Amex endures slow return of SMB demand

Small and mid-sized businesses were fueling growth for American Express during the COVID-19 era, but not this year. That billed business grew 1% in the first quarter over last year.

By Lynne Marek • April 19, 2024

Amazon defends ‘Just Walk Out’ pullback

The retailer’s grab-and-go technology will be targeted to small stores, while its smart carts will be prevalent in grocery stores, the company said this week.

By James Pothen • April 19, 2024

Explore the Trendline➔

E-commerce drives digital payment advances

As e-commerce activity continues to climb, providers of digital payment tools are likely to keep evolving their online offerings.

By Payments Dive staff

Klarna overhauls credit card features

The Swedish buy now, pay later pioneer revised its approach to credit cards in the U.S. market, ditching a more expensive version it touted two years ago.

By Lynne Marek • April 18, 2024

CFPB $8 late fee cap edges toward reality

Despite an industry-backed lawsuit seeking to stop the Consumer Financial Protection Bureau’s new $8 late fee rule, bank card issuers are bracing for potential implementation.

By Lynne Marek • April 17, 2024

CFPB’s new late fee cap charts ‘a better way,’ says Sunbit CEO

“The credit card industry should take a page from innovators, instead of relying on yesterday’s fee models,” argues the CEO of the payment tools provider.

By Arad Levertov • April 16, 2024

Gen Z clings to new payment tools

Gen Zers will abandon a transaction in one out of two cases if their preferred payment method isn’t available, says an EY payments specialist, citing the firm’s survey results. 

By Lynne Marek • April 12, 2024

BNPL users grapple with financial stress: survey

BNPL users, who are having problems with overspending and missed payments, are tapping buy now, pay later services to spread out their cash flow.

By Tatiana Walk-Morris • April 12, 2024

Why more tech in stores shouldn’t mean fewer workers

Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

By Daphne Howland • April 11, 2024

Mastercard appoints three C-suite execs

As part of the leadership changes and a corporate realignment, a long-time executive is also leaving the card network company.

By Tatiana Walk-Morris • April 11, 2024

PayPal’s new CEO lands $42M pay package

The bulk of that compensation stems from a major stock grant handed to Alex Chriss when he took the digital payments company’s top post last year.

By Lynne Marek • April 10, 2024

Capital One’s Discover bid tops biggest Q1 tech-related deals

The proposed Capital One-Discover merger made the list because of fintech issues that are at stake in the $35.3 billion deal.

By Alexei Alexis • April 10, 2024

Visa, Mastercard CEOs throw hearing off track

Senate Judiciary Committee Chairman Dick Durbin postponed a plan to call credit card chieftains on the capitol carpet at a Tuesday hearing, but he’s still aiming to get them to Washington.

By Lynne Marek • April 9, 2024

Fiserv CEO compensation rose last year to $28M

Compensation for Fiserv CEO Frank Bisignano climbed 57% over 2022, as the value of stock awarded to him surged and he received a $3 million cash bonus.

By Lynne Marek • April 8, 2024

Amazon debuts app for palm payment

The Amazon One app can be used to enter various locations, identify individuals, pay for items and access loyalty rewards.

By Xanayra Marin-Lopez • April 7, 2024

Whole Foods to pull Amazon’s Just Walk Out technology from stores

The specialty grocer, which operates the checkout tech at just two stores, will follow the same path as Amazon Fresh stores in the U.S., a spokesperson confirmed Friday.

By Peyton Bigora • April 5, 2024

Fiserv to let Brazilians use Pix in US

The payments processing giant is providing support to extend the Brazilian instant payments system to merchants and consumers around the world. 

By Lynne Marek • April 4, 2024

PayPal pursues pricing power

The digital payments pioneer aims to increase pricing for its services to boost profitable growth under a new management team.

By Lynne Marek • April 3, 2024

Credit card complaints jumped 38% last year: CFPB

The Consumer Financial Protection Bureau received 70,000 card-related complaints from consumers last year, according to a report last week.

By James Pothen • April 3, 2024

Amazon to drop ‘just walk out’ at some grocery stores

The e-commerce giant will replace the grab-and-go tech with its smart shopping carts in its Amazon Fresh grocery stores, a tech media outlet reported.

By James Pothen • April 2, 2024

Nuvei goes private in stock sale to Advent

The sale of the Canadian payments processor’s stock to the private equity firm will hand some investors a $560 million windfall.

By Lynne Marek • April 2, 2024

How Amex is entangled in the Visa-Mastercard settlement

The settlement gives merchants the ability to surcharge for nearly all Visa and Mastercard credit card transactions, and puts pressure on American Express to allow the same. 

By Lynne Marek • April 1, 2024

Fiserv has ambitious goals for Clover. Can it meet them?

To achieve growth targets, Clover will need to fend off competition from rivals, especially Square, and make headway in new verticals and geographic regions, analysts and consultants said.

By Caitlin Mullen • April 1, 2024

Warren reiterates call for gun MCC guidance

The Massachusetts senator and 32 other Democrats stressed the need for federal guidance on the gun merchant category code as states diverge.

By Caitlin Mullen • March 29, 2024

CFPB warns remittance firms about false ads

The agency told international money transfer companies that “deceptive marketing” may run afoul of federal law.

By Tatiana Walk-Morris • March 29, 2024

Discover CEO to exit for Ally

Michael G. Rhodes, who took the top post at Discover this year, is leaving to become the next CEO of the bank Ally.

By Caitlin Mullen • March 27, 2024