Paris-based Ariane Systems, a provider of self-service check-in/out technology for the hospitality industry, will officially debut its Allegro Online/Mobile/Kiosk check-in/out technology solution to the global hospitality industry at Equip’Hotel in Paris on Nov. 14 - 18. The new technology will be piloted by Choice Hotels Scandinavia in the first quarter of 2011.

The Allegro Online/Mobile/Kiosk check-in/out technology solution allows hotel guests to check in and out when and where they choose, on whichever Web-enabled device they prefer. Guests may use their personal computer, laptop/netbook, PDA, Web-enabled cell phone, iPad or hotel kiosk. Additionally, Ariane Systems recently announced a partnership with OpenWays Mobile Key technology that adds the option to allow guests to bypass the traditional front desk completely, using a mobile phone to activate the door lock and gain secure access to their assigned room.

The solution also extends to payment options, allowing payment to be made via credit card or PayPal account, which benefits the hotel by collecting advance payment prior to the guest’s arrival.

In addition to simplifying and streamlining the check-in process, Allegro also provides a flexible, scalable and customized platform for all communications with the guest. The Allegro system automatically detects the device being used during the check-in process and uses a “push mode” to send notifications to the guest through that same channel in the appropriate format, such as check-in confirmation, room number, maps/directions, special offers, etc. When a guest switches devices, Allegro dynamically adapts, ensuring a high level of continuity and further enhancing the overall guest experience.

A newly designed up-sell module built into the Allegro platform acts as an integrated CRM system, providing the hotel with a unique method of introducing pre-check-in offers to the guest, which then automatically post to the guest folio and ultimately increase revenue for the property. Up-sell options can include upgraded room types, wireless Internet, breakfast and other hotel-specific options, such as food and beverage, spas, golf courses, shops or casinos.

Other important benefits of the Allegro solution include the ability to interface with other hotel technology systems and with existing loyalty programs. By driving guests directly to the hotel's branded website for booking and Internet check-in, distribution costs can be significantly reduced. Through integration with the hotel's PMS, the check-in process is automated and data is collected for future use. When interacting with the Allegro system, guests may select their preferred language from 15 international language options that are built into the platform. The system can also be used to communicate with loyalty program members and increase signup and retention.

Because Ariane’s Allegro solution operates in a Web-based “cloud” environment, it is considered environmentally responsible, and has the potential to earn LEED points for hotels and reduce the carbon footprint of the industry as a whole by creating a completely paperless communication platform, the company says.

The Ariane Allegro Online/Mobile/Kiosk Check-in/out Solution is compatible with iPhone, Blackberry, Android, Windows Mobile and Symbian (Nokia) cell phones, as well as all other Web-enabled mobile devices and all carrier networks. Allegro is also compatible with all major key technologies, including mobile key, magstripe, smart and RFID card technologies.

Ariane now has more than 1,600 installations running at hotel properties in 20 countries. Numerous hotel chains utilize Ariane's electronic kiosk solutions to streamline the check-in/out process, including Accor, B&B Hotels, Choice Hotels, Fasthotel, InterContinental Hotels Group and Starwood Capital’s Louvre Hotels, among others.