Retail: Page 28


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    Q&A

    Micropayments poised to surge: Forrester

    In the U.S., bank-based payments need to gain steam before micropayments can truly take off, but there are increasing signs that’s on track, said Forrester analyst Lily Varón.

    By Caitlin Mullen • Nov. 7, 2023
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    Justin Sullivan / Staff via Getty Images
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    Visa launches cybersecurity training program

    The card giant rolled out a cybersecurity apprenticeship program last year amid a talent deficit highlighted by the Biden administration.

    By Tatiana Walk-Morris • Nov. 6, 2023
  • Trendline

    Digital wallets proliferate as features advance

    As more companies aim to offer digital wallets the rise in competition is sharpening their features.  

    By Payments Dive staff
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    Drew Angerer via Getty Images
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    Block to shrink workforce

    The company plans to cut about 8% of its workforce over the next year as Jack Dorsey steps up his efforts to improve efficiency and revive profits.

    By Caitlin Mullen • Nov. 3, 2023
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    Courtesy of Venmo
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    PayPal discloses SEC, CFPB probes

    The digital payments company said it’s cooperating with a Securities and Exchange Commission probe of its stablecoin, and a Consumer Financial Protection Bureau inquiry related to bank transfers.

    By Nov. 3, 2023
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    Breaking down buy now, pay later

    After its pandemic-era growth spurt, buy now, pay later has gone mainstream in consumer payments. But changing economic conditions are forcing the installment trend to evolve.

    By Caitlin Mullen • Nov. 3, 2023
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    Justin Sullivan via Getty Images
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    Apple’s payments regulation woes mount

    Regulators in the Netherlands, South Korea and Australia have targeted the tech giant’s payments business, and antitrust litigation is brewing in the U.S.

    By Nov. 2, 2023
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    Justin Sullivan via Getty Images
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    PayPal promotes Archie Deskus to CTO

    The move expands the executive's oversight to include platform engineering teams, the company said Thursday.

    By Roberto Torres • Nov. 2, 2023
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Klarna transfers 500 jobs in cost-cutting move

    The buy now, pay later provider is outsourcing about 500 positions in 10 markets to two partners, a company spokesperson said.

    By Caitlin Mullen • Nov. 2, 2023
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    Justin Sullivan via Getty Images
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    PayPal’s new CEO promises improvements

    Alex Chriss, who took the top post in September, tapped a new chief financial officer this week and pledged to refocus the payment company's strategy.

    By Nov. 2, 2023
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    Global Payments delays new POS launch

    The payments processor’s new point-of-sale software for retail and restaurant customers will launch in early 2024, not this year.

    By Caitlin Mullen • Nov. 1, 2023
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    Joe Raedle / Staff via Getty Images
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    Payments players react to debit cap cut

    The CEOs of Mastercard and Global Payments chimed in with opposing views of the Federal Reserve Board’s proposal to lower the cap on debit interchange.

    By Caitlin Mullen • Oct. 31, 2023
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    The image by Ted Eytan is licensed under CC BY-SA 2.0
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    Affirm sees CFPB supervision on the horizon

    The buy now, pay later company expects to begin being supervised by the federal watchdog in the “immediate future.”

    By Caitlin Mullen • Oct. 30, 2023
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    Consumers expect to use fewer digital wallets: report

    As more merchants accept digital payments for in-store purchases, consumers are moving away from using multiple, single-use payment apps, McKinsey Senior Partner Marie-Claude Nadeau said.

    By Oct. 30, 2023
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    Chip Somodevilla via Getty Images
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    Discover discloses SEC probe

    A pricing error by the card company that affected merchants and merchant acquirers triggered the investigation.

    By Caitlin Mullen • Oct. 27, 2023
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    Joe Raedle/Getty Images via Getty Images
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    PayPal to sell Happy Returns to UPS

    The digital payments pioneer is shedding the returns software business under a new CEO just two years after acquiring it.

    By Alejandra Carranza • Oct. 27, 2023
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    Permission granted by Stop & Shop and McKinney
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    Ingenico, Jifiti partner to offer payment options

    The payments acceptance company is racking up partnerships to expand services under Apollo Funds ownership.

    By Tatiana Walk-Morris • Oct. 27, 2023
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    CFPB: Consumers paid record credit card fees in 2022

    "With credit card debt crossing the trillion dollar mark, we will be working to prevent bait-and-switch tactics when it comes to rewards,” CFPB Director Rohit Chopra said in a Wednesday press release.

    By Oct. 26, 2023
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    Win McNamee / Staff via Getty Images
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    BNPL, EWA bills surface at House hearing

    The legislative proposals emerged at a Wednesday hearing during which lawmakers queried witnesses on payments and fintech issues.

    By Caitlin Mullen • Oct. 26, 2023
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    U.S. Bank jumps into BNPL

    The launch of the point-of-sale option Avvance comes as nearly one in five consumers surveyed by the New York Fed say they've used buy now, pay later loans within the past year.

    By Gabrielle Saulsbery • Oct. 26, 2023
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    Fed proposes reduction in debit fee cap

    The Federal Reserve Board proposed a rule change that would slash the amount card issuers can charge merchants for processing a debit transaction. The proposal also calls for periodic updates to the fee cap in the future.

    By Oct. 25, 2023
  • Fiserv CEO Frank Bisignano
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    Eugene Gologursky / Stringer via Getty Images
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    PayPal taps Fiserv as ‘core’ payments partner

    Fiserv CEO Frank Bisignano said Tuesday that his company is now PayPal’s “core U.S. partner for payment services.”

    By Caitlin Mullen • Oct. 25, 2023
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    Permission granted by Andy Gerit
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    Visa leans into CFPB proposal

    The card network’s CEO on Tuesday backed a recent Consumer Financial Protection Bureau proposal on open banking, but was more circumspect about Fed moves on debit rules.

    By Oct. 25, 2023
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    Fiserv, Blackhawk Network push to expand bill-pay services

    By increasing the number of retailers accepting walk-in bill payment, the two companies seek to better serve consumers who prefer to use cash.

    By Caitlin Mullen • Oct. 24, 2023
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    Justin Sullivan via Getty Images
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    Visa faces remaining litigation settlements of up to $4B

    That’s the maximum amount of money the card network estimates may yet result from settling claims brought against it years ago by merchants who argue they were overcharged for card transaction processing.

    By Oct. 23, 2023
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    Sponsored by Adobe

    First-time shopper or fraudster? How Signifyd helps Adobe Commerce retailers get it right

    For retailers, the flurry of first-time shopper activity can also look like fraud.

    Oct. 23, 2023