Retail: Page 23


  • A gray four-door crossover vehicle with a woman seated with her hand on the steering wheel is parked in front of a Hertz building.
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    Courtesy of Hertz/GM
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    Hertz taps Stripe for digital payments

    The digital payments company will power website and app-based reservations for the car rental business, along with providing a point-of-sale system.

    By March 12, 2024
  • Ryan McInerney with arms folded
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    Permission granted by Andy Gerit
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    Visa spends ‘billions’ battling cybersecurity threats

    “We are all in an arms race to protect this ecosystem, to protect the network,” Visa CEO Ryan McInerney said at an investor conference last week.

    By March 11, 2024
  • Trendline

    Digital wallets proliferate as features advance

    As more companies aim to offer digital wallets the rise in competition is sharpening their features.  

    By Payments Dive staff
  • JPMorgan Chase building signage in New York City
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    Michael M. Santiago / Staff via Getty Images
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    JPMorgan to launch biometric checkout next year

    The bank’s payments unit plans to engage in more pilots this year before rolling out the checkout service broadly next year, said Prashant Sharma, JPMorgan’s executive director of biometrics and identity solutions.

    By Caitlin Mullen • March 11, 2024
  • A person scanning a QR code
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    Getty Images
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    IHG approves slew of hotel digital tipping solutions

    The hotel group announced that it had newly approved several payment vendors to expand the company’s digital tipping capabilities.

    By Noelle Mateer • March 11, 2024
  • President Biden stands at podium with hand in air and finger pointed for State of the Union address to Congress on Capitol Hill.
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    Chip Somodevilla via Getty Images
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    Biden, Republicans clash over card fees

    President Biden and Republican lawmakers sparred Thursday over credit card late fees, as some House members also challenged the Federal Reserve’s proposed cap on debit card fees.

    By March 8, 2024
  • An American flag flies in front of the Capital One logo at the bank's headquarters.
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    Win McNamee via Getty Images
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    Capital One angles to push Discover upmarket

    With its acquisition of the card network, Capital One seeks to elevate Discover’s brand while also working to expand its acceptance abroad.

    By Caitlin Mullen • March 7, 2024
  • Alex Chriss, PayPal's next CEO
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    Permission granted by PayPal
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    PayPal CEO prioritizes bettering branded services

    Alex Chriss aims to use the company’s faster-growing unbranded Braintree business to give a boost to the legacy PayPal brand.

    By March 7, 2024
  • A photo of the exterior of a Huck's location.
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    Permission granted by Huck's
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    Huck’s adds touchless payments for fleets

    The convenience retailer is the latest to add this capability as it seeks to win over more business from corporate accounts and professional drivers.

    By Jessica Loder • March 6, 2024
  • BP
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    Retrieved from BP.
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    BP to upgrade mobile app, POS system

    The c-store and fuel giant will overhaul its BPme platform as it looks to create an enhanced purchasing experience, a spokesperson said.

    By Brett Dworski • March 6, 2024
  • Consumer Financial Protection Bureau Director Rohit Chopra in Washington, D.C.
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    Chip Somodevilla via Getty Images
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    CFPB imposes $8 credit card late fee rate

    The Consumer Financial Protection Bureau finalized a rule that sets a “threshold” of $8 for late fees that can be imposed by large credit card issuers, and eliminates automatic inflation increases.

    By March 5, 2024
  • Fiserv CEO Frank Bisignano
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    Caitlin Mullen/Payments Dive, data from Fiserv
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    Fiserv lines up FedNow clients

    The mega processor has signed up 200 banks for FedNow, but now its clients are in search of use cases.

    By March 5, 2024
  • Military style vehicle with Cash App sticker on window.
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    Jesse Grant via Getty Images
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    Cash App enforcement action expected this year

    Federal regulators reviewing whistleblower allegations related to Block’s Cash App may act on the complaints this year, predicted an attorney for the complainants.

    By March 4, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    Mastercard, Fiserv execs take sides on debit regulation

    A Mastercard executive painted Regulation II as potentially harmful to consumers, while Fiserv’s CEO said it was an appropriate update due to the rise of online transactions.

    By Caitlin Mullen • March 4, 2024
  • Three UX images of a phone, displaying what it looks like when you chat with Klarna's "AI assistant" in the Klarna app
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    Courtesy of Klarna International
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    Klarna news may confirm workers’ worst fears: AI replacement

    FOBO or “fear of becoming obsolete” has long plagued workers concerned about AI replacing their jobs.

    By Caroline Colvin • March 1, 2024
  • Affirm to acquire Returnly.
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    Courtesy of Affirm
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    Q&A

    Affirm preps for UK launch

    Beyond expansion to the U.K., the BNPL provider may seek to plant a flag where its large partners such as Amazon and Shopify have a presence, said Affirm’s Chief Revenue Officer Wayne Pommen.

    By Caitlin Mullen • March 1, 2024
  • Fiserv CEO Frank Bisignano
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    Eugene Gologursky / Stringer via Getty Images
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    Fiserv ponders M&A

    CEO Frank Bisignano declined to comment Wednesday on a potential acquisition of Shift4, but would like to see Fiserv make more purchases that further its digital capabilities.

    By Caitlin Mullen • Feb. 29, 2024
  • Blocks show the words "buy now pay later"
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    Getty Images
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    App features bolster Zip’s US revenue growth

    Gamified repayment and variable first installments were two features that CEO Cynthia Scott said contributed to the BNPL company’s U.S. revenue growth.

    By Feb. 28, 2024
  • Dash cart at Amazon Fresh
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    Courtesy of Amazon
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    Amazon expands smart carts pilot

    The tech giant’s smart shopping carts, designed to speed up the checkout process, are now available for use in a California Whole Foods store.

    By Feb. 27, 2024
  • Self-checkout machines at a grocery store.
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    Courtesy of Publix
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    Self-checkout promises ultimate convenience. Is it doing its job?

    The process can make for faster, easier experiences, but it needs regular attention and helpful associates to thrive, consultants said. 

    By Bryan Wassel • Feb. 26, 2024
  • Guns are shown in a gun store as a person passes by
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    Spencer Platt / Staff via Getty Images
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    Congress members lob dueling gun code bills

    Democratic and Republican Congress members took opposing stances this month in introducing bills on the use of a new gun merchant category code.

    By Caitlin Mullen • Feb. 26, 2024
  • Sign in shopping mall
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    Sam Silverstein/Payments Dive
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    Cash-strapped consumers turn to BNPL: Fed survey

    Consumers facing financial hardships turned to buy now, pay later services more last year than stable consumers, according to survey results from the Philadelphia Federal Reserve Bank. 

    By Tatiana Walk-Morris • Feb. 23, 2024
  • Affirm CEO Max Levchin
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    Kevin Dietsch / Staff via Getty Images
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    Affirm sheds workers

    The buy now, pay later provider has cut about 6% of its employees, joining other payments companies that have trimmed workforces this year.

    By Caitlin Mullen • Feb. 22, 2024
  • Window with sticker showing logos for Visa, Mastercard and American Express.
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    Scott Olson via Getty Images
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    Mastercard to be dinged by Discover deal

    While both Mastercard and Visa will be impacted by Discover Financial Services’ plan to be acquired by card issuer Capital One, the former is likely to bear the brunt of the blow.

    By Feb. 21, 2024
  • The Federal Reserve building is seen January 22, 2008 in Washington, DC.
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    Chip Somodevilla via Getty Images
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    Cross-border payments remain focus for Fed

    Tools that “automate processes, reduce costs and promote effective safeguards across jurisdictions” may help improve cross-border payments, a Federal Reserve official said last week.

    By Feb. 20, 2024
  • PayPal logo in front of a glass building with shrubery in the foreground
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    Justin Sullivan via Getty Images
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    PayPal invests in AI startup Rasa

    The investment is the first that the digital payments pioneer is making from its new artificial intelligence venture fund.

    By Tatiana Walk-Morris • Feb. 20, 2024