Managing purchasing across multiple locations shouldn’t require spreadsheets, manual approvals, or fragmented payment workflows. From office supplies to critical operational goods, Order.co is helping businesses centralize procurement, automate spend controls and simplify the way teams buy what they need.
As Order.co scaled to support hundreds of customers and thousands of vendors, they needed payments infrastructure that could keep up. That’s why Order.co partnered with Lithic for payments infrastructure that automates purchasing processes, enforces controls and moves money efficiently at scale.
Powering smarter business purchasing for distributed teams
Order.co set out to solve a problem many businesses face: procurement tools built for specialists rather than the people actually making purchases. The platform makes it easy for teams with multiple locations to place orders, consolidate bills and maintain visibility into spend without slowing down their day-to-day operations.
But, as Order.co grew, delivering that experience introduced two major challenges:
- Complex spend control at scale
Order.co needed to enforce purchasing rules, approvals and fraud protections automatically and without adding friction for end users or vendors. - Payments that keep up with automation
With thousands of orders flowing through the Order.co platform, manual card creation and legacy accounts payable workflows became a critical bottleneck.
At the time, Order.co’s existing setup couldn’t support the level of automation and control they envisioned. Then, they found Lithic.
The Lithic advantage: payments infrastructure for a growing procurement platform
Building on Lithic and Mastercard, allowed Order.co to bring their procurement platform to life with greater control, efficiency and scalability.
- Direct network connection: Lithic maintains a direct physical connection with Mastercard, so Order.co can receive high-fidelity processing data and faster access to network updates
- Granular Authorization Rules: Lithic enables Order.co to define precise spending controls at the transaction level, ensuring purchases align with company policies and approvals
- Advanced authentication: Built-in 3D Secure (3DS) helps protect transactions while minimizing disruption for users and vendors
- Managed disputes: Lithic simplifies chargeback handling so Order.co can resolve issues quickly and focus on customer experience
- Scalable virtual card issuance: Using Lithic’s API, Order.co issues hundreds of thousands of single-use and multi-use virtual cards each year to support automated purchasing workflows
- Enterprise-grade reliability: With 99.99% uptime and zero scheduled downtime, Lithic gives Order.co the confidence to scale without interruption
With Lithic powering payments, Order.co is helping businesses replace manual procurement with automated, controlled and transparent purchasing.
“Lithic’s Authorization Rules gives us the control we need to automate procurement at scale. We can enforce spending policies at the transaction level without adding friction to the purchasing experience — which is exactly what our customers need.” Zach Garippa, Co-Founder and CEO, Order.co
What’s next for procurement automation
Order.co continues to evolve their platform to help businesses gain more control over purchasing while reducing operational overhead. With Lithic and Mastercard powering their payment workflows behind the scenes, Order.co can focus on what it does best: helping teams buy smarter, faster and with greater confidence.
