Portillo’s drive-thrus go cashless to avoid robberies

The company aims to improve the safety of its staff, who take drive-thru orders and payments outside, CEO Michael Oslanoo said at ICR.

By Julie Littman • Jan. 11, 2023

Paya purchase bolsters Nuvei for economic downturn

With its expansion in the U.S. and markets less susceptible to a decline in consumer demand, Nuvei is adding protection against a downturn.

By Lynne Marek • Jan. 11, 2023

Explore the Trendline➔

What comes next for payments in 2023?

The payments industry is expected to keep blazing this year in several promising segments of the market, even as less capital flowing to startups is likely to trigger more competition and consolidation.

By Payments Dive staff

Fiserv CEO lands pay raise in new contract

The payments company renewed Frank Bisignano’s contract for another five years and gave him a 6% base salary increase.

By Caitlin Mullen • Jan. 3, 2023

Investors press FIS, Fiserv for divestitures

The big processors mushroomed in 2019 acquisitions, with promises that scale would pay off, but shareholders now urge them to consider divestitures.

By Lynne Marek , Caitlin Mullen • Dec. 22, 2022

Fiserv hired ‘thousands’ of workers this year, CEO says

Even as the payments and fintech company cut employees this year, it hired “thousands” of workers, Fiserv CEO Frank Bisignano said in an interview. 

By Caitlin Mullen • Dec. 19, 2022

FIS to review business under shareholder pressure

The payments processor is undertaking a comprehensive review of operations after two investors pressed the company to increase shareholder value.

By Lynne Marek • Dec. 16, 2022

Shift4 CEO suggests company could go private

The payments company, which went public in June 2020, isn’t ruling out a return to being private, its CEO said.

By Caitlin Mullen • Dec. 12, 2022

Card debt mounts for younger, less affluent borrowers

Debt burdens and delinquencies are rising more rapidly for younger and less wealthy borrowers, the New York Federal Reserve Bank researchers said.

By Caitlin Mullen • Nov. 18, 2022

Fiserv ‘maniacally focused’ on expense management

When asked Monday how Fiserv would adapt to an economic downturn, CEO Frank Bisignano said the company knows what levers to pull “to manage the expense line.”

By Caitlin Mullen • Nov. 15, 2022

Toast surpasses $100B in annualized payments

The payments company that caters to restaurants reached that quarterly record after significant expansion this year.

By Jonathan Berr • Nov. 15, 2022

Tim Hortons offers scan-to-pay option

Rewards members can pay for orders and earn or redeem rewards with a single scan if they link a credit card or Tim Card to the restaurant’s mobile app. 

By Emma Liem Beckett • Nov. 14, 2022

Block pledges to curb spending

The digital payments company plans to slow the pace of hiring in 2023 as executives aim to rein in expenses.

By Caitlin Mullen • Nov. 4, 2022

Fiserv scoops up Nextable

With the latest acquisition, Fiserv is further strengthening its restaurant chops, adding cloud-based reservation and table management to its BentoBox operation.

By Caitlin Mullen • Nov. 3, 2022

Mastercard profit rises on consumer spending

The company also credited cross-border travel, digital-first deals with banks and co-branding alliances for its performance during the quarter.

By Jonathan Berr • Oct. 28, 2022

Fiserv sheds Korea unit, plans move to Milwaukee

After selling off three business units and taking other actions to “tighten spending” in the third quarter, Fiserv CFO Bob Hau expects cost improvement for the fourth quarter.

By Caitlin Mullen • Updated Oct. 28, 2022

Discover tightens underwriting

Count the card company among those that added to credit loss provisions in the third quarter as economic conditions soured.

By Caitlin Mullen • Oct. 26, 2022

Earnings preview: Payments companies confront 3Q challenges

Macroeconomic headwinds, consumer health and cost management are set to be topics of conversation during payments companies' quarterly earnings calls.

By Caitlin Mullen • Oct. 20, 2022

Analysts on lookout for Fiserv job cut costs

With the company set to report third-quarter results next week, ongoing employee cuts have put severance expense under the microscope.

By Caitlin Mullen • Oct. 18, 2022

Will Toast achieve profits next year?

Restaurant payments company Toast may be on a path to profitability by the third quarter of next year, Mizuho Americas analysts predicted this week.

By Caitlin Mullen • Oct. 12, 2022

Fiserv cuts deeper into workforce

Payment processing giant Fiserv pared more employees in recent weeks as the company seeks to boost profit margin growth amid economic turmoil.

By Caitlin Mullen • Oct. 11, 2022

Fed majority votes to finalize debit rule

In a 6-1 vote, the Federal Reserve finalized a debit card processing rule that underscores a requirement that multiple card networks be available for routing transactions, including online.

By Lynne Marek • Oct. 4, 2022

Fiserv adds data service for large merchants

The payments processor’s new Carat point-of-sale offering aims to help big businesses optimize transaction data.

By Caitlin Mullen • Oct. 4, 2022

Durbin maps path for card bill

Sen. Dick Durbin and his Republican ally, Sen. Roger Marshall, seek to attach their credit card competition legislation to a defense spending bill.

By Lynne Marek • Oct. 3, 2022

Grocery, restaurant spending climbs: Mastercard

“Consumers are shifting their spending in the face of higher prices and a reinvigorated appreciation for experiences,” Mastercard said in a new report.

By Tatiana Walk-Morris • Oct. 3, 2022

Fintechs gain ground in merchant acquiring

New businesses are far more likely to opt for integrated software vendors over legacy providers, McKinsey discovered.

By Caitlin Mullen • Oct. 3, 2022