Mastercard ‘cannot afford to ignore’ AI, CEO says

The card network company is considering using artificial intelligence in more ways, including in customer service, CEO Michael Miebach said.

By Caitlin Mullen • April 28, 2023

Justice debit probe draws in Mastercard

The Justice Department’s antitrust division issued a civil investigative demand to the card company as part of a debit card probe that has also entangled its larger rival Visa.

By Lynne Marek • April 28, 2023

Explore the Trendline➔

Embedded payment tools make inroads

Business customers demanding integrated tools is likely to keep driving a trend toward more embedded payments tools.

By Payments Dive staff

Payments increasingly in regulatory crosshairs, industry lawyers say

Attorneys and payments professionals called out recent areas of interest for regulators during the Electronic Transactions Association’s conference in Atlanta.

By Caitlin Mullen • April 27, 2023

Self-checkout now dominant grocery checkout format, report says

Self-checkout, which grocers have turned to as a way of lowering costs, accounted for 55% of transactions in 2022, according to shopper insights firm VideoMining.

By Peyton Bigora • April 27, 2023

Visa’s CEO dismisses competition

Ryan McInerney isn’t worried about FedNow, debit rivals or AI challenging the giant card network company.

By Lynne Marek • April 26, 2023

Fiserv lines up bank clients for FedNow

The mega processor has a handful of bank customers in the Federal Reserve’s real-time payments pilot, and a pack signed up for services after the system’s July launch. It’s part of the company’s growth strategy.

By Lynne Marek • April 26, 2023

CFOs hunt for revenue-generating tech tools: Stripe

The financial service provider’s updated tools come as CFOs seek emerging technologies that can aid in key areas like revenue generation.

By Grace Noto • April 25, 2023

Enerbase pilots Amazon One at first convenience stores

The technology that allows a contactless payment using a customer’s palm is being tested at the first stand-alone convenience stores.

By Jessica Loder • April 25, 2023

Fiserv takes lead back from FIS

Fiserv bested FIS in the competitive payments processing market last year, handling more transactions with a larger value, said an industry consultant.

By Lynne Marek • April 25, 2023

Fed study highlights growth in card, ACH payments

Card, ACH and check payment values climbed from 2018 to 2021, as cash was left behind, according to the Federal Reserve’s noncash payments study.

By Caitlin Mullen • April 24, 2023

3 reasons why declined transactions explain the rise in BNPL adoption

Explaining three reasons why declined transactions are turning customers on to Buy Now Pay Later services for a friendlier purchasing process.

By Ronen Shnidman in partnership with Kipp • April 24, 2023

Profits slip for Amex, Discover

In light of rising charge-offs, the card companies on Thursday each reported adding to credit loss provisions. That put a dent in their first-quarter profits. 

By Caitlin Mullen • April 21, 2023

Synchrony signals openness to Walmart

Despite Synchrony Financial’s history with Walmart, the card issuer may be willing to work with the retailer again.

By Caitlin Mullen • April 20, 2023

Grocery chain H-E-B unveils cashback cards

The two Visa credit cards offer 5% cash back for the grocer’s private brand items and 1.5% back for all other eligible purchases. 

By Catherine Douglas Moran • April 20, 2023

Credit card processor Nexway to pay $650K fine for fraud

A court initially imposed a $49.5 million judgment against a group of Nexway companies over processing payments tied to tech support scams, but they’ll ultimately pay the smaller fine for defrauding consumers.

By Caitlin Mullen • April 19, 2023

FIS executive compensation jumps

Compensation for FIS CEO Stephanie Ferris and former CEO Gary Norcross jumped significantly last year despite the company’s underperformance.

By Lynne Marek • April 18, 2023

US payments funding rebounds

U.S. payments venture funding surged in the first quarter of the year, largely thanks to Stripe’s March funding round, CB Insights said.

By Caitlin Mullen • April 18, 2023

MoneyGram, Carrefour expand tie

The partnership between the money transfer company and the global retailer will bring MoneyGram’s services to about 500 Carrefour locations next year.

By Tatiana Walk-Morris • April 17, 2023

Visa remains cryptic about new surcharge cap

The card giant is set to impose a new surcharge cap of 3% tomorrow, but many payments processing professionals are still searching for details about it.

By Lynne Marek • April 14, 2023

SF tech worker charged in murder of Cash App founder

San Francisco police arrested an IT worker in the murder of Bob Lee, who was knifed to death in the early morning hours of April 4. Police declined to discuss a motive at a Thursday press conference.

By Gabrielle Saulsbery • April 13, 2023

Why card networks should embrace gun codes

Using the new merchant category code for gun and ammunition sales “could help identify dangerous patterns,” one advocacy group lawyer argues.

By Adam Skaggs • April 13, 2023

Square rolls out new features

Facing stiff competition, Block’s merchant services unit Square is adding tools for its merchant clients.

By Caitlin Mullen • April 13, 2023

Convenience chain Jacksons Food Stores adds bitcoin ATMs

The Bitcoin Depot ATMs will be installed in every state where the convenience chain operates — Idaho, Nevada, Oregon, Utah, California, Washington and Arizona.

By Jessica Loder • April 13, 2023

Visa rattles ISOs with surcharge plan

Payment processors and their merchant clients are bracing for Visa’s 3% surcharge cap. “Don’t fight Visa right now – you’re not going to win,” advises one consultant.

By Lynne Marek • April 12, 2023

FTV Capital hunts payments prizes

Venture capital firms face challenges in picking payments and fintech investments amid the wreckage and waiting for the right prices.

By Caitlin Mullen • April 12, 2023