Technology: Page 26


  • Three UX images of a phone, displaying what it looks like when you chat with Klarna's "AI assistant" in the Klarna app
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    Courtesy of Klarna International
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    Klarna news may confirm workers’ worst fears: AI replacement

    FOBO or “fear of becoming obsolete” has long plagued workers concerned about AI replacing their jobs.

    By Caroline Colvin • March 1, 2024
  • Affirm to acquire Returnly.
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    Courtesy of Affirm
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    Q&A

    Affirm preps for UK launch

    Beyond expansion to the U.K., the BNPL provider may seek to plant a flag where its large partners such as Amazon and Shopify have a presence, said Affirm’s Chief Revenue Officer Wayne Pommen.

    By Caitlin Mullen • March 1, 2024
  • Lock and credit card showing security theme Explore the Trendlineâž”
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    NatalyaBurova via Getty Images
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    Trendline

    Embedded payment tools make inroads

    Business customers demanding integrated tools is likely to keep driving a trend toward more embedded payments tools.

    By Payments Dive staff
  • Green Dot GO2bank
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    Courtesy of Green Dot
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    Green Dot faces Fed’s proposed consent order

    The digital bank set aside $20 million to cover a potential penalty stemming from compliance risk management issues predating the company’s current management.

    By Gabrielle Saulsbery • Feb. 29, 2024
  • A close up of the Department of Treasury seal on the front of the headquarters with "the Department of Treasury" and "1789" on an outer circle and a shield with the scales of justice up top and a key.
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    Chip Somodevilla via Getty Images
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    Treasury Department to develop financial inclusion strategy

    The department is considering how to measure and improve financial inclusion across payments and other financial services.

    By Tatiana Walk-Morris • Feb. 29, 2024
  • Fiserv CEO Frank Bisignano
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    Eugene Gologursky / Stringer via Getty Images
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    Fiserv ponders M&A

    CEO Frank Bisignano declined to comment Wednesday on a potential acquisition of Shift4, but would like to see Fiserv make more purchases that further its digital capabilities.

    By Caitlin Mullen • Feb. 29, 2024
  • Customers queue outside the Apple Store in Milan on September 22, 2023 in Milan, Italy.
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    Ming Yeung via Getty Images
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    Apple begins sharing BNPL data with Experian

    The development may spur rival BNPL providers to follow suit, according to Ed deHaan, a professor at the Stanford Graduate School of Business. 

    By Feb. 29, 2024
  • Blocks show the words "buy now pay later"
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    Sviatlana Zyhmantovich via Getty Images
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    App features bolster Zip’s US revenue growth

    Gamified repayment and variable first installments were two features that CEO Cynthia Scott said contributed to the BNPL company’s U.S. revenue growth.

    By Feb. 28, 2024
  • Federal Reserve Governor Christopher Waller sits on a chair on stage.
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    Lynne Marek/Payments Dive
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    Column

    Fed official makes a case for the dollar’s hegemony

    Can the dollar’s reign as the world’s reserve currency persist? This Fed official makes a strong case, but digital doubts may remain.

    By Feb. 27, 2024
  • Dash cart at Amazon Fresh
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    Courtesy of Amazon
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    Amazon expands smart carts pilot

    The tech giant’s smart shopping carts, designed to speed up the checkout process, are now available for use in a California Whole Foods store.

    By Feb. 27, 2024
  • Two wooden blocks on a computer keyboard that spell out "M&A"
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    Maks_Lab via Getty Images
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    Q&A

    Capital One-Discover deal may spur payments M&A

    The blockbuster deal is set “to trigger a bunch of rethinking across the industry,” said Erin McCune, a partner at consulting firm Bain & Company.

    By Caitlin Mullen • Feb. 27, 2024
  • Self-checkout machines at a grocery store.
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    Courtesy of Publix
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    Self-checkout promises ultimate convenience. Is it doing its job?

    The process can make for faster, easier experiences, but it needs regular attention and helpful associates to thrive, consultants said. 

    By Bryan Wassel • Feb. 26, 2024
  • A corporate headshot of Stephanie Ferris, CEO of payment processor Fidelity National Information Services
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    Courtesy of FIS

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    FIS promises expanding profit margins

    Fidelity National Information Services promised bigger profit margins this year from its newly reconfigured business focused on banking and capital markets.

    By Feb. 26, 2024
  • Paze's logo is displayed on a smart phone.
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    Photo illustration: Shaun Lucas/Industry Dive; Getty Images; Paze

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    EWS launches wallet in South Carolina, Arizona ahead of wider rollout

    Launching the Paze wallet will require preloading about 150 million cards, meaning the launch will occur as “more of a ramp up over a few months,” EWS Managing Director James Anderson said.

    By Feb. 26, 2024
  • A bicyclist rides by a sign at the Google headquarters March 10, 2010 in Mountain View, California.
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    Justin Sullivan / Staff via Getty Images
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    Google Pay app to be retired in US this year

    “To simplify the app experience, the U.S. version of the standalone Google Pay app will no longer be available,” the tech giant said in a Thursday blog post.

    By Feb. 23, 2024
  • Sydney University
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    Brendon Thorne via Getty Images
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    PayPal finance exec jumps to Flywire CFO seat

    Cosmin Pitigoi’s appointment comes six months after Flywire announced its long-time finance chief would be exiting.

    By Maura Webber Sadovi • Feb. 23, 2024
  • Sign in shopping mall
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    Sam Silverstein/Payments Dive
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    Cash-strapped consumers turn to BNPL: Fed survey

    Consumers facing financial hardships turned to buy now, pay later services more last year than stable consumers, according to survey results from the Philadelphia Federal Reserve Bank. 

    By Tatiana Walk-Morris • Feb. 23, 2024
  • Affirm CEO Max Levchin
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    Kevin Dietsch / Staff via Getty Images
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    Affirm sheds workers

    The buy now, pay later provider has cut about 6% of its employees, joining other payments companies that have trimmed workforces this year.

    By Caitlin Mullen • Feb. 22, 2024
  • OCC Acting Comptroller Michael Hsu testifies in front of the Senate Banking Committee on Aug. 3, 2021
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    Retrieved from Senate Banking Committee.
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    OCC’s Hsu calls for federal payments licensing

    The head of the OCC called on Congress to replace the current state-by-state money transmitter licensing system for payments companies with a federal regulatory framework.

    By Feb. 22, 2024
  • Sen. Elizabeth Warren (D-MA) speaks during a Senate Banking, Housing, and Urban Affairs committee hearing on January 11, 2024 in Washington, DC.
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    Kent Nishimura via Getty Images
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    Warren probes Zelle scam policy

    Three senators, including Elizabeth Warren, asked Zelle owner Early Warning Services to provide detailed information about its fraud reimbursement policy.

    By Feb. 21, 2024
  • The Federal Reserve building is seen January 22, 2008 in Washington, DC.
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    Chip Somodevilla via Getty Images
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    Cross-border payments remain focus for Fed

    Tools that “automate processes, reduce costs and promote effective safeguards across jurisdictions” may help improve cross-border payments, a Federal Reserve official said last week.

    By Feb. 20, 2024
  • PayPal logo in front of a glass building with shrubery in the foreground
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    Justin Sullivan via Getty Images
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    PayPal invests in AI startup Rasa

    The investment is the first that the digital payments pioneer is making from its new artificial intelligence venture fund.

    By Tatiana Walk-Morris • Feb. 20, 2024
  • Meta's sign at 1 Hacker Way, California.
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    Kelly Sullivan via Getty Images
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    Meta forces Apple fees on advertisers

    Meta said it will pass along Apple’s 30% service charge to advertisers who pay to boost the visibility of their posts on its social networks.

    By Feb. 16, 2024
  • Toast for Hotel Restaurants
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    Permission granted by Toast
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    Toast to cut 550 employees

    The company’s CEO acknowledged during an earnings call that “we grew our team too quickly in some areas,” while reporting a presence in 106,000 locations as of the end of 2023.

    By Feb. 16, 2024
  • Federal Reserve logo
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    Bet_Noire via Getty Images
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    Same-day payments drive ACH increase: Nacha

    Peer-to-peer transactions also contributed to a 4.8% increase in payments volume for the ACH Network last year over 2022.

    By Tatiana Walk-Morris • Feb. 15, 2024
  • Close up of easy payment by credit card or smartphone application Greenhouse workers selling pottered flowers.
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    whyframestudio via Getty Images
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    Global Payments may pare operations

    While there has been industry speculation about the company making an acquisition, CEO Cameron Bready was more ready to talk “pruning” this week.

    By Feb. 15, 2024