Retail: Page 14


  • cushion BNPL bill pay center
    Image attribution tooltip
    Permission granted by Cushion
    Image attribution tooltip

    BNPL users tend to have lower incomes: Bank of America

    The bank analyzed its BNPL user data and discovered low-income consumers are more likely to use installment payment services. It’s also popular among millennial and Gen X consumers.

    By May 6, 2024
  • Woman paying at boutique.
    Image attribution tooltip
    bymuratdeniz via Getty Images
    Image attribution tooltip

    Merchants urged to file claims for $5.5B payment card settlement

    Requests for a slice of the Visa-Mastercard settlement are due by a May 31 deadline. Lawyers are racing to alert eligible businesses.

    By Lyle Moran • May 6, 2024
  • Graphic of digital money transfer symbols overlaid on a map of the world Explore the Trendline
    Image attribution tooltip
    ArtemisDiana via Getty Images
    Image attribution tooltip
    Trendline

    Cross-border payments targeted for upgrades

    When it comes to cross-border payments, businesses, non-profits and governments alike are determined to increase the speed of transactions and cut the cost.

    By Payments Dive staff
  • Man paying with mobile phone
    Image attribution tooltip
    Photographer unknown via Getty Images
    Image attribution tooltip
    Opinion

    Pay-by-bank holds promise

    “The value proposition of pay-by-bank is clear: merchants win from drastically lower payment costs and consumers win from lower prices,” writes one fintech executive.

    By Eric Shoykhet • May 3, 2024
  • A photo of a self checkout kiosk with automated age verification technology.
    Image attribution tooltip
    Permission granted by Diebold Nixdorf
    Image attribution tooltip

    Automatic age verification comes to self-checkout

    Artificial intelligence is speeding up store checkout in a pilot by banking tech company Diebold Nixdorf using tech to verify a customer’s age.

    By Jessica Loder • May 3, 2024
  • Customer pays at business
    Image attribution tooltip
    Creative via Getty Images
    Image attribution tooltip

    Global Payments to wrap review soon

    The payments processor plans to finish an assessment of operations in the next few months, aiming to streamline its business and pare units it can’t scale.

    By May 2, 2024
  • Food delivery service during COVID-19 pandemic.
    Image attribution tooltip
    martin-dm via Getty Images
    Image attribution tooltip

    Amazon makes a subscription play

    The giant digital retailer has created a new payment flow connected to groceries.

    By Catherine Douglas Moran • May 1, 2024
  • Glass building with PayPal logo
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    PayPal, Bread brace for late fee cap

    Payments and credit card companies are scrambling to soften the blow of an impending $8 cap on credit card late fees.

    By May 1, 2024
  • Patrick and John Collison, Stripe co-founders
    Image attribution tooltip
    Permission granted by Stripe
    Image attribution tooltip

    Stripe unbundles services as industry shifts

    The company’s move to decouple embedded financial services from payment processing means it’s ready to pursue larger customers, analysts said.

    By May 1, 2024
  • Button on a keyboard that says 'real-time'
    Image attribution tooltip
    William_Potter via Getty Images
    Image attribution tooltip

    Real-time consumer payments need standards to rise

    To make instant payments a reality for consumers, the payments industry must work together to develop a common framework for the transactions, top industry executives say.

    By April 30, 2024
  • Stack of credit cards spread out
    Image attribution tooltip
    bernie_photo via Getty Images
    Image attribution tooltip

    NRF objects to Visa-Mastercard settlement

    The National Retail Federation lashed out at a landmark Visa-Mastercard legal settlement Friday, calling the pact reached with some merchants last month “meager and temporary” relief.

    By April 29, 2024
  • A facade of a commercial building, a sign reads, "Love's" and another reads "It's the love that drives us".
    Image attribution tooltip
    Jessica Loder/Payments Dive
    Image attribution tooltip

    How Love’s is remaking stores and checkout

    The convenience store chain has installed some self-checkout machines to replace employee checkout counters, C-Store Dive said in reporting on the company’s $1 billion renovation program.

    By Jessica Loder • April 29, 2024
  • A three-dimension rendered image of global connection lines across a satellite image of earth
    Image attribution tooltip
    DKosig via Getty Images
    Image attribution tooltip
    Opinion

    Why financial institutions should embrace ISO 20022

    Adopting ISO 20022 payment standards can help U.S. banks and credit unions unlock richer data and stay competitive in the global financial marketplace.

    By Sylvie Boucheron-Saunier • April 26, 2024
  • Self-checkouts at a store.
    Image attribution tooltip
    Catherine Douglas Moran/Payments Dive
    Image attribution tooltip

    Walmart removes self-checkout from select stores

    The retailer joins Target, Dollar General and other chains in recalibrating a reliance on self-service, and rethinking the whole checkout experience.

    By Kristen Doerer • April 25, 2024
  • Visa cards are fanned out on table
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    Visa debit card volume growth keeps sliding

    The card network behemoth’s latest earnings report showed a contraction in card volume growth during the first three months of the year, and into April.

    By April 24, 2024
  • A person pushes a cart in front of Walmart
    Image attribution tooltip
    Scott Olson via Getty Images
    Image attribution tooltip

    Walmart offers a new BNPL option: report

    The fintech One now offers buy now, pay later financing at the store chain, presenting competition for Affirm, which has partnered with the retail giant since 2019.

    By Caitlin Mullen • April 24, 2024
  • Frank Bisignano, Fiserv CEO
    Image attribution tooltip
    Eugene Gologursky / Stringer via Getty Images
    Image attribution tooltip

    Fiserv rises on international, government sales

    The processing and payments technology giant is increasingly selling its services abroad, but also benefiting lately from sales to government entities at home.

    By April 23, 2024
  • Co-founder and CEO Klarna Sebastian Siemiatkowski and Jonathan Shieber during TechCrunch Disrupt London 2015 - Day 1 at Copper Box Arena on December 7, 2015 in London, England.
    Image attribution tooltip
    John Phillips via Getty Images
    Image attribution tooltip

    Klarna expands reach with Uber partnership

    The Swedish BNPL pioneer said it has formed new partnerships with the ride-share company, as well as the travel firm Expedia Group.

    By April 23, 2024
  • American Express logo on window
    Image attribution tooltip
    Scott Olson via Getty Images
    Image attribution tooltip

    Amex endures slow return of SMB demand

    Small and mid-sized businesses were fueling growth for American Express during the COVID-19 era, but not this year. That billed business grew 1% in the first quarter over last year.

    By April 19, 2024
  • A person with a bright green shopping cart exits a grocery store.
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon defends ‘Just Walk Out’ pullback

    The retailer’s grab-and-go technology will be targeted to small stores, while its smart carts will be prevalent in grocery stores, the company said this week.

    By April 19, 2024
  • Klarna CEO Sebastian Siemiatkowski
    Image attribution tooltip
    Permission granted by Klarna
    Image attribution tooltip

    Klarna overhauls credit card features

    The Swedish buy now, pay later pioneer revised its approach to credit cards in the U.S. market, ditching a more expensive version it touted two years ago.

    By April 18, 2024
  • A Capital One sign is seen
    Image attribution tooltip
    Joe Raedle / Staff via Getty Images
    Image attribution tooltip

    CFPB $8 late fee cap edges toward reality

    Despite an industry-backed lawsuit seeking to stop the Consumer Financial Protection Bureau’s new $8 late fee rule, bank card issuers are bracing for potential implementation.

    By April 17, 2024
  • credit cards
    Image attribution tooltip
    Joe Raedle via Getty Images
    Image attribution tooltip
    Opinion

    CFPB’s new late fee cap charts ‘a better way,’ says Sunbit CEO

    “The credit card industry should take a page from innovators, instead of relying on yesterday’s fee models,” argues the CEO of the payment tools provider.

    By Arad Levertov • April 16, 2024
  • A picture of a person in a store looking at a mobile phone.
    Image attribution tooltip
    Permission granted by PDI Technologies
    Image attribution tooltip
    Q&A

    Gen Z clings to new payment tools

    Gen Zers will abandon a transaction in one out of two cases if their preferred payment method isn’t available, says an EY payments specialist, citing the firm’s survey results. 

    By April 12, 2024
  • Blocks show the words "buy now pay later"
    Image attribution tooltip
    Sviatlana Zyhmantovich via Getty Images
    Image attribution tooltip

    BNPL users grapple with financial stress: survey

    BNPL users, who are having problems with overspending and missed payments, are tapping buy now, pay later services to spread out their cash flow.

    By Tatiana Walk-Morris • April 12, 2024
  • A woman puts clothing into an RFID self-checkout kiosk
    Image attribution tooltip
    Thai Liang Lim via Getty Images
    Image attribution tooltip
    Deep Dive

    Why more tech in stores shouldn’t mean fewer workers

    Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

    By Daphne Howland • April 11, 2024