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NTT DATA and Conferma Pay bring touchless, virtual payments to hotels

NTT DATA, a global IT innovator and Conferma Pay, a provider of virtual payments technology have partnered together to bring virtual payments to hotels and eliminate the need for paper-based actions such as faxes or bills, according to a press release.

"The solution we developed with the help of NTT Data provides another layer of security and enhances the payment experience for our partner travel management companies and their clients. This also reduces any need to wait in hotel receptions for payments to be delivered and accepted, which is of significant importance today,"Kelly Cleeton, Senior Director, Global Business Development at Conferma Pay said

With virtual card payments the check-in and check-out process is a touchless, streamlined experience. Manual offline chargebacks are eliminated as well as manually entered payments for processing or entering key card numbers into a merchant terminal. Through the new system once a guest confirms a room is booked with a virtual payment, they will be taken to a secure digital billing portal that eliminates card exposure.

"Payment innovation has accelerated like never before, creating the opportunity for a more efficient and highly secure virtual payment model. Partnering with Conferma Pay is a step forward in our commitment to provide travelers with a frictionless payment experience during check-in. This new integration will streamline the process considerably by reducing manual rekeying of payment data,"Akihiro Ishizuka, Head of Global Payments and Services Division, NTT DATA said about the partnership.