Restaurants: Page 2

  • Two wooden blocks on a computer keyboard that spell out "M&A"
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    Maks_Lab via Getty Images
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    Payments M&A in 2023 amounts to a whimper

    October’s uptick in activity didn’t continue through the remainder of the year, capping a quiet year for merger and acquisition activity in payments.

    By Caitlin Mullen • Jan. 12, 2024
  • Woman standing behind counter and cash register serves ice cream cone.
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    Permission granted by Lynne Marek
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    Will Toast raise prices this year?

    The restaurant point-of-sale provider may give clients a choice when it makes price adjustments, following a fee flub last year.

    By Caitlin Mullen • Jan. 11, 2024
  • Two hands holding up gift cards from Cheesecake Factory
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    Courtesy of The Cheesecake Factory
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    Restaurant gift card sales rose during Thanksgiving weekend

    Guests spent 7.3% more on restaurant gift cards during the Thanksgiving weekend compared to the same period in 2022, according to Paytronix data. 

    By Julie Littman • Dec. 5, 2023
  • A woman is ordering food off of a self-service kiosk.
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    frantic00 via Getty Images
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    Why quick service restaurants are doubling down on kiosks

    Burger King, Taco Bell and Shake Shack are among the chains adding this technology to boost tabs and reduce labor pressure.

    By Julie Littman • Nov. 27, 2023
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    Roy Rochlin via Getty Images
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    Credit card bill battle may slide into 2024

    Prospects for passing the Credit Card Competition Act this year are dimming, but supporters and opponents remain locked in battle over the legislation.

    By • Nov. 27, 2023
  • A worker keys information into a point of sale screen
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    Creative via Getty Images
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    NCR Voyix sells payments assets for $82M

    The divestiture mainly consisted of merchant contracts, Voyix’s front-end authorization platform “and certain relevant intellectual property,” the company said in its quarterly filing.

    By Caitlin Mullen • Nov. 27, 2023
  • A person pays in a restaurant
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    Creative via Getty Images
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    Digital payments have increased restaurant tips. But is it backfiring?

    Some diners feel pressured by tipping digitally in front of employees, which can hurt restaurant traffic, but experts say there are best practices that can ease customer trepidation.  

    By Danielle McLean • Nov. 22, 2023
  • Fiserv CEO Frank Bisignano
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    Caitlin Mullen/Payments Dive, data from Fiserv
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    Fiserv doubles down on Clover growth

    CEO Frank Bisignano is betting on accelerated growth of Clover’s small business point-of-sale services, even as he admitted to being “paranoid” in the highly competitive market.

    By Caitlin Mullen • Nov. 17, 2023
  • Shift4 CEO Jared Isaacman
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    Courtesy of Shift4. Shift4 CEO Jared Isaacman
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    Shift4 CEO entertains acquisition interest

    CEO Jared Isaacman said the payment processing company is fielding acquisition interest from “several parties.”

    By Caitlin Mullen • Nov. 16, 2023
  • A person pays in a restaurant
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    Creative via Getty Images
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    Lightspeed aims to fend off rivals on international stage

    Competing restaurant point-of-sale players have set their sights on international growth, but they’re likely to find the European market tougher than the U.S. market, Lightspeed’s CEO said.

    By Caitlin Mullen • Nov. 14, 2023
  • Toast point of sale hardware is shown
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    Courtesy of Toast Media Kit
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    Toast’s growth slows

    The restaurant fintech noticed “a modest slowdown” in same-store sales in the latter half of the third quarter that continued into October, the company’s CFO said Tuesday.

    By Caitlin Mullen • Nov. 8, 2023
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    Drew Angerer via Getty Images
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    Block to shrink workforce

    The company plans to cut about 8% of its workforce over the next year as Jack Dorsey steps up his efforts to improve efficiency and revive profits.

    By Caitlin Mullen • Nov. 3, 2023
  • Worker using point of sale system in coffee shop
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    time99lek via Getty Images
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    Global Payments delays new POS launch

    The payments processor’s new point-of-sale software for retail and restaurant customers will launch in early 2024, not this year.

    By Caitlin Mullen • Nov. 1, 2023
  • American Express sticker on a window
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    Justin Sullivan via Getty Images
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    Amex adds cards at a slower rate

    As the company’s marketing spending dipped in the third quarter, Amex acquired fewer new cards than it has in recent quarters.

    By Caitlin Mullen • Oct. 20, 2023
  • A person uses Square's generative AI to set up a website for a retail brand.
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    Courtesy of Square
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    Square adds generative AI tools for sellers

    The point-of-sale provider's latest features include menu and website copy generators, which are designed to automate operations and increase efficiency.

    By Aneurin Canham-Clyne • Oct. 19, 2023
  • Dunkin' signage is shown
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    Michael M. Santiago / Staff via Getty Images
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    Q&A

    Fiserv exec talks Carat competition, growth

    Carat’s recent expansion of its relationship with customer Inspire Brands “is what ‘good’ looks like in many ways for us,” said Casey Klyszeiko, the head of Fiserv’s global commerce platform for large clients.

    By Caitlin Mullen • Oct. 16, 2023
  • Fiserv headquarters in Brookfield, Wisconsin
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    Google Maps

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    Fiserv buys Brazil’s Skytef

    With the purchase, the payment processor said it adds about 600 independent software vendor partners and about 27,000 merchants in Brazil.

    By Caitlin Mullen • Oct. 12, 2023
  • The exhibit floor at the Nacha Smarter Faster Payments conference in Miami this year.
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    Lynne Marek/Payments Dive
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    Payments conferences yet to come in 2024

    Payments professionals still have plenty of choices when contemplating conferences to attend in the second half of the year. Here are our staff picks.

    By • Updated July 3, 2024
  • Rohit Chopra, Director of the Consumer Financial Protection Bureau, giving a speech in an auditorium.
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    Anna Moneymaker via Getty Images
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    CFPB’s Chopra warns of ‘financial censorship’ in payments

    The federal agency is considering regulatory action to better protect U.S. consumers from “excessive surveillance,” Director Rohit Chopra said last week during a Brookings Institution event.

    By • Oct. 9, 2023
  • Block's logo is shown with a black background
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    Leon Neal / Staff via Getty Images
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    Block cuts employees

    Jack Dorsey-led Block is the latest payments company to make staff cuts and pull back on hiring as it pursues profitable growth.

    By Caitlin Mullen • Oct. 6, 2023
  • Fans walk outside Yankee Stadium
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    Spencer Platt / Staff via Getty Images
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    Shift4 acquires SpotOn unit for $100M

    With the purchase of SpotOn’s sports and entertainment business unit, Shift4 scoops up its rival’s customers in that market.

    By Caitlin Mullen • Oct. 3, 2023
  • Jack Dorsey, Block CEO
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    Joe Raedle / Staff via Getty Images
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    Jack Dorsey faces full Square agenda

    The billionaire co-founder is likely to focus on large clients, sales strategy and IT issues after he takes over the Block merchant unit next week, analysts predicted.

    By Caitlin Mullen • Sept. 28, 2023
  • Square's new website themes for its merchant clients
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    Retrieved from Business Wire on September 27, 2023
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    Square adds merchant tools

    Block’s merchant business, facing stiffer competition in the point-of-sale space, has added about a dozen new features for its sellers.

    By Caitlin Mullen • Sept. 27, 2023
  • Screenshots of Uber Eats' AI assistant tool
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    Courtesy of Uber
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    Uber to add more payments tools to its app

    The planned updates to Uber Eats include the addition of SNAP and healthcare benefits payments starting next year.

    By Catherine Douglas Moran • Sept. 21, 2023
  • Cleveland Browns Stadium on game day
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    Permission granted by The Harris Agency
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    Stadium payments competition heats up

    Fiserv, Shift4 and rival payments players are vying aggressively for a bigger share of the market catering to pro teams, stadiums and other venues.

    By Caitlin Mullen • Sept. 20, 2023