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Following COVID-19: How the virus is affecting the mobile payments industry

Mobile Payments Today is doing its best to provide news and updates regarding how the coronavirus is affecting the payments industry. We'll update this story with the lastest headlines.

The coronavirus pandemic is having a major impact on the mobile payments industry, as consumers and businesses have been forced to drastically change their purchasing habits and the banking industry works to maintain cash access, while keeping customers safe. 

Mobile Payments Today has covered the following stories and will continue to provide the latest information to readers.


June 3

Covid-19 to delay contactless payment installations for NYC transit stations

June 2

Western Union C2C remittances begin to recover, digital surges

June 1

Contactless self service lockers now available for financial institutions

May 29

Mastercard provides insights to cities, countries on COVID-19 economic data

May 27

MoneyGram offers discounted funds transfer for Uber workers

May 22

UK's FCA releases updated guidance for payments firms amid COVID-19

May 21

FIS supports school lunch during COVID-19 pandemic

Shopify rolls out banking, pay later, local delivery options for merchants

May 20

DoorDash unveils location tracking feature for to-go orders

May 19

PayPal rolls out QR codes for touch free transactions

Mastercard extends EMV deadline, launches fraud mitigation plan

May 18

Uber to cut another 3,000 workers, close offices

May 15

Monzo raising more funds at lower valuation amid Covid-19

May 14

Rapyd waiving fees during COVID-19

NYC Council caps third-party delivery fees

Discover extends EMV liability date for gas stations until April

May 13

Western Union named non-bank PPP lender

Covid-19 pushing consumers towards mobile banking, online shopping

May 12

MoneyGram sees digital remittance surge in April 

ACI Worldwide reports surge in global e-commerce retail amid COVID-19

PFS reports surge in prepaid SME demand amid COVID-19

May 11

Newly launched website helping restaurants cut third-party delivery

May 8

Online food orders, delivery surge amid COVID-19 lockdown

May 6

Uber to slash 3,700 jobs, CEO to forego salary

May 5

Uber, Lyft face California suit over worker classification

Fiserv enables online SNAP purchases under pilot program

Worldpay from FIS integrates Google Pay for online shopping

May 4

Paysafe study shows COVID-19 related fueling online shift, payment preferences

Fiserv raises PINless transaction limits at Accel to $100

May 1

Visa says contactless use surged amid COVID-19

Third-party delivery was on the rise pre-pandemic

April 30

Home Advisor adds contacless payment, video messaging to platform 

April 29

Mastercard study shows COVID-related shift to contactless 

HSBC profit falls due to COVID-19, delays restructuring

Toast launches flat-fee mobile delivery for restaurants

Starbucks mobile ordering, drive thru salvage Q2 from COVID-19

April 28

Shopify launches mobile app for online ordering amid COVID-19 lockdown

Paytronix secures $10M in additional funding

American Express says COVID-19 hits cardholder spending

Seattle caps restaurant delivery commissions

April 27

SoFi facilitates $75M in PPP loans

PaybyPhone helping World Central Kitchen

Zelle says COVID-19 helping boosting P2P enrollment

April 24

American Express says COVID-19 hits cardholder spending

House approves additional $484B in COVID-19 funds for small businesses, testing, hospitals

April 23

Revel launches standalone version of its online ordering tool

ACI Worldwide says Q1 revenue will hit targets, withdraws 2020 outlook

April 22

Lending Club cuts 460 jobs citing impact of COVID-19

Curve allows users to switch pre-COVID-19 purchases

April 21

NYC expands contactless pay options for parking kiosks

Chipotle beats COVID-19 odds as Q1 digital sales soar

April 20

Uber rolls out on-demand delivery of packages, medicine in response to COVID-19

April 17

Bank call centers feeling pressure of COVID-19

Google launches mobile self-checkout amid COVID-19

Shake Shack cuts jobs as Q1 same-store sales drop

Juniper sees drop in digital commerce spending

Uber withdraws 2020 guidance, plans writedown

April 16

Stripe raises $600M to fund COVID-related expansion

Varo Money taking on Moven accounts after consumer-biz funding ends

Lyft pilots delivery service for food, health supplies amid COVID-19

CSI waives fees to enable contactless P2P transactions

April 15

Chick-fil-A locations encourage mobile, card locations over cash

Bank of America Q1 earnings fall amid higher loan loss reserves

LendingTree warns COVID-19 will impact Q1 revenue

April 14

JPMorgan Chase warns of downturn as Q1 EPS falls short

Revolut Partners with Doctor's Without Borders to fight COVID-19

FIS warns of lower Q1 revenue, EPS due to COVID-19

April 13

PayPal and Intuit given go ahead to participate in PPP

Intuit website helps small biz, self-employed check for SBA aid

Third-party delivery services push back against San Francisco cap


American Express assists cardholders, employees and merchants amid COVID-19

DoorDash drops commission rate for small restaurant brands

Klarna shows COVID-19 related shift in purchases towards health, beauty

BOA offering refunds on fees, loan deferrals 

April 9

Alipay launches recovery assistance for Wuhan merchants 

Starbucks withdraws fiscal 2020 guidance due to coronavirus

April 8

Feds modify growth restriction on Wells Fargo to support small business

April 7

Citi expands Covid-19-related waivers, deferrals

UnionPay expands contactless, sees online shift amid COVID-19

Fifth Third Bank hiring 1,000 customer service agents amid surge in calls

April 6

CSI expands digital lending tools to help community banks process COVID relief loans

Visa Foundation commits $210M to empower small and micro businesses

April 3

Publix rolls out contactless pay to all stores

FIS leverages lending platform for COVID-19 assistance

MX study reveals increased mobile banking use amid COVID-19

Hyosung extends retail ATM warranties due to COVID-19

April 2

Grubhub spending $30M to help independent restaurants

April 1

Shopify: Q1 may beat estimates, pulling annual guidance

PayActive, Paychex offer incentives for early wage access amid COVID-19

EML Payments renegotiates final PFS deal following COVID-19 outbreak

March 31 waives fees, offers additional COVID-19 support for SMBs

March 30

Nymbus automates COVID-19 payroll relief for banks to small business

March 27

POPCodes to help clients deliver COVID-19 safety messages at payment kiosks within 48 hours

Western Union tests remote home based service to complete money transfers

ATMIA conferences rescheduled

March 26

UK to raise spending limit for contactless card payments due to COVID-19

Carvana moves to touchless delivery for online car sales

March 25

Record $2 trillion rescue package gives lifeline for businesses, workers

Square issues Q1 profit warning due to COVID-19

PayRange introduces instant cash access to mobile pay settlements for vending, laundry operators

March 24

Mastercard warns COVID-19 impact on Q1 revenue, expenses

March 23

Port Authority goes cashless at key NYC bridges, tunnels due to COVID-19

Wells Fargo, Santander adjust branch operations, waive fees

DoorDash launches campaign as restaurants shift to mobile ordering

Papa John's boosts hiring to support mobile ordering


March 19

Fifth Third Bank defers payments, waives fees amid COVID-19

March 18

Chase to close 20% of branches, maintain worker pa

March 17

ATMIA reschedules Canada conference until September

Digital banking startup One raises $17M, launches private beta test

HonkMobile to provide contactless parking pay stations free to operators

American Express warns COVID-19 will impact Q1 earnings, revenue

Domino’s doubles down on contactless delivery, paid leave

PAR offers foodservice operators tips on cleaning POS terminals

Postmates offers 'contact-less' delivery amid conronavirus concerns

March 16

Regulators, banks plan for contingencies as customers rush for cash amid COVID-19

Pay Range app to help vending machine and laundry machine users with insufficient funds

Starbucks closes US, Canada dining areas, offers to go service

Just Salad opts for digital only ordering

March 11

Postmates debuts efforts to help merchants impacted by COVID 19

March 10

Smartmetric resumes smart card production after coronavirus hits supply chain

Gates Foundation, Wellcome, Mastercard launch effort to combat coronavirus

Alipay launches digital transfomation amid coronavirus response

March 9

Robinhood suffers new outage amid market rout 

Citi offers fee waivers, hardship assistance amid coronavirus impact

March 5

Chinese supply chain payments fell sharply amid coronavirus outbreak 

March 4

Wex lowers revenue forecast due to coronavirus

Robinhood to offer case by case compensation after trading app outages

February 27

Paypal rolls back revenue guidance due to coronavirus

January 29

Starbucks pulls back on guidance increase as China outbreak forces store closures