit
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    Amazon sues Perplexity over AI shopping agents

    The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party agentic commerce, but on its own terms.

    By Dani James • Nov. 6, 2025
  • A digital OOH advertisement for Apple's "Pay The Apple Way" campaign.
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    Courtesy of Apple
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    Apple sets sights on travel spending

    The tech company is embedding its digital wallet as a method of payment at many stages in the travel process in a bid to attract more consumer use.

    By Nov. 5, 2025
  • Trendline

    Digital wallets proliferate as features advance

    As more companies aim to offer digital wallets the rise in competition is sharpening their features.  

    By Payments Dive staff
  • People mill at a conference with a Global Payments sign that markets its Genius brand in the background.
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    Lynne Marek/Payments Dive
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    Global Payments leans into Genius

    Global Pay is counting on its rising use of the Genius brand to bolster volume, as it expands with the acquisition of Worldpay.

    By Nov. 4, 2025
  • Fiserv Clover point of sale checkout processing AI
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    Sundry Photography via Getty Images
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    Fiserv turns to AI for help

    Fiserv is embracing artificial intelligence as new executives try to fix major portions of the company and placate peeved customers.

    By Nov. 4, 2025
  • A person holds a credit card and sits with a laptop on her lap. The screen is open to show a shopping website.
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    How agentic AI could turbocharge fraud

    Generative artificial intelligence that can shop on a consumer’s behalf could be leveraged by bad actors to commit fraud on a wide scale.

    By Nov. 4, 2025
  • Woman ordering new high heel shoes in online shop and paying for purchase by credit card.
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    Executive Shuffle: Fiserv, Mastercard and DailyPay

    Payments and fintechs reset leadership this month with new CEOs and fresh executives to jump-start finance, sales and marketing functions.

    By Tatiana Walk-Morris • Oct. 31, 2025
  • Mastercard point of sale, retail
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    Courtesy of Mastercard
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    Q&A

    Agentic commerce portends merchant headaches

    AI agents used by shoppers will change the equation for online sellers, Mastercard’s executive vice president for security solutions said on the sidelines of the Money 20/20 conference.

    By Oct. 30, 2025
  • Fiserv's headquarters in Milwaukee
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    Fiserv CEO orders major changes

    The processor replaced its CFO and added new directors as it seeks to revamp after a management review and troubled quarter revealed deep weaknesses.

    By Oct. 29, 2025
  • A person holds a phone at a table; the Paypal logo is on the screen.
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    Alamy
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    PayPal spots ‘softer’ consumer spending

    The digital payments pioneer pointed to consumers’ smaller purchases in the third quarter, and sees the trend continuing.

    By Oct. 29, 2025
  • Sign in shopping mall
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    Sam Silverstein/Payments Dive
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    BNPLs intrude on banks’ turf

    The buy now, pay later industry is increasingly offering services that are the purview of banks, such as deposit accounts and debit cards.

    By Oct. 29, 2025
  • agentic AI commerce AI retailers digital shopping online retail
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    Nazar Rybak via Getty Images
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    Agentic AI raises liability issues

    Payments companies seek ways to address problems with AI agents making mistakes when shopping for consumers.

    By Oct. 28, 2025
  • Woman sits on couch typing on laptop.
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    Shoppers to tap BNPL for holidays

    Affordability and budget control are the top reasons U.S. consumers are using buy now, pay later services, according to a PayPal survey. 

    By Tatiana Walk-Morris • Oct. 28, 2025
  • Person holds a phone that shows Buy with Prime and PayPal.
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    Courtesy of Amazon
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    PayPal, Mastercard advance agentic strategy

    The digital payments pioneer and card behemoth are locking arms to add agentic e-commerce shopping options.

    By Oct. 27, 2025
  • Zelle Early Warning payments
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    Zelle parent pursues crypto for international payments

    The peer-to-peer money transfer company said it will leverage stablecoins to let users send money across borders.

    By Oct. 24, 2025
  • Fiserv's headquarters in Milwaukee
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    Fiserv, Block turn to crypto

    Settling transactions with digital currencies could save processors and merchants money on payments by cutting out bank and card network fees.

    By Oct. 21, 2025
  • A close up picture of an American Express credit card.
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    Amex downplays shutdown impact

    The card network’s premium customers are still spending, even as the economy faces persistent inflation and a government shutdown, company executives said in an earnings call.

    By Oct. 20, 2025
  • an AI logo superimposed over an image of a man typing on a laptop
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    Basis Theory raises $33M

    The San Francisco-based payments infrastructure startup to pour additional capital into its agentic AI capabilities.

    By Tatiana Walk Morris • Oct. 16, 2025
  • Credit card logos stickers showing on outside of restaurant window.
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    Scott Olson via Getty Images
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    Visa, Mastercard reach settlement with merchants

    The card networks agreed to pay $199.5 million to settle a class action in which a pack of small merchants alleged they shouldn’t have shouldered liabilities for rejected credit card transactions.

    By Oct. 15, 2025
  • Visa cards are fanned out on table
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    Justin Sullivan / Staff via Getty Images
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    Visa’s revised card fee system may jolt merchants

    The card network giant will begin demanding more data from merchants this week in exchange for discounts, but it may come as a shock to some.

    By Oct. 14, 2025
  • A smartphone displaying the Affirm app
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    Courtesy of Affirm
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    Affirm to offer interest holiday

    The company’s customers will have a chance to take out loans with 0% APR for three days next week as the holiday shopping season gets under way.

    By Oct. 14, 2025
  • Fiserv headquarters
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    Courtesy of Fiserv
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    Investors vie to lead Fiserv stock lawsuit

    A federal court will assess the plaintiffs’ claims and select one to shepherd a lawsuit on behalf of other investors suing Fiserv over its stock price decline.

    By Oct. 7, 2025
  • Computer display showing Pinterest screen.
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    Astrid Stawiarz via Getty Images
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    Visa board adds Pinterest CEO

    The credit card network giant added the social media company’s chief executive, Bill Ready, as it expanded its board to 12 members.

    By Oct. 7, 2025
  • BNPL buy now pay later retail shopping consumer credit loans
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    Brandon Bell via Getty Images
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    PayPal ties BNPL to cash back

    The digital payments company is offering 5% cash rebates with buy now, pay later purchases to lure holiday shoppers to audition its loans.

    By Oct. 6, 2025
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    Synchrony buys software firm

    The card issuer said acquiring Versatile Credit’s consumer financing platform will drive more merchant sales and consumer credit access.

    By Caitlin Mullen • Oct. 6, 2025
  • checkout.com in a cell phone screen
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    Permission granted by Checkout.com
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    Checkout.com seeks Georgia banking charter

    If Checkout.com succeeds in its bid to be a merchant acquirer limited purpose bank, it would become the third company – after Fiserv and Stripe – to do so.

    By Gabrielle Saulsbery • Oct. 3, 2025