Restaurants: Page 2
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Visa debit card volume growth keeps sliding
The card network behemoth’s latest earnings report showed a contraction in card volume growth during the first three months of the year, and into April.
By Lynne Marek • April 24, 2024 -
Steak ‘n Shake installs facial recognition at self-ordering kiosks
The chain first tested the technology that lets customers pay using their face in October, and began deploying it in January.
By Julie Littman • April 16, 2024 -
Trendline
Top 5 stories from Payments Dive
The digital evolution of payments is roiling the industry, forcing companies to rethink pricing schemes and revamp corporate strategies. Embedded payments, earned wage access, real-time systems and other innovations will transform the business.
By Payments Dive staff -
Deep Dive
Fiserv has ambitious goals for Clover. Can it meet them?
To achieve growth targets, Clover will need to fend off competition from rivals, especially Square, and make headway in new verticals and geographic regions, analysts and consultants said.
By Caitlin Mullen • April 1, 2024 -
Q&A
FreedomPay doubles down on gateway focus
The company, which provides point-of-sale payments and other technology services to merchants, isn’t interested in handling acquiring, said President Chris Kronenthal.
By Caitlin Mullen • March 18, 2024 -
JPMorgan to launch biometric checkout next year
The bank’s payments unit plans to engage in more pilots this year before rolling out the checkout service broadly next year, said Prashant Sharma, JPMorgan’s executive director of biometrics and identity solutions.
By Caitlin Mullen • March 11, 2024 -
Fiserv ponders M&A
CEO Frank Bisignano declined to comment Wednesday on a potential acquisition of Shift4, but would like to see Fiserv make more purchases that further its digital capabilities.
By Caitlin Mullen • Feb. 29, 2024 -
Toast to cut 550 employees
The company’s CEO acknowledged during an earnings call that “we grew our team too quickly in some areas,” while reporting a presence in 106,000 locations as of the end of 2023.
By Lynne Marek • Feb. 16, 2024 -
Q&A
Adyen eyes growth in North America
Davi Strazza, North America president at Adyen, pointed to the Dutch processor’s single technology platform as setting it apart in a crowded field of payments players.
By Caitlin Mullen • Feb. 14, 2024 -
Opinion
Where will embedded payments flourish in 2024?
There are three areas where embedded finance is a good fit, and they are characterized by high volume and frequent payments, writes one industry executive.
By Julio Gomez • Feb. 5, 2024 -
What’s ahead for payments in 2024
The industry faces more upheaval this year as legacy companies and upstart fintechs jockey for the upper hand, and regulators monitor the competition closely.
By Lynne Marek • Jan. 31, 2024 -
Customer demand ebbs for Amex
Cardholders’ spending on airline tickets in particular decelerated during the fourth quarter, American Express CFO Christophe Le Caillec said Friday.
By Caitlin Mullen • Jan. 26, 2024 -
Payments M&A poised to rise this year
Conditions could be ripe for more payments deals in 2024, as legacy players seek to add unique technologies and struggling startups find themselves in need of an exit plan.
By Caitlin Mullen • Jan. 18, 2024 -
Payments M&A in 2023 amounts to a whimper
October’s uptick in activity didn’t continue through the remainder of the year, capping a quiet year for merger and acquisition activity in payments.
By Caitlin Mullen • Jan. 12, 2024 -
Will Toast raise prices this year?
The restaurant point-of-sale provider may give clients a choice when it makes price adjustments, following a fee flub last year.
By Caitlin Mullen • Jan. 11, 2024 -
Restaurant gift card sales rose during Thanksgiving weekend
Guests spent 7.3% more on restaurant gift cards during the Thanksgiving weekend compared to the same period in 2022, according to Paytronix data.
By Julie Littman • Dec. 5, 2023 -
Why quick service restaurants are doubling down on kiosks
Burger King, Taco Bell and Shake Shack are among the chains adding this technology to boost tabs and reduce labor pressure.
By Julie Littman • Nov. 27, 2023 -
Credit card bill battle may slide into 2024
Prospects for passing the Credit Card Competition Act this year are dimming, but supporters and opponents remain locked in battle over the legislation.
By Lynne Marek • Nov. 27, 2023 -
NCR Voyix sells payments assets for $82M
The divestiture mainly consisted of merchant contracts, Voyix’s front-end authorization platform “and certain relevant intellectual property,” the company said in its quarterly filing.
By Caitlin Mullen • Nov. 27, 2023 -
Digital payments have increased restaurant tips. But is it backfiring?
Some diners feel pressured by tipping digitally in front of employees, which can hurt restaurant traffic, but experts say there are best practices that can ease customer trepidation.
By Danielle McLean • Nov. 22, 2023 -
Fiserv doubles down on Clover growth
CEO Frank Bisignano is betting on accelerated growth of Clover’s small business point-of-sale services, even as he admitted to being “paranoid” in the highly competitive market.
By Caitlin Mullen • Nov. 17, 2023 -
Shift4 CEO entertains acquisition interest
CEO Jared Isaacman said the payment processing company is fielding acquisition interest from “several parties.”
By Caitlin Mullen • Nov. 16, 2023 -
Lightspeed aims to fend off rivals on international stage
Competing restaurant point-of-sale players have set their sights on international growth, but they’re likely to find the European market tougher than the U.S. market, Lightspeed’s CEO said.
By Caitlin Mullen • Nov. 14, 2023 -
Toast’s growth slows
The restaurant fintech noticed “a modest slowdown” in same-store sales in the latter half of the third quarter that continued into October, the company’s CFO said Tuesday.
By Caitlin Mullen • Nov. 8, 2023 -
Block to shrink workforce
The company plans to cut about 8% of its workforce over the next year as Jack Dorsey steps up his efforts to improve efficiency and revive profits.
By Caitlin Mullen • Nov. 3, 2023 -
Global Payments delays new POS launch
The payments processor’s new point-of-sale software for retail and restaurant customers will launch in early 2024, not this year.
By Caitlin Mullen • Nov. 1, 2023