Retail: Page 26


  • A man standing in front of a black background with the outline of the Apple logo
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    Justin Sullivan via Getty Images
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    Apple’s payments regulation woes mount

    Regulators in the Netherlands, South Korea and Australia have targeted the tech giant’s payments business, and antitrust litigation is brewing in the U.S.

    By Nov. 2, 2023
  • PayPal building in San Jose
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    Justin Sullivan via Getty Images
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    PayPal promotes Archie Deskus to CTO

    The move expands the executive's oversight to include platform engineering teams, the company said Thursday.

    By Roberto Torres • Nov. 2, 2023
  • Lock and credit card showing security theme Explore the Trendline
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    NatalyaBurova via Getty Images
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    Trendline

    Embedded payment tools make inroads

    Business customers demanding integrated tools is likely to keep driving a trend toward more embedded payments tools.

    By Payments Dive staff
  • A Klarna sign at a Charlotte Premium Outlets mall in Charlotte, N.C. on March 26, 2022.
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    Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
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    Klarna transfers 500 jobs in cost-cutting move

    The buy now, pay later provider is outsourcing about 500 positions in 10 markets to two partners, a company spokesperson said.

    By Caitlin Mullen • Nov. 2, 2023
  • PayPal logo in front of a glass building with shrubery in the foreground
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    Justin Sullivan via Getty Images
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    PayPal’s new CEO promises improvements

    Alex Chriss, who took the top post in September, tapped a new chief financial officer this week and pledged to refocus the payment company's strategy.

    By Nov. 2, 2023
  • Worker using point of sale system in coffee shop
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    time99lek via Getty Images
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    Global Payments delays new POS launch

    The payments processor’s new point-of-sale software for retail and restaurant customers will launch in early 2024, not this year.

    By Caitlin Mullen • Nov. 1, 2023
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    Payments players react to debit cap cut

    The CEOs of Mastercard and Global Payments chimed in with opposing views of the Federal Reserve Board’s proposal to lower the cap on debit interchange.

    By Caitlin Mullen • Oct. 31, 2023
  • Entrance to CFPB building
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    The image by Ted Eytan is licensed under CC BY-SA 2.0
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    Affirm sees CFPB supervision on the horizon

    The buy now, pay later company expects to begin being supervised by the federal watchdog in the “immediate future.”

    By Caitlin Mullen • Oct. 30, 2023
  • A Person With a Phone Using a Mobile Wallet Application At Workplace
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    Prostock-Studio via Getty Images
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    Consumers expect to use fewer digital wallets: report

    As more merchants accept digital payments for in-store purchases, consumers are moving away from using multiple, single-use payment apps, McKinsey Senior Partner Marie-Claude Nadeau said.

    By Oct. 30, 2023
  • voluntary self disclosure
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    Chip Somodevilla via Getty Images
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    Discover discloses SEC probe

    A pricing error by the card company that affected merchants and merchant acquirers triggered the investigation.

    By Caitlin Mullen • Oct. 27, 2023
  • A UPS worker makes a delivery in Miami, Florida, in June 2023.
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    Joe Raedle/Getty Images via Getty Images
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    PayPal to sell Happy Returns to UPS

    The digital payments pioneer is shedding the returns software business under a new CEO just two years after acquiring it.

    By Alejandra Carranza • Oct. 27, 2023
  • Supermarket checkout stand
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    Permission granted by Stop & Shop and McKinney
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    Ingenico, Jifiti partner to offer payment options

    The payments acceptance company is racking up partnerships to expand services under Apollo Funds ownership.

    By Tatiana Walk-Morris • Oct. 27, 2023
  • Close-up of a woman holding a smartphone and credit card and feeling upset
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    MTStock Studio via Getty Images
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    CFPB: Consumers paid record credit card fees in 2022

    "With credit card debt crossing the trillion dollar mark, we will be working to prevent bait-and-switch tactics when it comes to rewards,” CFPB Director Rohit Chopra said in a Wednesday press release.

    By Oct. 26, 2023
  • Rep. French Hill
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    Win McNamee / Staff via Getty Images
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    BNPL, EWA bills surface at House hearing

    The legislative proposals emerged at a Wednesday hearing during which lawmakers queried witnesses on payments and fintech issues.

    By Caitlin Mullen • Oct. 26, 2023
  • U.S. Bank
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    Permission granted by U.S. Bank
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    U.S. Bank jumps into BNPL

    The launch of the point-of-sale option Avvance comes as nearly one in five consumers surveyed by the New York Fed say they've used buy now, pay later loans within the past year.

    By Gabrielle Saulsbery • Oct. 26, 2023
  • The words Federal Reserve engraved in a marble building with an eagle above.
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    Douglas Rissing via Getty Images
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    Fed proposes reduction in debit fee cap

    The Federal Reserve Board proposed a rule change that would slash the amount card issuers can charge merchants for processing a debit transaction. The proposal also calls for periodic updates to the fee cap in the future.

    By Oct. 25, 2023
  • Fiserv CEO Frank Bisignano
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    Eugene Gologursky / Stringer via Getty Images
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    PayPal taps Fiserv as ‘core’ payments partner

    Fiserv CEO Frank Bisignano said Tuesday that his company is now PayPal’s “core U.S. partner for payment services.”

    By Caitlin Mullen • Oct. 25, 2023
  • Ryan McInerney with arms folded
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    Permission granted by Andy Gerit
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    Visa leans into CFPB proposal

    The card network’s CEO on Tuesday backed a recent Consumer Financial Protection Bureau proposal on open banking, but was more circumspect about Fed moves on debit rules.

    By Oct. 25, 2023
  • A person holds open an envelope filled with cash.
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    D-Keine via Getty Images
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    Fiserv, Blackhawk Network push to expand bill-pay services

    By increasing the number of retailers accepting walk-in bill payment, the two companies seek to better serve consumers who prefer to use cash.

    By Caitlin Mullen • Oct. 24, 2023
  • Visa cards stacked and splayed
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    Justin Sullivan via Getty Images
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    Visa faces remaining litigation settlements of up to $4B

    That’s the maximum amount of money the card network estimates may yet result from settling claims brought against it years ago by merchants who argue they were overcharged for card transaction processing.

    By Oct. 23, 2023
  • Woman shopping online with a smart phone
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    oatawa via Getty Images
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    Sponsored by Adobe

    First-time shopper or fraudster? How Signifyd helps Adobe Commerce retailers get it right

    For retailers, the flurry of first-time shopper activity can also look like fraud.

    Oct. 23, 2023
  • American Express sticker on a window
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    Justin Sullivan via Getty Images
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    Amex adds cards at a slower rate

    As the company’s marketing spending dipped in the third quarter, Amex acquired fewer new cards than it has in recent quarters.

    By Caitlin Mullen • Oct. 20, 2023
  • A person uses Square's generative AI to set up a website for a retail brand.
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    Courtesy of Square
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    Square adds generative AI tools for sellers

    The point-of-sale provider's latest features include menu and website copy generators, which are designed to automate operations and increase efficiency.

    By Aneurin Canham-Clyne • Oct. 19, 2023
  • Visa Chairman Al Kelly stands at podium with sign saying "U.S. Africa Business Forum" in Washington, DC.
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    Tasos Katopodis via Getty Images
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    Visa’s chairman heads for exit

    When Al Kelly leaves the board in January, the company’s lead independent director, John Lundgren, is expected to become Visa’s new chairman.

    By Oct. 19, 2023
  • A photo of self checkout at a Lumberton, North Carolina, Minuteman Food Mart store.
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    Permission granted by Minuteman Food Mart
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    How convenience chain Minuteman is optimizing self checkout

    After a retrofit at a high-volume store failed, the North Carolina-based convenience store company went back to the drawing board and improved the design.

    By Jessica Loder • Oct. 18, 2023
  • Stacks of $100 bills being produced.
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    Mark Wilson via Getty Images
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    Payments funding slips further

    While investments in payments startups dropped during the third quarter, U.S. companies attracted the most funding, according to a CB Insights report.

    By Caitlin Mullen • Oct. 18, 2023