Retail: Page 3

  • PayPal CEO Enrique Lores
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    Pierre Suu via Getty Images
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    PayPal appoints new CEO

    The digital payments company tapped former HP CEO Enrique Lores as its new chief executive Tuesday, casting aside Alex Chriss.

    By • Feb. 3, 2026
  • American Express business virtual cards payments small business
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    Justin Sullivan via Getty Images
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    Amex buoyed by big spenders

    The card network reported a 15% year-over-year increase in cardholder spending at luxury merchants.

    By • Feb. 2, 2026
  • Lock and credit card showing security theme Explore the Trendline➔
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    Trendline

    Embedded payment tools make inroads

    Business customers demanding integrated tools is likely to keep driving a trend toward more embedded payments tools.

    By Payments Dive staff
  • A close up of a man's hand holding a phone displaying a conversation with a chatbot.
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    Getty Images
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    Charting 2026 payments trends

    Here are 4 stories that round up our deep dive outlook for this year, including coverage of agentic payments, fraud and personalization.

    By • Jan. 30, 2026
  • A close up view of a stack of visa bank cards.
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    Justin Sullivan via Getty Images
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    Visa doles out stablecoin advice

    The company began offering clients strategic counsel on the digital assets last month, but doesn’t foresee many U.S. consumer use cases.

    By • Jan. 30, 2026
  • Attendees at the Money 20/20 financial services conference in Las Vegas last year.
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    Lynne Marek/Payments Dive
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    Mastercard reworks Cap One pact

    The card network's CEO said the company signed a new agreement with Capital One, reaffirming ties despite the bank’s purchase of rival Discover.

    By • Jan. 29, 2026
  • Fiserv headquarters
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    Courtesy of Fiserv
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    Fiserv sued over alleged lax security

    A Tampa credit union alleged that the processor failed to protect customers from cyber hacks, but charged extra fees for a security upgrade.

    By • Jan. 29, 2026
  • agentic commerce AI payments fraud retail sales merchants
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    Deep Dive

    Bot payments lag in agentic commerce

    Within the emerging world of agentic commerce, a broad gap exists between bot shopping and autonomous payments.

    By • Jan. 29, 2026
  • Exterior of grocery store
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    Jeff Wells/Payments Dive
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    Amazon to halt palm payments

    The online retailer said all Amazon One palm readers will be removed from physical stores by June 3.

    By • Jan. 28, 2026
  • Gloved hand holds card reader device and illegal skimmer next to it.
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    Retrieved from U.S. Secret Service press release on website on January 26, 2026
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    Secret Service foils card skimmers

    The federal agency last year identified and deactivated some 400 illegal card reader inserts in major U.S. cities.

    By • Jan. 26, 2026
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Deep Dive

    How payment personalization could change the way we pay

    The emerging trend will require payment companies to jockey for position in payment suggestions offered by agentic shopping tools.

    By • Jan. 26, 2026
  • Seated man speaking with New York Times logo in background and the name 'Max Levchin'
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    Neilson Barnard via Getty Images
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    Affirm seeks Nevada bank charter

    The company said Friday that it submitted applications to state and federal regulators to start Affirm Bank.

    By • Jan. 23, 2026
  • A person wearing a green apron hands off a reusable red cup to another person inside a coffee shop
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    Courtesy of Starbucks
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    Q&A

    Verifone tackles identity challenge

    The company seeks to bring the benefits of digital shopping, particularly in consumer identification, to the in-person retail world.

    By • Jan. 23, 2026
  • The PayPal app is displayed in the Apple App Store on an iPhone screen, showcasing the app's icon and download option; the phone is on a brown wooden surface.
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    Alamy
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    PayPal buys Israeli AI firm

    The digital payments pioneer said it purchased Cymbio, a company that has been a partner in providing multi-channel orchestration services.

    By • Jan. 22, 2026
  • Fans walk outside Yankee Stadium
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    Spencer Platt / Staff via Getty Images
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    Why Shift4 targets big merchants

    The processor’s CEO explained why the payment processor looks for merchant customers with multiple locations or vendors with complex software needs.

    By • Jan. 22, 2026
  • Klarna BNPL IPO NYSE buy now pay later Walmart
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    Courtesy of Klarna Group
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    Klarna to offer after-purchase BNPL

    Shoppers will be able to convert purchases into installment loans after the transaction, the company said Tuesday.

    By • Jan. 21, 2026
  • Person placing credit card into machine at gas pump.
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    Justin Sullivan/ via Getty Images
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    Consumers push back on swipe fees: survey

    A third of merchants reported customers cancelling purchases when a credit card surcharge is included in their bill, analytics firm J.D. Power found.

    By • Jan. 20, 2026
  • BNPL Afterpay buy now pay later retail shopping consumers debt
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    Eduardo Munoz Alvarez via Getty Images
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    Afterpay tallies BNPL repayments

    Most Afterpay customers have repaid their Black Friday and Cyber Monday purchases, the company said, pushing back on consumer “debt spiral” concerns.

    By Tatiana Walk Morris • Jan. 20, 2026
  • The Federal Trade Commission emblem on the Constitution Center in Washington, D.C.
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    Laurel Deppen/Payments Dive
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    FTC blasts payments processor Cliq

    The Federal Trade Commission lashed out at the firm formerly known as CardFlex, saying this week it should pay $52.9 million to consumers.

    By • Jan. 16, 2026
  • Visa Mastercard merchants credit cards fees litigation antitrust
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    Joe Raedle via Getty Images
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    Visa, Mastercard rebuff merchant gripes

    The card networks rejected retailers’ objections to a proposed court settlement and suggested plaintiffs are too optimistic about winning at trial.

    By • Jan. 15, 2026
  • President Donald Trump, wearing blue suit and red tie, speaks into microphone at podium with presidential seal in front of several U.S. flags.
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    Anna Moneymaker via Getty Images
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    Column

    Merchants take on banks with Trump’s help

    Just two weeks in, 2026 is shaping up to be the biggest year in the battle over credit card reform in years.

    By • Jan. 14, 2026
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Klarna launches P2P payments

    The service, which is available in Europe, marks another encroachment by Klarna into the territory of the banking industry.

    By • Jan. 14, 2026
  • Visa Mastercard credit cards interchange fees merchants
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    Getty Images
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    Credit Card Competition bill wins Trump support

    Sens. Dick Durbin and Roger Marshall reintroduced their proposal calling for more competition in the card network industry after the president endorsed it.

    By , • Updated Jan. 13, 2026
  • agentic AI commerce AI retailers digital shopping online retail Google payments
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    Justin Sullivan via Getty Images
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    Google takes agentic retail into chat

    The tech giant’s newest agentic AI protocol will work with Adyen and PayPal to smooth the technical path for retail shopping within AI chat sessions.

    By • Jan. 13, 2026
  • credit cards metal payments point of sale
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    Mike Coppola via Getty Images
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    Deep Dive

    Heavy metal’s hot in payment cards

    Credit card issuers are doubling down on heavier, stiffer metals as consumers seek to convey affluence and innovation through payment cards.

    By • Jan. 12, 2026
  • Close-up of young woman hand using smartphone
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    Getty Images
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    Checkout.com grabs special banking charter

    The payments processor received conditional approval for Georgia’s merchant acquirer limited purpose bank charter.

    By • Jan. 12, 2026