AI drives global fraud surge

Losses to fraud and scams climbed 9.2% in 2025, with much of the increase attributed to bad actors leveraging artificial intelligence, said a report from Nasdaq's Verafin financial crime-fighting software unit.

By Patrick Cooley • March 13, 2026

Scam prevention requires ‘upstream’ focus: panel

“We need to bring in these social media companies at the point where [scammers are] first contacting consumers, to look at shared liability,” an AARP executive said at a Payments Dive event Wednesday.

By Gabrielle Saulsbery • March 13, 2026

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Payments industry seeks to keep pace with fraudsters

As losses from fraud in payments have climbed, companies are seeking new tools to combat illicit schemes.

By Payments Dive staff

Social media blasted over fraud

The Consumer Federation of America estimates the annual cost of online scams at $119 billion, pointing to social media as a big part of the problem.

By Lynne Marek • March 12, 2026

Visa, Mastercard face U.K. challenge

“In seeking to reduce its reliance on Visa and Mastercard, the United Kingdom banking sector is justified, given the perceived risk that the two main schemes have too much control over the market,” a European executive says.

By Brian Gaynor • March 12, 2026

Fraud battle calls for cross-sector effort

As criminals adopt AI-enabled tactics, financial institutions need to consider data-sharing with other industries, fraud-fighting professionals contend.

By Justin Bachman • March 12, 2026

Global Payments feels Middle East impact

The payments services provider said the conflict in the Middle East is taking a toll as some of its airline customers are impacted.

By Lynne Marek • March 11, 2026

Cash-strapped homeowners tap BNPL

Researchers at the JPMorgan Chase Institute found that homeowners are most likely to use buy now, pay later tools when their bank accounts are low or their credit cards are maxed out.

By Patrick Cooley • March 11, 2026

Clarity Act stokes debate on crypto

The bill aims to identify which agencies should regulate digital currencies.

By Patrick Cooley • March 9, 2026

Affirm pursues affluent consumers

Shoppers with more purchasing power spend more, and are more likely to use the company’s products again, an executive said.

By Patrick Cooley • March 6, 2026

Amex taps customers for fraud fight

Conversations with cardholders are crucial in developing countermeasures to deter scammers, a top executive for the card company said.

By Patrick Cooley • March 4, 2026

Shift4 taps xAI for customer service

The payment processor announced it would partner with Elon Musk's artificial intelligence company for a range of uses.

By Patrick Cooley • March 3, 2026

The future of payments: Fighting the 89% surge in fraud

Payments fraud is up 89%. Get insights on AI threats, compliance and biometric security.

By Ira Bondar-Mucci • March 2, 2026

Block swaps 4,000 workers for AI

CEO Jack Dorsey told investors Thursday that Block’s headcount will drop about 40% as it leans on artificial intelligence for efficiencies.

By Patrick Cooley , Lynne Marek • Feb. 26, 2026

Debit card fraud losses rise

Fraud loss rates for debit cardholders have climbed in recent years, according to a Federal Reserve analysis published this week.

By Lynne Marek • Feb. 26, 2026

Fiserv appoints new executives

The payment processor added two chief revenue officers and a business development executive as it seeks to raise sales figures.

By Patrick Cooley • Feb. 26, 2026

FIS caters to banks’ AI appetite

Fidelity National Information Services views artificial intelligence as a “strategic accelerant” to its business, said CEO Stephanie Ferris, who discounted risks.

By Lynne Marek • Feb. 25, 2026

For JPMorgan’s CEO: ‘anxiety is high’

Elevated asset prices and an intensely competitive landscape remind the CEO of the years just prior to the 2008 financial crisis, he said Monday. Still, he expects payments is one area where the bank could make acquisitions.

By Caitlin Mullen • Feb. 24, 2026

New York releases draft BNPL rules

The state aims to set a national standard for regulating buy now, pay later lenders with its regulations issued Monday.

By Patrick Cooley • Feb. 24, 2026

Klarna pursues more banking customers

The company is targeting more long-term loan and debit card customers as an avenue for growth as it tries to curtail losses.

By Patrick Cooley • Feb. 20, 2026

Affirm partnerships target growth

The company’s latest collaborations are aimed at branching out into more sectors of the economy, consultants and analysts say.

By Patrick Cooley • Feb. 17, 2026

Why virtual cards can be safer than plastic

Many companies are swapping plastic payment cards for virtual because they’re less prone to fraud, Boost Payments Chief Revenue Officer Seth Goodman said.

By Patrick Cooley • Feb. 13, 2026

Cash App to sell its credit score

Block on Thursday opened up a waitlist for companies that want to access deeper insights from its Cash App consumer scoring.

By Patrick Cooley • Feb. 12, 2026

GAO details CFPB’s downsizing

The scope of the CFPB’s downsizing were explored in two reports released Monday, one of which concludes that the changes cost consumers $19 billion.

By Gabrielle Saulsbery • Feb. 11, 2026

Block to chop up to 10% of employees

The company is reducing its workforce to trim overhead costs and stay below a 12,000 employee cap, analysts said.

By Patrick Cooley • Feb. 9, 2026

Fed ‘skinny’ account idea draws criticism

A prototype payment account carries undue restrictions, fintech groups said in response to a Fed proposal that offers expanded real-time payments access.

By Justin Bachman • Feb. 9, 2026