Consumer dissatisfaction with credit cards continues to rise

American Express still tops the latest J.D. Power national satisfaction rankings, but overall customer satisfaction with cards generally edged down.

By Wendy Cole • Aug. 19, 2021

Senators raise privacy concerns about Amazon One

Senators Amy Klobuchar, Bill Cassidy and Jon Ossoff questioned the security of customer data and noted the palm payment tool technology raises additional anti-competitive concerns.

By Tatiana Walk-Morris and Cara Salpini • Aug. 18, 2021

Explore the Trendline➔

Embedded payment tools make inroads

Business customers demanding integrated tools is likely to keep driving a trend toward more embedded payments tools.

By Payments Dive staff

PayPal drops BNPL late fees worldwide

The payments giant will soon get rid of the late fees on buy now-pay later transactions in the U.S., the United Kingdom and France, catching those regions up with other parts of the world where it didn't have them.

By Lynne Marek • Aug. 18, 2021

Paysafe acquires SafetyPay for $441 million

The purchase, along with another recent acquisition, is allowing Paysafe to expand in the Latin American region.

By Tatiana Walk-Morris • Aug. 17, 2021

Zelle owner doubles down on marketing, targets older group

The digital payment network's owner, Early Warning Services, is trying to break through post-COVID competition for consumers' attention by demonstrating new use cases for the American family.

By Lynne Marek • Aug. 16, 2021

Paypal, Venmo get into grocery stores

PayPal and Venmo have arrived in-store at their first grocery outlet, Giant Eagle, allowing that operator to accept their digital payment options at cash registers.

By Sam Silverstein • Aug. 13, 2021

Big bank, merchant groups weigh in on Fed rule clarification

Bank and merchant trade groups weighed in on the Fed's debit rule clarification at the 11th hour, digging in their heels in a long-time battle over whether to ease merchant access to increased debit transaction networks.

By Lynne Marek • Aug. 12, 2021

ZenBusiness launches money-management app

ZenBusiness positions itself as a one-stop shop for small business needs, but big tech rivals are also aggressively courting such micro-entrepreneurs.

By Suman Bhattacharyya • Aug. 10, 2021

Amazon strikes back at Visa fees with surcharge

Retail titan Amazon is taking on Visa by imposing a surcharge in one part of the world and leaving open the possibility of extending it elsewhere to fight what it calls "Visa's high cost of payments."

By Lynne Marek • Aug. 10, 2021

Binance.US CEO resigns

Former regulator Brian Brooks is leaving the crypto exchange as the company faces scrutiny from the CFTC, Justice Department and IRS.

By Robin Bradley • Aug. 10, 2021

The convenience of buy now, pay later creates risks: Fitch

Fast underwriting, low credit barriers and lack of reporting are hallmarks of a fast-growing market for the credit services.

By Ben Unglesbee • Aug. 4, 2021

Square's Afterpay buy highlights BNPL craze

Afterpay's billion-dollar appeal hinges on a buy now-pay later craze that's attracting consumers, venture capitalists and competition worldwide.

By Lynne Marek • Aug. 4, 2021

Square buys BNPL player Afterpay for $29B

The acquisition of the Australian buy now-pay later company is 12-year-old Square's biggest ever. With it, CEO Jack Dorsey aims to expand both Square's product suite and geographic reach.

By Lynne Marek • Aug. 2, 2021

U.S. payments volume rises on B2B, Healthcare

The national automated payments network led by Nacha logged another quarterly record, with the digital payment volume for the second quarter jumping nearly 10% and the value of those transactions soaring almost 25%.

By Lynne Marek • Aug. 2, 2021

Klarna acquires Apprl to boost retail marketing

By absorbing Apprl, Klarna will be better able to help retailers create social shopping content and track related sales.

By Tatiana Walk-Morris • Aug. 2, 2021

Google Pay taps Marqeta for virtual card

The two big payments brands are teaming up to deliver a virtual card that expands Google Pay users' purchasing power.

By Lynne Marek • July 29, 2021

PayPal builds services as EBay breaks away

The digital payments company's second-quarter net income slumped as it took a bigger blow than expected from "ripping off the Ebay band aid."

By Lynne Marek • July 29, 2021

Payment fintechs attract record capital in 2Q

Fintech startups supercharged by a rise in e-commerce drew more capital from investors in the first half of this year than ever before.

By Lynne Marek • Updated July 30, 2021

Mobile wallet use projected to surge

Mobile wallet use among North American consumers is growing, but not at the heady rates in other parts of the world, according to a new study that projects a worldwide surge.

By Wendy Cole • July 27, 2021

Payments M&A is hot, but deals could face antitrust scrutiny

The fintech industry faces “a wave of consolidation” for the remainder of 2021 and 2022, according to an industry report.

By Vaidik Trivedi • July 26, 2021

Card companies go green, but hurdles remain

Card issuers, networks and manufacturers are working to shrink their carbon footprint as consumers become more environmentally conscious and global carbon emissions climb.

By Vaidik Trivedi • July 22, 2021

Tap-to-phone payments expected to gain traction, industry experts say

As the need for mobile point-of-sale devices grows, companies are looking toward smartphones to streamline contactless payments.

By Vaidik Trivedi • July 22, 2021

Discover optimistic about robust growth in 2022, experiences low delinquencies

Discover is looking to "substantially increase" its share repurchase authorization and is optimistic about its "modest loan growth in 2021 and more robust growth next year," according to its Q2 earnings report.

By Vaidik Trivedi • July 22, 2021

How the pandemic has accelerated digital payments in telehealth

Digitalization can simplify the medical bill payment process and give patients more information, earlier on, about their financial responsibilities, experts say.

By J. Duncan Moore, Jr. • July 21, 2021

Failed payments cost over $33 billion for North American banks: report

The problem is costing financial services firms money and customers, the Accuity report found.

By Tatiana Walk-Morris • July 20, 2021