Retail

  • The Federal Trade Commission emblem on the Constitution Center in Washington, D.C.
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    Laurel Deppen/Payments Dive
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    FTC blasts payments processor Cliq

    The Federal Trade Commission lashed out at the firm formerly known as CardFlex, saying this week it should pay $52.9 million to consumers.

    By • Jan. 16, 2026
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    Joe Raedle via Getty Images
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    Visa, Mastercard rebuff merchant gripes

    The card networks rejected retailers’ objections to a proposed court settlement and suggested plaintiffs are too optimistic about winning at trial.

    By • Jan. 15, 2026
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    Trendline

    Digital wallets proliferate as features advance

    As more companies aim to offer digital wallets the rise in competition is sharpening their features.  

    By Payments Dive staff
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    Anna Moneymaker via Getty Images
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    Column

    Merchants take on banks with Trump’s help

    Just two weeks in, 2026 is shaping up to be the biggest year in the battle over credit card reform in years.

    By • Jan. 14, 2026
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Klarna launches P2P payments

    The service, which is available in Europe, marks another encroachment by Klarna into the territory of the banking industry.

    By • Jan. 14, 2026
  • Visa Mastercard credit cards interchange fees merchants
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    Credit Card Competition bill wins Trump support

    Sens. Dick Durbin and Roger Marshall reintroduced their proposal calling for more competition in the card network industry after the president endorsed it.

    By , • Updated Jan. 13, 2026
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    Justin Sullivan via Getty Images
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    Google takes agentic retail into chat

    The tech giant’s newest agentic AI protocol will work with Adyen and PayPal to smooth the technical path for retail shopping within AI chat sessions.

    By • Jan. 13, 2026
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    Mike Coppola via Getty Images
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    Deep Dive

    Heavy metal’s hot in payment cards

    Credit card issuers are doubling down on heavier, stiffer metals as consumers seek to convey affluence and innovation through payment cards.

    By • Jan. 12, 2026
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    Checkout.com grabs special banking charter

    The payments processor received conditional approval for Georgia’s merchant acquirer limited purpose bank charter.

    By • Jan. 12, 2026
  • President Donald Trump signs Genius Act with congressional members around him in White House room.
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    Win McNamee via Getty Images
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    Stripe to enable crypto payments

    A collaboration with Crypto.com announced Tuesday will allow consumers to make payments to merchants with digital currencies.

    By • Jan. 9, 2026
  • Apple JPMorgan credit card consumer lending Goldman Sachs
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    Michael Short via Getty Images
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    Apple swaps card to JPMorgan

    The largest U.S. bank will assume a $20 billion portfolio of Apple customers as Goldman Sachs finishes unwinding its foray into consumer lending.

    By • Jan. 8, 2026
  • Three boxes stacked with a bow on top in a holiday scene.
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    Visa, Mastercard track about 4% holiday retail sales growth

    The 2025 holiday season saw consumers shopping across channels to land the best deals and maximize convenience, according to new reports. 

    By Tatiana Walk-Morris • Jan. 7, 2026
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    Q&A

    How agentic AI will lure shoppers

    It’s likely to be through a gradual process of trust-building and smaller purchases, a payments executive predicts.

    By • Jan. 7, 2026
  • A person shops for clothing on a tablet.
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    Visa, Mastercard, ACI and Wex: 2026 predictions

    Major payments companies see several 2026 trends beyond the much-discussed stablecoin and agentic commerce crazes.

    By • Jan. 7, 2026
  • Fiserv Clover point of sale checkout processing AI
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    Sundry Photography via Getty Images
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    Fiserv’s Clover adopts biometrics

    Customers will be able to make payments by scanning their face or palm at merchants that use the subsidiary’s point-of-sale service.

    By • Jan. 7, 2026
  • A hand holds a phone on a kitchen table. The screen reads, "It's nice to see you, Diego! PayPal balance: $151.68, Crypto: $263.63. Send again."
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    Courtesy of PayPal
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    Deep Dive

    How payments will evolve: 6 industry trends to watch in 2026

    Stablecoins and agentic commerce are two trends that will shape payments this year, but there are several others highlighted in this list.

    By , , • Jan. 6, 2026
  • Visa Mastercard retail merchants card fees interchange swipe fees litigation
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    Consumer groups attack card settlement

    Groups representing consumers and small business joined merchants in faulting a proposed Visa, Mastercard card fee settlement.

    By • Jan. 6, 2026
  • Klarna BNPL IPO NYSE buy now pay later Walmart
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    Courtesy of Klarna Group
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    Klarna faces investor lawsuit

    The buy now, pay later company understated the risks of its consumer loans, the legal action alleges.

    By • Jan. 5, 2026
  • A conference sign that says :FIS: Financial technology for bold ideas'
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    Lynne Marek/Payments Dive
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    FIS agrees to pay $210M settlement

    The payments and banking technology company agreed to pay the sum as part of a legal settlement reached last week with investors who sued over its 2019 purchase of Worldpay.

    By • Dec. 23, 2025
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Klarna, Shift4 embrace stablecoins

    Both companies announced stablecoin ventures in the past week.

    By • Dec. 23, 2025
  • A hand holding an iPhone showing the Apple Pay setup screen. The interface displays a Mastercard graphic with instructions for adding a card, and the phone is partially in its packaging against a warm yellow background.
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    Alamy
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    Fiserv, Visa unite on agentic tools

    The payment processor plans to partner with card networks, also including Mastercard, to cater to merchants navigating agentic commerce.

    By • Dec. 22, 2025
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    Q&A

    Can transparency curb synthetic fraud?

    Giving consumers a deeper look into their data will reduce payments fraud, the president of checkout software firm Bolt contends.

    By • Dec. 22, 2025
  • A hand holds a smartphone displaying the Affirm app.
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    Courtesy of Affirm
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    BNPL connected to poor mental health: study

    Johns Hopkins University researchers have spotted a link between people with mental health conditions and those that have used buy now, pay later loans.

    By • Dec. 18, 2025
  • A rendering shows a busy streetscape in front of the future Etihad Park stadium in Willets Park, Queens.
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    Courtesy of Turner Construction
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    EWS leans into sports

    The fintech has signed Paze agreements with two pro sports teams since September, banking on fans' loyalty to their teams.

    By • Dec. 17, 2025
  • Walmart retail credit card swipe fees Visa Mastercard
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    Joe Raedle via Getty Images
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    Walmart wants out of card class

    The retailer says a proposed settlement with Visa and Mastercard over card fees demonstrates the need for major changes to the plaintiff class.

    By • Dec. 16, 2025
  • Woman ordering new high heel shoes in online shop and paying for purchase by credit card.
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    Sapphire ads were ‘puffery,’ BBB says

    When JPMorgan Chase advertised its Chase Sapphire Reserve cards as the “most rewarding,” the bank card issuer should have provided more context, the BBB’s National Programs’ advertising arm determined in response to a challenge brought by Capital One.

    By • Dec. 15, 2025