Shift4 taps xAI for customer service

The payment processor announced it would partner with Elon Musk's artificial intelligence company for a range of uses.

By Patrick Cooley • March 3, 2026

The future of payments: Fighting the 89% surge in fraud

Payments fraud is up 89%. Get insights on AI threats, compliance and biometric security.

By Ira Bondar-Mucci • March 2, 2026

Explore the Trendline➔

Payments industry seeks to keep pace with fraudsters

As losses from fraud in payments have climbed, companies are seeking new tools to combat illicit schemes.

By Payments Dive staff

Block swaps 4,000 workers for AI

CEO Jack Dorsey told investors Thursday that Block’s headcount will drop about 40% as it leans on artificial intelligence for efficiencies.

By Patrick Cooley , Lynne Marek • Feb. 26, 2026

Debit card fraud losses rise

Fraud loss rates for debit cardholders have climbed in recent years, according to a Federal Reserve analysis published this week.

By Lynne Marek • Feb. 26, 2026

Fiserv appoints new executives

The payment processor added two chief revenue officers and a business development executive as it seeks to raise sales figures.

By Patrick Cooley • Feb. 26, 2026

FIS caters to banks’ AI appetite

Fidelity National Information Services views artificial intelligence as a “strategic accelerant” to its business, said CEO Stephanie Ferris, who discounted risks.

By Lynne Marek • Feb. 25, 2026

For JPMorgan’s CEO: ‘anxiety is high’

Elevated asset prices and an intensely competitive landscape remind the CEO of the years just prior to the 2008 financial crisis, he said Monday. Still, he expects payments is one area where the bank could make acquisitions.

By Caitlin Mullen • Feb. 24, 2026

New York releases draft BNPL rules

The state aims to set a national standard for regulating buy now, pay later lenders with its regulations issued Monday.

By Patrick Cooley • Feb. 24, 2026

Klarna pursues more banking customers

The company is targeting more long-term loan and debit card customers as an avenue for growth as it tries to curtail losses.

By Patrick Cooley • Feb. 20, 2026

Affirm partnerships target growth

The company’s latest collaborations are aimed at branching out into more sectors of the economy, consultants and analysts say.

By Patrick Cooley • Feb. 17, 2026

Why virtual cards can be safer than plastic

Many companies are swapping plastic payment cards for virtual because they’re less prone to fraud, Boost Payments Chief Revenue Officer Seth Goodman said.

By Patrick Cooley • Feb. 13, 2026

Cash App to sell its credit score

Block on Thursday opened up a waitlist for companies that want to access deeper insights from its Cash App consumer scoring.

By Patrick Cooley • Feb. 12, 2026

GAO details CFPB’s downsizing

The scope of the CFPB’s downsizing were explored in two reports released Monday, one of which concludes that the changes cost consumers $19 billion.

By Gabrielle Saulsbery • Feb. 11, 2026

Block to chop up to 10% of employees

The company is reducing its workforce to trim overhead costs and stay below a 12,000 employee cap, analysts said.

By Patrick Cooley • Feb. 9, 2026

Fed ‘skinny’ account idea draws criticism

A prototype payment account carries undue restrictions, fintech groups said in response to a Fed proposal that offers expanded real-time payments access.

By Justin Bachman • Feb. 9, 2026

Zip debuts pay-in-2 option

The buy now, pay later company on Wednesday started letting U.S. customers split everyday payments in half, rather than into four installments.

By Patrick Cooley • Feb. 6, 2026

How AI commerce threatens eBay, Amazon

Agentic robots that shop and pay without human involvement could potentially render retail marketplaces obsolete – and big merchants are responding.

By Justin Bachman • Feb. 4, 2026

Amex buoyed by big spenders

The card network reported a 15% year-over-year increase in cardholder spending at luxury merchants.

By Patrick Cooley • Feb. 2, 2026

Charting 2026 payments trends

Here are 4 stories that round up our deep dive outlook for this year, including coverage of agentic payments, fraud and personalization.

By Lynne Marek • Jan. 30, 2026

Embedded finance to ‘explode’: panel

Tucking financial services, like payments, into a broader range of consumer situations is about to take off, bank executives said Thursday.

By Justin Bachman • Jan. 30, 2026

Mastercard reworks Cap One pact

The card network's CEO said the company signed a new agreement with Capital One, reaffirming ties despite the bank’s purchase of rival Discover.

By Lynne Marek • Jan. 29, 2026

Fiserv sued over alleged lax security

A Tampa credit union alleged that the processor failed to protect customers from cyber hacks, but charged extra fees for a security upgrade.

By Patrick Cooley • Jan. 29, 2026

State legislatures mull remittance restrictions

Battle lines are being drawn in Florida and Missouri over legislation that would bar money transfer firms from servicing “unauthorized aliens.”

By Lynne Marek • Jan. 28, 2026

Amazon to halt palm payments

The online retailer said all Amazon One palm readers will be removed from physical stores by June 3.

By Patrick Cooley • Jan. 28, 2026

DailyPay seeks to dismiss NY lawsuit

The earned wage access provider and MoneyLion cited a federal agency opinion last month in asking judges Friday to dismiss the New York AG’s complaints.

By Justin Bachman • Jan. 27, 2026