Lightspeed bets on bigger customers

In pursuing profitable growth, point-of-sale software and payments provider Lightspeed Commerce is zeroing in on larger merchants as clients.

By Caitlin Mullen • Feb. 6, 2023

Merchants frustrated with fees, tech issues

Inflation-weary business owners are less satisfied with their merchant service providers this year, a J.D. Power survey showed.

By Caitlin Mullen • Feb. 3, 2023

Explore the Trendline➔

Top 5 stories from Payments Dive

The evolution of how payments are processed, and associated costs involved, are roiling the industry this year, forcing companies to rethink pricing schemes and revamp corporate strategies. Fallout from the failure of several U.S. banks added another twist.

By Payments Dive staff

Visa gets snarled in probes

The card giant disclosed Friday that the Justice Department demanded more documents in an ongoing antitrust investigation, and the European Commission has opened a separate “preliminary investigation.”

By Lynne Marek • Jan. 30, 2023

Visa’s incoming CEO taps new team

Ryan McInerney, who takes over as CEO of the card network giant this week, recently appointed a pack of new leaders.

By Lynne Marek • Jan. 30, 2023

Visa, Mastercard, Amex results buoyed by consumer spending

The card companies said that consumer demand, including for travel, remained healthy in the fourth quarter of 2022, though growth moderated.

By Lynne Marek • Jan. 27, 2023

DailyPay lands $260M in debt financing

The early wage access provider has been raising capital to fund expansion in the U.S. and internationally.

By Lynne Marek • Jan. 26, 2023

Bank card spending volume slows

The big banks’ fourth quarter 2022 card volume data could have implications for card giants Visa and Mastercard, an analyst said.

By Caitlin Mullen • Jan. 17, 2023

These payments companies could be acquisition targets

With industry acquisitions ramping up this year, payments analysts have pinpointed a pack of potential payments company targets.

By Caitlin Mullen • Jan. 12, 2023

Portillo’s drive-thrus go cashless to avoid robberies

The company aims to improve the safety of its staff, who take drive-thru orders and payments outside, CEO Michael Oslanoo said at ICR.

By Julie Littman • Jan. 11, 2023

Paya purchase bolsters Nuvei for economic downturn

With its expansion in the U.S. and markets less susceptible to a decline in consumer demand, Nuvei is adding protection against a downturn.

By Lynne Marek • Jan. 11, 2023

Fiserv CEO lands pay raise in new contract

The payments company renewed Frank Bisignano’s contract for another five years and gave him a 6% base salary increase.

By Caitlin Mullen • Jan. 3, 2023

Investors press FIS, Fiserv for divestitures

The big processors mushroomed in 2019 acquisitions, with promises that scale would pay off, but shareholders now urge them to consider divestitures.

By Lynne Marek , Caitlin Mullen • Dec. 22, 2022

Fiserv hired ‘thousands’ of workers this year, CEO says

Even as the payments and fintech company cut employees this year, it hired “thousands” of workers, Fiserv CEO Frank Bisignano said in an interview. 

By Caitlin Mullen • Dec. 19, 2022

FIS to review business under shareholder pressure

The payments processor is undertaking a comprehensive review of operations after two investors pressed the company to increase shareholder value.

By Lynne Marek • Dec. 16, 2022

Shift4 CEO suggests company could go private

The payments company, which went public in June 2020, isn’t ruling out a return to being private, its CEO said.

By Caitlin Mullen • Dec. 12, 2022

Card debt mounts for younger, less affluent borrowers

Debt burdens and delinquencies are rising more rapidly for younger and less wealthy borrowers, the New York Federal Reserve Bank researchers said.

By Caitlin Mullen • Nov. 18, 2022

Fiserv ‘maniacally focused’ on expense management

When asked Monday how Fiserv would adapt to an economic downturn, CEO Frank Bisignano said the company knows what levers to pull “to manage the expense line.”

By Caitlin Mullen • Nov. 15, 2022

Toast surpasses $100B in annualized payments

The payments company that caters to restaurants reached that quarterly record after significant expansion this year.

By Jonathan Berr • Nov. 15, 2022

Tim Hortons offers scan-to-pay option

Rewards members can pay for orders and earn or redeem rewards with a single scan if they link a credit card or Tim Card to the restaurant’s mobile app. 

By Emma Liem Beckett • Nov. 14, 2022

Block pledges to curb spending

The digital payments company plans to slow the pace of hiring in 2023 as executives aim to rein in expenses.

By Caitlin Mullen • Nov. 4, 2022

Fiserv scoops up Nextable

With the latest acquisition, Fiserv is further strengthening its restaurant chops, adding cloud-based reservation and table management to its BentoBox operation.

By Caitlin Mullen • Nov. 3, 2022

Mastercard profit rises on consumer spending

The company also credited cross-border travel, digital-first deals with banks and co-branding alliances for its performance during the quarter.

By Jonathan Berr • Oct. 28, 2022

Fiserv sheds Korea unit, plans move to Milwaukee

After selling off three business units and taking other actions to “tighten spending” in the third quarter, Fiserv CFO Bob Hau expects cost improvement for the fourth quarter.

By Caitlin Mullen • Updated Oct. 28, 2022

Discover tightens underwriting

Count the card company among those that added to credit loss provisions in the third quarter as economic conditions soured.

By Caitlin Mullen • Oct. 26, 2022

Earnings preview: Payments companies confront 3Q challenges

Macroeconomic headwinds, consumer health and cost management are set to be topics of conversation during payments companies' quarterly earnings calls.

By Caitlin Mullen • Oct. 20, 2022