Opinion: Page 2

The latest opinion pieces by industry thought leaders


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  • A man and woman looking at receipts inside a cafe
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    Ridofranz via Getty Images
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    Reduce cyber risk as digital bill payment options expand

    “Not all payment platform companies are managing operational and security as judiciously as they could, and that will eventually result in costly payment failures, customer friction, or potentially a breach,” writes PayNearMe Vice President Tim Murphy.

    Tim Murphy • Oct. 13, 2022
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    AndreyPopov via Getty Images
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    Future of B2B payments lies in embedded finance

    “Unfortunately, the business-to-business market lags behind its B2C counterpart and is only just beginning to embrace embedded finance,” writes Melio COO Tomer Barel.

    Tomer Barel • Oct. 7, 2022
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    William_Potter via Getty Images
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    Busting the myths on FedNow

    Jessica Cheney, a vice president at Bottomline Technologies, aims to dispel myths about the meaning and impact of the coming Federal Reserve instant payment system.

    Jessica Cheney • Sept. 27, 2022
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    Michael M. Santiago via Getty Images
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    QR code resurges for payments

    “Businesses that have consigned QR technology to the tech graveyard would be wise to give it another look,” writes Mike Storiale, Synchrony’s VP of innovation development.

    Mike Storiale • Sept. 22, 2022
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    Retrieved from Flickr/frankieleon.
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    Consumers need credit card reform

    “It's not just merchants at the mercy of the oligopoly,” writes Ed Mierzwinski, a senior director at the Public Interest Research Group. “Consumers all pay more at the store and more at the pump.”

    Ed Mierzwinski • Sept. 2, 2022
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    Justin Sullivan / Staff via Getty Images
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    Blaming cards for high gas prices doesn't make sense, trade group argues

    The leader of the Electronic Payments Coalition tells people looking to blame credit and debit card companies for higher gas prices to find a different scapegoat.

    Jeff Tassey • July 25, 2022
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    Khaosai Wongnatthakan via Getty Images
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    BNPL will evolve as providers tweak the model

    “Challengers frequently believe BNPL 1.0 is what it is, and will not evolve,” writes Brian Shniderman, CEO of Opy, a U.S. subsidiary of Australian payments fintech Openpay. “But it can, and very recently, it has proven that it will.”

    Brian Shniderman • July 20, 2022
  • Modern Treasury CEO Dimitri Dadiomov
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    Permission granted by Terry Banks
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    Banks and fintechs don't need to fight

    “Rather than competing with one another, banks and fintechs are increasingly partnering,” writes Modern Treasury CEO Dimitri Dadiomov.

    Dimitri Dadiomov • July 12, 2022
  • An illustration by Visa on the news the company became the"first major payments network to settle transactions in US coin" on March 29, 2021.
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    Courtesy of Visa
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    Don't abandon stablecoins over Terra, CFO says

    Fintechs and financial services players will "be the driver of innovations and regulations that enable stablecoins, crypto and other digital assets to scale," argues Metallicus Chief Financial Officer Irina Berkon.

    Irina Berkon • July 6, 2022
  • Stax CEO and Cofounder Suneera Madhani
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    Retrieved from Outside spokesperson Daniel Gerardi on March 29, 2022
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    From a payments CEO: 5 discriminatory behaviors that need to go

    “Until the industry addresses this blatant lack of advocacy for women in leadership, it will continue to foster a culture where women can’t thrive,” says Stax CEO Suneera Madhani.

    Suneera Madhani • June 30, 2022
  • A representation of blockchain technology
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    NicoElNino via Getty Images
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    Friendly fraud: How should fintechs view the risks?

    With friendly fraud, fintechs don’t always consider the whole picture when it comes to fraudulent disputes.

    Sarah Mirsky-Terranova • June 21, 2022
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    ChakisAtelier via Getty Images
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    Card fees: the price hike nobody is talking about

    "The Visa-Mastercard duopoly controls about 80% of the market share, allowing them to raise fees indiscriminately and with no formidable opposition," contends Doug Kantor, general counsel for the National Association of Convenience Stores.

    Doug Kantor • June 17, 2022
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    Justin Sullivan via Getty Images
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    Visa's CEO braces for legislation

    Visa CEO Al Kelly said Sen. Dick Durbin is contemplating new legislation that would impose more pricing restrictions on the card industry. Kelly didn't elaborate and Durbin has been mum.

    Lynne Marek • May 31, 2022
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    Sarah Silbiger via Getty Images
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    Are restaurant operators eating too many fees?

    "I’ve been disappointed to see how the payments industry is constantly looking for ways to profit off of small businesses in sneaky ways," says Copper CEO Dickson Chu.

    Dickson Chu • May 16, 2022
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    John Moore via Getty Images
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    FTA pushes for remittance fee reform

    "We urge Director Rohit Chopra to update the CFPB’s outdated remittance rule and take on the high cost of international payments," the Financial Technology Association says in this op-ed piece.

    Penny Lee • May 2, 2022
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    AndreyPopov via Getty Images
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    Retail has a checkout problem...and speed alone won't solve it

    The speed of one-click checkout isn't the answer to every cart abandonment problem, says one payments tech executive. There are other factors for retailers to consider when determining whether the checkout experience is convenient for the customer.

    Yvan Boisjoli • April 19, 2022
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    Peter_Cho via Getty Images
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    Waiting for action on hidden cross-border fees

    An executive with the cross-border payments company Wise Payments calls on the federal government to expose the hidden fees buried in international remittance transactions.

    Rina Wulfing • April 18, 2022
  • 3 ways banking and finance could blur in 2022

    New relationships have taken root in the space between banks and other financial service providers, writes Fabrizio Burlando, executive vice president of consulting at Mastercard.

    Fabrizio Burlando • March 21, 2022
  • Woman paying at boutique.
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    bymuratdeniz via Getty Images
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    Decline of cash spotlights swipe fees

    "At a time when the economy is still building back from the pandemic, these rising fees desperately need to be brought under control, and the rapid move toward an all-electronic economy with little cash makes the need to do so all the more urgent," writes National Retail Federation Vice President Leon Buck.

    Leon Buck • Feb. 16, 2022
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    Kean Collection/Getty Images via Getty Images
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    Fintechs won't replace traditional banking

    "The biggest battle traditional banks face is customer satisfaction," says Galileo Financial Technologies Chief Revenue Officer Seth McGuire. "Digital-only and standalone digital options have sky-high satisfaction scores."

    Seth McGuire • Jan. 28, 2022
  • Sam's Club partners with Mastercard and Synchrony on rewards program.
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    Courtesy of Sam's Club
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    Card reward programs are the rising tide to lift all boats

    The chairman of the Electronic Payments Coalition argues "Americans— regardless of income—love their credit card rewards programs." And the programs benefit consumers and merchants alike, he contends.

    Jeff Tassey • Jan. 11, 2022
  • A college student with a pink face mask looking at ther phone.
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    stock.adobe.com./Antonioguillem

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    Payments are becoming invisible. Here's why that's a good thing.

    "The next great evolution will see payments fully disappear into simplified, holistic commerce platforms," according to a U.S. Bank payments executive. That new era "will be here faster than you think."

    Shailesh Kotwal • Jan. 4, 2022
  • An employee wears a mask as they work in a coffee shop at Union Station on July 30, 2021 in Washington, DC.
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    Kevin Dietsch via Getty Images
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    For hourly workers, the paycheck is the enemy

    The magnitude of financial precarity in America is staggering. This is why employers have a responsibility for the financial health of their workers.

    David Baga • Dec. 8, 2021
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    Matt Cardy via Getty Images
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    Payments trade group rebuts retailers

    The Electronic Payments Coalition says it wants to set the record straight: "Expanding the Durbin Amendment would be a disaster for consumers and small businesses."

    Jeff Tassey • Nov. 11, 2021
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    Matt Cardy via Getty Images
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    Retail groups urge credit swipe routing changes

    Retail and merchant trade groups have long pressed policymakers for regulatory changes to reduce card interchange fees. Now, they're urging that routing of credit card transactions be regulated just as debit transactions already are. 

    Doug Kantor • Oct. 19, 2021