Papaya Global, the company reshaping workforce payments, today announced the launch of Workforce AI Agents, specialized digital agents purpose-built to handle the most tedious and time-consuming operational workflows. These agents are built to innovate how enterprise businesses and managed service providers (MSPs) approach automation, improving their ability to run and scale operations.

Global payments and operations are becoming increasingly complex. For enterprise businesses and MSPs, this complexity is time consuming and costly, which led Papaya Global to develop Workforce AI Agents. These agents help businesses map their most time-consuming workflows and transform them into AI agents. Within mere weeks, AI agents are securely integrated into enterprise systems, operating reliably and adapting efficiently as processes evolve.

Clients with early deployments of Workforce AI Agents are already seeing drastic improvements in their operational efficiency. They reported that cycle times in accounts payable and receivable were reduced by up to 60%, data integration accuracy improved on average by 90-95%, and manual workforce verification hours decreased by 50%. Workforce AI Agents will free teams from the manual burdens of time-consuming tasks to create more efficient, scalable, and compliant outcomes.

“As a partner to innovative organizations that operate globally, our goal is to support businesses as they move their operations into the future,” said Eynat Guez, CEO and Co-Founder of Papaya Global. "With Workforce AI Agents, we empower our clients to unlock a new era of operational excellence and capacity, so they can focus their time and efforts on growing and scaling successfully.”

Currently, Workforce AI Agents are working in four key functions to improve operational processes. These include:

• Accounts Payable AI Agent: Transforms the invoice-to-payment process into a seamless, automated workflow. This agent captures invoices across formats, validates them against purchase orders, instantly routes approvals, and ensures compliance with all company policies to manage vendor payments with precision and speed.
• Accounts Receivable AI Agent: Adopts the processes of collections and reconciliation. By continuously learning from each transaction, it captures remittance data to resolve discrepancies and matches payments across entities, streamlining the receivables process.
• Mass Data Integration AI Agent: Automates large-scale workforce data consolidation across contracts, SOWs, rate cards, and timesheets. This agent classifies documents, normalizes schemas, and delivers integration-ready data into VMS and ERP systems. This gives companies a single, reliable source of truth for global workforce management within weeks, instead of requiring months of manual data cleanup.
• Workforce Verification AI Agent: Cross-checks scheduled shifts for contingent workers (including independent contractors and gig workers) against their submitted timesheets, company policies, and real-time data. The agent will reconcile any discrepancies automatically, using data from scheduling systems, real-time operational feeds, and attendance logs to ensure accurate, compliant payouts and a full audit trail that no longer requires manual back-and-forth.

Workforce AI Agents are available now for enterprises and MSPs to shape the future of their workforce and payments operations, creating stronger operational efficiencies organization wide. You can learn more about Workforce AI Agents here. You can also meet the Papaya Global team to learn more onsite today at CWS Summit North America.