Retail: Page 17


  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    Mastercard, Fiserv execs take sides on debit regulation

    A Mastercard executive painted Regulation II as potentially harmful to consumers, while Fiserv’s CEO said it was an appropriate update due to the rise of online transactions.

    By Caitlin Mullen • March 4, 2024
  • Three UX images of a phone, displaying what it looks like when you chat with Klarna's "AI assistant" in the Klarna app
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    Courtesy of Klarna International
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    Klarna news may confirm workers’ worst fears: AI replacement

    FOBO or “fear of becoming obsolete” has long plagued workers concerned about AI replacing their jobs.

    By Caroline Colvin • March 1, 2024
  • Graphic of digital money transfer symbols overlaid on a map of the world Explore the Trendline
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    ArtemisDiana via Getty Images
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    Trendline

    Cross-border payments targeted for upgrades

    When it comes to cross-border payments, businesses, non-profits and governments alike are determined to increase the speed of transactions and cut the cost.

    By Payments Dive staff
  • Affirm to acquire Returnly.
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    Courtesy of Affirm
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    Q&A

    Affirm preps for UK launch

    Beyond expansion to the U.K., the BNPL provider may seek to plant a flag where its large partners such as Amazon and Shopify have a presence, said Affirm’s Chief Revenue Officer Wayne Pommen.

    By Caitlin Mullen • March 1, 2024
  • Fiserv CEO Frank Bisignano
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    Eugene Gologursky / Stringer via Getty Images
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    Fiserv ponders M&A

    CEO Frank Bisignano declined to comment Wednesday on a potential acquisition of Shift4, but would like to see Fiserv make more purchases that further its digital capabilities.

    By Caitlin Mullen • Feb. 29, 2024
  • Blocks show the words "buy now pay later"
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    Sviatlana Zyhmantovich via Getty Images
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    App features bolster Zip’s US revenue growth

    Gamified repayment and variable first installments were two features that CEO Cynthia Scott said contributed to the BNPL company’s U.S. revenue growth.

    By Feb. 28, 2024
  • Dash cart at Amazon Fresh
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    Courtesy of Amazon
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    Amazon expands smart carts pilot

    The tech giant’s smart shopping carts, designed to speed up the checkout process, are now available for use in a California Whole Foods store.

    By Feb. 27, 2024
  • Self-checkout machines at a grocery store.
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    Courtesy of Publix
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    Self-checkout promises ultimate convenience. Is it doing its job?

    The process can make for faster, easier experiences, but it needs regular attention and helpful associates to thrive, consultants said. 

    By Bryan Wassel • Feb. 26, 2024
  • Guns are shown in a gun store as a person passes by
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    Spencer Platt / Staff via Getty Images
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    Congress members lob dueling gun code bills

    Democratic and Republican Congress members took opposing stances this month in introducing bills on the use of a new gun merchant category code.

    By Caitlin Mullen • Feb. 26, 2024
  • Sign in shopping mall
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    Sam Silverstein/Payments Dive
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    Cash-strapped consumers turn to BNPL: Fed survey

    Consumers facing financial hardships turned to buy now, pay later services more last year than stable consumers, according to survey results from the Philadelphia Federal Reserve Bank. 

    By Tatiana Walk-Morris • Feb. 23, 2024
  • Affirm CEO Max Levchin
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    Kevin Dietsch / Staff via Getty Images
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    Affirm sheds workers

    The buy now, pay later provider has cut about 6% of its employees, joining other payments companies that have trimmed workforces this year.

    By Caitlin Mullen • Feb. 22, 2024
  • Window with sticker showing logos for Visa, Mastercard and American Express.
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    Scott Olson via Getty Images
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    Mastercard to be dinged by Discover deal

    While both Mastercard and Visa will be impacted by Discover Financial Services’ plan to be acquired by card issuer Capital One, the former is likely to bear the brunt of the blow.

    By Feb. 21, 2024
  • The Federal Reserve building is seen January 22, 2008 in Washington, DC.
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    Chip Somodevilla via Getty Images
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    Cross-border payments remain focus for Fed

    Tools that “automate processes, reduce costs and promote effective safeguards across jurisdictions” may help improve cross-border payments, a Federal Reserve official said last week.

    By Feb. 20, 2024
  • PayPal logo in front of a glass building with shrubery in the foreground
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    Justin Sullivan via Getty Images
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    PayPal invests in AI startup Rasa

    The investment is the first that the digital payments pioneer is making from its new artificial intelligence venture fund.

    By Tatiana Walk-Morris • Feb. 20, 2024
  • Toast for Hotel Restaurants
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    Permission granted by Toast
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    Toast to cut 550 employees

    The company’s CEO acknowledged during an earnings call that “we grew our team too quickly in some areas,” while reporting a presence in 106,000 locations as of the end of 2023.

    By Feb. 16, 2024
  • Close up of easy payment by credit card or smartphone application Greenhouse workers selling pottered flowers.
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    whyframestudio via Getty Images
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    Global Payments may pare operations

    While there has been industry speculation about the company making an acquisition, CEO Cameron Bready was more ready to talk “pruning” this week.

    By Feb. 15, 2024
  • Buy now, pay later
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    I going to make a greatest artwork as I can, by my head, my hand and by my mind. via Getty Images
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    BNPL popularity rises among ‘financially fragile’ consumers

    About 60% of that group has used BNPL five or more times in the past year, compared to just over 20% of financially stable consumers, the New York Fed said.

    By Caitlin Mullen • Feb. 15, 2024
  • The Apple logo is displayed on the exterior of an Apple Store.
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    Justin Sullivan / Staff via Getty Images
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    Apple extends prepaid debit card reach

    Adding a virtual card number feature “is about giving options to consumers when retailers do not support Apple Pay,” Creative Strategies President Carolina Milanesi said.

    By Feb. 15, 2024
  • An Adyen office in Amsterdam
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    Anna Hrushka/Payments Dive
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    Q&A

    Adyen eyes growth in North America

    Davi Strazza, North America president at Adyen, pointed to the Dutch processor’s single technology platform as setting it apart in a crowded field of payments players.

    By Caitlin Mullen • Feb. 14, 2024
  • A photo of a Bitcoin Depot bitcoin ATM.
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    Courtesy of Bitcoin Depot
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    Bitcoin Depot expands footprint by 400 ATMs

    The bitcoin ATM operator is adding to its fleet as it sees “a lot of demand,” according to COO Scott Buchanan.

    By Feb. 14, 2024
  • Shot of PayPal headquarters
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    Justin Sullivan via Getty Images
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    PayPal’s Rabinovitch takes Worldpay CFO seat

    Worldpay will lean on PayPal alum Gabrielle Rabinovitch’s finance chops to help it navigate life as an independent company after a recent rocky history for the business.

    By Grace Noto • Feb. 13, 2024
  • Rifle on counter at gun store with hands of two people showing an apparent transaction.
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    Scott Olson via Getty Images
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    Card networks to implement gun code in California: report

    Visa, Mastercard and American Express are moving forward with use of a new gun merchant category code for credit card purchases in California, according to CBS News.

    By Caitlin Mullen • Feb. 12, 2024
  • Max Levchin, the CEO of buy now, pay later company Affirm
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    Kevin Dietsch / Staff via Getty Images
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    Affirm takes cautious approach to six-month outlook

    The buy now, pay later company’s forecast for the rest of the fiscal year was conservative, analysts said, even though revenue and merchandise volume jumped over the prior year during the holiday season.

    By Caitlin Mullen • Feb. 12, 2024
  • A Western Union sign light up in a busy Athens street.
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    Lynne Marek/Payments Dive
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    Western Union, Euronet lean into digital growth

    The cross-border payments companies are increasingly turning to digital services to drive growth in a market that is “a bare-knuckle street fight every single day.”

    By Feb. 9, 2024
  • PayPal building in San Jose
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    Justin Sullivan via Getty Images
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    PayPal cost-cutting likely to persist

    The digital payments pioneer’s expense reductions may take years to benefit the company’s bottom line as management resets the business strategy.

    By Feb. 8, 2024
  • credit cards
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    Retrieved from Flickr/frankieleon.
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    Card debt climbs to record $1.13 trillion

    Consumers’ credit card debt rose nearly 5% in the fourth quarter, compared to the third quarter, adding to delinquencies as well.

    By Feb. 7, 2024